GAPS

Whole Store Gap Scan

  • Whole store gap scan is completed for the week

  • Upload a photo of the Gap Check Spreadsheet for the week onto Whatsapp

  • What is the number of in stock gaps for this week?

  • What is the number of in stock Sigma gaps?

  • What is the number of in stock WN gaps?

  • What is the number of in stock WH gaps?

  • Which section(s) require attention to get the number of gaps down?

Operational

Catalogue Execution

  • For the 3 catalogue checks that needs to be done, please specify which staff member(s) conducted the check

  • Catalogue Check
  • What number is this Cat Check?

  • Who conducted the catalogue check?

  • Catalogue Execution Guide utilised for catalogue checks

  • VPN Promotional Signage Check from the Execution Guide Completed

  • Header Check from the Execution Guide Completed

  • Cosmetic Stands Check from the Execution Guide Completed

WOITW & Perfume Podum Preparation and Execution

  • WOITW Podium is up to date

  • Perfume Podium is up to date

  • The next WOITW & perfume podiums have been ordered for

Section Review & One on Ones

  • Section Reviews have been completed for the week

  • What is the score that each staff member got?
  • Staff Member's Name:

  • Score:

  • One on One meetings have been conducted with staff members to discuss section review

  • For each staff please specify whether the meeting has occurred this week
  • Staff Member's Name:

  • Did meeting occur?

Direct Ordering Schedule

  • All direct orders have been sighted and placed for the week

  • Were there any direct orders that got missed this week?

  • Which orders were missed?

Night Time Checklist & Communication

  • How many night time checklists were used this week?

  • How many night time communications were completed by the Night Time Coordinator this week?

  • Remind the Night Time Coordinators the importance to leave detailed communication at the end of the night

Security Tagging

  • Top 15 stolen products security tagged excluding fragrances

  • Do a spot check for security tagging in the aisle for those 15 products, out of 5 how many of them are tagged?

  • Please follow up and ensure that tagging is being completed for the Top 15 products

Stationery Order

  • There are sufficient plastic bags

  • There are sufficient till rolls

  • Tick the type of paper you have sufficient levels of:

  • Place stationery order

Induction Meetings

  • Did any induction meetings need to occur this week?

  • Please let me know who the staff member is, did the meeting occur, the day that it happened, and very brief discussion points
  • Staff Member's name:

  • Tap if meeting occurred

  • Meeting has been rescheduled to the earliest convenient date

  • What day did meeting occur?

  • What are some of the brief discussion points of the meeting?

Compliance Calendar & Floor Plan

  • Latest Compliance Calendar stuck up

  • Please post photo of current floor plan of the store onto Whatsapp

  • All compliance off locations have had stock ordered for

Photo Compliance

  • Check that all compliance planogram updates have had photo taken and uploaded onto MRM Photo Viewer

  • Check that all HB/BB updates have had photo taken and uploaded onto MRM Photo Viewer

X Lines & Weekly Price Updates

  • X Lines clearance signs are printed and displayed for the week

  • Do a spot check for this week's clearance signs in the aisles, out of 5 how many of them are up?

  • Please follow up and ensure that all clearance signs have been put up

  • Weekly Price Update shelf labels are printed and displayed for the week

  • Do a spot check for this week's updated shelf labels in the aisles, out of 5 how many of them are up?

  • Please follow up and ensure that all updated shelf labels have been put up

Out of Stock For More Than 5 Days

  • Use the Reports function in MRM to produce an order of all oos for more than 5 days and send it off

  • How many lines are there in the 'cleaned up' OOS order?

  • How many of those lines are genuinely oos from the supplier?

Staff Compliance

Sigma Ordering Checklists/Staff Taskplans/Staff Walkthroughs

  • For each staff member, please specify the number of sigma ordering checklists used, how many walkthroughs they have written for themselves, and how many task plans they have written for themselves for the week

  • Staff
  • Name

  • No. of Sigma Ordering Checklists Filed

  • No. of Task Plans Completed

  • No. of Walkthroughs Written

  • No. of Walkthroughs Completed

OH&S

Boxes on Floor

  • All boxes are only stacked neatly to one side of an aisle

  • Where possible boxes of stock are stored on stock trollies

Stock Trollies

  • All trollies are packed away when not in use off the shop floor

  • All trollies are located in their designated areas only in the store

Rubbish

  • No plastic or Sigma lids on the floor at all times

  • Designated rubbish emptying times off the floor daily

Back Dock

  • Back dock neat, tidy and organised

  • Post photo of back dock onto Whatsapp

Back Rooms & Offices

  • All back rooms and offices near, tidy and organised

  • Post photo of back rooms and offices onto Whatsapp

Invoicing & Credits

MyInvoices

  • How many Red Alerts are there for invoices not approved?

  • What is the plan for reducing the number of Red Alerts to a max of 2

Credits

  • How many Sigma credits still need to be applied for?

  • How many Warehouse credits still need to be applied for?

  • How many direct credits still need to be applied for?

  • Has a Rep come to collect any Direct Credits this week?

  • Who was it?
  • Name of Supplier:

Merchandising

Front of Shop

  • Sunglasses Stands all full and with full POS

  • Gondolas facing outside full with no gaps

  • External Gonadols having no missing POS

  • Opening Checklist is utilised everyday

Walkthroughs

  • Walkthrough provided by Will is completed

  • How many walkthroughs have been fully completed this week?

Rolling EDLP Replacement

    Please specify how many bays per Aisle have had their EDLPs replaced and refreshed this week
  • Aisle Number:

  • No. Of Bays Completed:

Fragrances

  • Top 150 fragrance levels checked and ordered for

  • Dec Catalogue fragrance lines checked and ordered for

  • Post photos of all fragrance cabinets and all fragrance off locations onto Whatsapp for review

  • Daily 4-5pm fragrance displays maintenance Mon-Sun enforced

Shoes

  • Post photos of all shoes displays onto Whatsapp for review

  • Daily 3.30-4pm shoe displays maintenance Mon-Sun enforced

KPIs

Sales & Budgets

  • Enter last week's weekly sales

  • Enter MTD Budget variance

  • Enter last week's GP%

  • Enter last week's average sale amount

  • Turn switch on if you are not above budget

  • What is the plan to increase sales to get back into the black?

Days Stock on Hand

  • How many days SOH is your store currently holding?

  • What is the plan to decrease stock holding to reach target of 35 days of stock?

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