Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Sales Performance.
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Has the store delivered like for like sales performance in line with the region?
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Have all department sales colleagues delivered sales target?
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Did the store deliver business to Business target?
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Did the manager deliver +2% L4L conversion for the week?
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Has the Store Delivered x1 Smartplan ( or Smartplan quotes attached to all business sales)
SQ Performance.
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Has the store delivered 43% Vision WEH with 40%+ prem mix?
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Has the store delivered 31% stand attach?
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Has the store delivered 35% Cable attach?
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Has the store delivered 25% Other WEH's
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Has imaging department delivered 15%+ Cloud attach?
Knowhow Performance.
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Has the store delivered knowhow AVS target<br>
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Has Vision department achieved 100% Knowhow bucket target?
Store Standards.
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Are all Tvs ticketed, cleaned, with correct pos in place?
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Are all Gen Ends full clean and ticketed?<br>
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Is the department shopable for customers?
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Massive Stock Clearance all priced ready to sell ?
CoachingPeople Evidence
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Top 3 performers Vision
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Bottom 3 Performers Vision
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Top 3 performers Other WEH
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Bottom 3 performers Other WEH
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Have all Vision, Audio and Imaging reviews been completed?
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Are we on target for new colleagues probation all period reviews.
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Evidence of Sickness/Lateness being Mananaged ?
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Evidence of progressing colleagues in to Team Leader Roles?
Training
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Mandatory training maintained over 95%
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All training completed to due date via the flight plan
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Colleagues progressing through Pathways - talent pipeline
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How are we doing as a store with the " HAVE YOUR SAY PLAN "
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Great people wall up to date
People
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All sickness and lateness monitored and documented - appropriate procedure followed 100%