WOODS Coffee Branch Daily Report

• Store

• Duty Supervisor

• Conducted on

  Date

• Prepared by

• Location
  Address

• Is there no evidence of pest activity?

  Yes

  No

• Recommendations regarding pest proofing and prevention have been implemented?

  Yes

  No

• All structural and premises related maintenance issues which could affect food hygiene rating score have been escalated?

  Yes

  No

• Is the store cleaned to satisfactory levels that pose no immediate hygiene or food safety risks?

  Yes

  No

• Does the store have water?

  Yes

  No

• The suitable team member hand washes facilities available with water, soap and hand facilities at all times?

  Yes

  No

• All deliveries are accepted within correct temperature & date range and recorded?

  Yes

  No

• Digital probe accuracy check completed weekly and working probe available?

  Yes

  No

• All ambient, chilled and frozen food are being stored correctly at all times?

  Yes

  No

• Fridge/Freezer temperatures recorded twice daily?

  Yes

  No

• All fridge temperatures are correct?

  Yes

  No

• Only WOODS approved products are used in store?

  Yes

  No

• Are all products in store within expiry date?

  Yes

  No

• The Store Safety Guide is available?

  Yes

  No

• Outside of store, all frontage and pavements are clean and litter free?

  Yes

  No

• Outside/Internal signage is all clean, undamaged and fully working?

  Yes

  No

• Floors and carpets are in good condition, clean and debris free both front and back of house?

  Yes

  No

• Interior walls, skirting, ledges, mirrors, pictures and ceiling are clean, unmarked and undamaged?

  Yes

  No

• Are indoor & outdoor plants watered & in condition?

  Yes

  No

• Condiment unit is free of dust, debris and spillages and is fully stocked?

  Yes

  No

• Lights are clean and in good working order?

  Yes

  No

• All food display cabinets, shelves and fridges are clean inside and out, undamaged and in good condition?

  Yes

  No

• All food is displayed according to relevant planogram in an attractive way and is undamaged?

  Yes

  No

• WOODS approved back bar equipment and back of house equipment is clean and working?

  Yes

  No

• The correct legal and safety posters are displayed and in date?

  Yes

  No

• All posters, menu board and point of sale are approved, up to date, in good condition and displayed correctly including all items price labelled?

  Yes

  No

• Toilet facilities are fully stocked and fully functioning?

  Yes

  No

• Toilets, ceiling, walls, floors, doors, sinks and mirrors are clean and undamaged?

  Yes

  No

• WOODS approved music being played?

  Yes

  No

• Smoking areas have a clean ashtray on every table?

  Yes

  No

• Where tips/WOODS monies are collected this is to WOODS SOP?

  Yes

  No

• Outside tables, chairs, awnings and barriers are clean and neatly arranged?

  Yes

  No

• Doors and windows are clean, unmarked and in good condition?

  Yes

  No

• Doormats are maintained and are as clean as possible?

  Yes

  No

• Chairs/sofas and high chairs are clean and stain free?

  Yes

  No

• Table tops and bases are clean and free of chewing gum?

  Yes

  No

• Uniform and team members appearance are kept to WOODS SOP?

  Yes

  No

• Team Members do not eat or drink behind the counter. Uniform is covered when on break?

  Yes

  No

• Team Members are deployed to give efficient service?

  Yes

  No

• All Customers are acknowledged whilst in the queue?

  Yes

  No

• All Customers are greeted in a welcoming manner?

  Yes

  No

• Team Members alter their service style to treat each Customer accordingly to their needs?

  Yes

  No

• Team Members smile and make appropriate eye contact?

  Yes

  No

• Team Members engage with Customers at all given opportunities?

  Yes

  No

• All market specific service styles achieve WOODS SOP service times of 2 minutes for the full order?

  Yes

  No

• Team Members confirm the price of the bill, confirm the amount of any change and return correct change and the receipt to the Customer?

  Yes

  No

• WOODS Excellence Manual is available and up to date?

  Yes

  No

• All tables are cleaned and cleared within 3 minutes of the Customer leaving?

  Yes

  No

• The last WOODS Check action plan is available & displayed with clear evidence of actions being progressed/completed?

  Yes

  No

• All relevant training workbooks and showcases are available, up to date and with Manager sign off?

  Yes

  No

• All take away/eat in food is presented to WOODS SOP?

  Yes

  No

• Grind and dose checks conducted with the correct equipment to WOODS SOP?

  Yes

  No

• Team Member can explain grind and dose checks & why they are completed?

  Yes

  No

• Coffee machine is operating properly depending on the type of the machine?

  Yes

  No

• All semi-automatic buttons calibrated to dispense the correct amount?

  Yes

  No

• Coffee is distributed & tamped to 25kg?

  Yes

  No

• Team member can explain the differences between coffee extraction: Espresso, Ristretto?

  Yes

  No

• Espresso are produced to WOODS SOP & know how to taste it?

  Yes

  No

• Milk Based style drinks are prepared to WOODS SOP?

  Yes

  No

• Latte style drinks are prepared to WOODS SOP: Latte/Iced Latte?

  Yes

  No

• Flat white /Cortado are prepared to WOODS SOP?

  Yes

  No

• Seasonal drinks are prepared to WOODS SOP?

  Yes

  No

• Americano style drinks are prepared to the correct recipe. America/Iced Americano

  Yes

  No

• All hot/Iced syrup/sweet based drinks are prepared to WOODS SOP?

  Yes

  No

• All V60 varieties are served to correct WOODS SOP?

  Yes

  No

• All pre-mix is prepared to WOODS SOP for drinks in the correct size jugs before any group handles are prepared for the shift?

  Yes

  No

• Steam arm purged before and after every use and wiped with a clean damp cloth after use?

  Yes

  No

• A thermometer is used every time and milk is never reheated, overheated or topped up and reheated?

  Yes

  No

• All milk thermometers calibrated to WOODS SOP?

  Yes

  No

• Any market specific hot or iced beverages are made to the correct WOODS approved recipe?

  Yes

  No

• All WOODS Ice equipment is cleaned to WOODS SOP at all times?

  Yes

  No

• All take away drinks are served in correct takeaway cup, with Barista fitting the lid. For all sit in drinks crockery is clean, undamaged and the correct spoon is given?

  Yes

  No

• WOODS coffee machine and WOODS grinder are cleaned to WOODS SOP at all times?

  Yes

  No

• WOODS group handles are cleaned to WOODS SOP?

  Yes

  No

• All stainless steel milk jugs are cleaned inside and out to WOODS SOP?

  Yes

  No

• Is both TDS set to 150 for normal water & 80 TDS for coffee filter?

  Yes

  No

• Is WOODS cashier end of shift log filled & no variances?

  Yes

  No

• Do you have enough cash change?

  Yes

  No

• Are POS & payment devices working as expected?

  Yes

  No

• Are POS Updated with latest WOODS products with correct names & prices?

  Yes

  No

• Are the cashiers trained & aware of WOODS menu and put the correct payment methods in Foodics?

  Yes

  No

• Is verification of cash drops registered in excel?

  Yes

  No

• Is the cash of each cash drop and sealed envelope with date and quantity?

  Yes

  No

• Are cashiers trained to maximize sales & know how to do upselling and crossing selling?

  Yes

  No

• Are you meeting your daily target of sales?

  Yes

  No

• Are you meeting your daily zero waste target?

  Yes

  No

• Are you meeting your daily target of minimum returns?

  Yes

  No

• Are you meeting your average target daily bill?

  Yes

  No

• Are online sales app making the daily target?

  Yes

  No

• Is food items ordered to WOODS SOP?

  Yes

  No

• Is milk ordered to correct needs based on sales?

  Yes

  No

• Is milk alternative ordered to correct needs based on sales?

  Yes

  No

• Is water ordered to correct needs based on sales?

  Yes

  No

• Are 1kg coffee enough for one week & roast date more than 21 days?

  Yes

  No

• Are all packaging enough for at least one week?

  Yes

  No

• Do you have enough 250g bags for retail sales?

  Yes

  No

• Do you have enough tools for retail sales?

  Yes

  No

Signature

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