Title Page

  • Service order number

  • CSA

  • Conducted on

  • Location
  • Prepared by

Introductory points and questions

  • Does the work qualify for a work type 4 / N-563 code (over 5m grass trench or concrete slot cut)?

  • Is the customer (who was at home for the install) on site for you to ask questions and liase?

  • Enter comments from customer

Was the method used by the technician appropriate? (Were shorter routes to the same FTP location available, was the slot cut used longer than required etc?)

  • Cost perspective (current decision tree)

  • Customer perspective (best option for install)

  • DS view (best outcome for both parties)

  • Explanation and reasoning?

Technical details

  • Was it in soft surface / grass?

  • Measurement in meters?

  • Was it in hard surface / concrete?

  • Measurement in meters?

  • If both methods are used, add both.

  • Would it previously have been a WT5 (over 5m slot cut, assuming best route used)? *

  • * 5m plus slot cutting previously paid to VPL as a work type 5. New UFB connect contract implementation changed this to be included in work type 4 code.

  • Are there any quality issues (min depth 200mm, reinstatement, etc.)?

  • If yes, add explanation of issues

  • If yes, add photos of issues

  • Was the exisiting duct checked or usable (ask the customer, check copper movement and rod the duct if possible)?

  • Duct confirmed usable (rodded)?

  • Duct possibly usable (copper moves)?

  • Duct checked by technician (customer or technician evidence)?

  • Comments

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