Title Page
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Service order number
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CSA
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Conducted on
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Location
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Prepared by
Introductory points and questions
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Does the work qualify for a work type 4 / N-563 code (over 5m grass trench or concrete slot cut)?
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Is the customer (who was at home for the install) on site for you to ask questions and liase?
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Enter comments from customer
Was the method used by the technician appropriate? (Were shorter routes to the same FTP location available, was the slot cut used longer than required etc?)
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Cost perspective (current decision tree)
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Customer perspective (best option for install)
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DS view (best outcome for both parties)
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Explanation and reasoning?
Technical details
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Was it in soft surface / grass?
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Measurement in meters?
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Was it in hard surface / concrete?
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Measurement in meters?
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If both methods are used, add both.
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Would it previously have been a WT5 (over 5m slot cut, assuming best route used)? *
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* 5m plus slot cutting previously paid to VPL as a work type 5. New UFB connect contract implementation changed this to be included in work type 4 code.
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Are there any quality issues (min depth 200mm, reinstatement, etc.)?
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If yes, add explanation of issues
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If yes, add photos of issues
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Was the exisiting duct checked or usable (ask the customer, check copper movement and rod the duct if possible)?
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Duct confirmed usable (rodded)?
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Duct possibly usable (copper moves)?
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Duct checked by technician (customer or technician evidence)?
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Comments