WRC SHOP AUDIT

• Site conducted

  Select
• Shop Location
  Address

• Conducted on

  Date

• Prepared by

Shop Admin

• Yes

  No

  N/A

Customer Service

• Yes

  No

  N/A

Quality Assurance

• Yes

  No

  N/A

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• Yes

  No

  N/A

Operations

• Is the exterior of the store clean and are glass windows/door clean?

  Yes

  No

  N/A

• Is outside signage clean and working?

  Yes

  No

  N/A

• Are hours of operations sign posted and only one set of hours posted?

  Yes

  No

  N/A

• Are the dining room walls, floor, baseboards, ceiling clean, fans clean and in good repair?

  Yes

  No

  N/A

• Are all front of house lights working properly?

  Yes

  No

  N/A

• Are the tables and chairs clean and in good repair?

  Yes

  No

  N/A

• Are the restrooms clean in good repair and stocked?

  Yes

  No

  N/A

• Is there an “Employees wash hands sign” in the restroom?

  Yes

  No

  N/A

• Are all restroom trash receptacles clean, odor-free and with a self-closing lid?

  Yes

  No

  N/A

• Is the back counter clean, organized and in good repair?

  Yes

  No

  N/A

• Are the back of house floors, base boards clean, walls, ceiling clean and in good repair?

  Yes

  No

  N/A

• Are all refrigerators/freezers clean, organized and is floor clean under them?

  Yes

  No

  N/A

• Are the in-use towels clean?

  Yes

  No

  N/A

• Is the espresso dialed in to recipe and have the baristas tasted within the past 30 minutes?

  Yes

  No

  N/A

• Is shelving clean and organized?

  Yes

  No

  N/A

• Any unused equipment in customer view?

  Yes

  No

  N/A

• Are the counter tops clean & well maintained?

  Yes

  No

  N/A

• Are the storage below counters neat and organized?

  Yes

  No

  N/A

• Is the floor around the counter free of debris and clean?

  Yes

  No

  N/A

• Are the walls clean & free of dust build-up?

  Yes

  No

  N/A

• Are the ceiling, vents, and ceiling fans clean & free of dust build-up?

  Yes

  No

  N/A

• Is the condiment station fully stocked with napkins, straws, and plasticware?

  Yes

  No

  N/A

• Is the condiment station clean and wiped down?

  Yes

  No

  N/A

• Are the floor drains clean and odor free?

  Yes

  No

  N/A

Team Accountability

• Are employees in complete approved uniforms?

  Yes

  No

  N/A

• Are employees smiling and greeting customers?

  Yes

  No

  N/A

• Are the baristas smiling at the POS?

  Yes

  No

  N/A

• Are employees suggestive selling?

  Yes

  No

  N/A

• Are guest genuinely thanked and invited back?

  Yes

  No

  N/A

Health Inspection

• Are employees washing hands properly?

  Yes

  No

  N/A

• Is the 3 compartment sink set up properly during operational hours?

  Yes

  No

  N/A

• Is there a sanitizer bucket for towels at the front counter area?

  Yes

  No

  N/A

• Are all refrigeration/freezing units at the proper temperature?

  Yes

  No

  N/A

• Is the cream within 3 hours of fill on condiment bar and expo station?

  Yes

  No

  N/A

• Have the coffees been brewed recently within 1.5 hours maximum hold time?

  Yes

  No

  N/A

• Are the baristas using thermometers when steaming milk?

  Yes

  No

  N/A

• Are there towels being stored on the countertop?

  Yes

  No

  N/A

• Are back up thermometers in place in all refrigeration/freezing units?

  Yes

  No

  N/A

• Are sanitizer test strips available and in use?

  Yes

  No

  N/A

• Was the last pest control service with in 3 months?

  Yes

  No

  N/A

• Are all food products stored at least 6 inches off the floor?

  Yes

  No

  N/A

• Are all products, labeled dated and with-in expiration?

  Yes

  No

  N/A

• Is the store free of pests and rodents?

  Yes

  No

  N/A

• Is the mop sink clean and odor-free?

  Yes

  No

  N/A

• Are all State and Federal labor law posters displayed?

  Yes

  No

  N/A

• Are all chemicals properly stored away from any food items or food packaging?

  Yes

  No

  N/A

• Are MSDS (Material Safety Data Sheets) available for all chemicals?

  Yes

  No

  N/A

• Are all utensils being stored and used properly?

  Yes

  No

  N/A

• Are all items that have been cleaned are air drying?

  Yes

  No

  N/A

• Are the shelves in the freezers and refrigerators clean and organized?

  Yes

  No

  N/A

• Is the grab and go case holding the required number of items?

  Yes

  No

  N/A

• Are food items dated?

  Yes

  No

  N/A

• Are all food and bottles facing front?

  Yes

  No

  N/A

• No pre-packaged for are out if date?

  Yes

  No

  N/A

• Are scoop charts being filled out daily?

  Yes

  No

  N/A

• Are all products properly stored and at correct temperature?

  Yes

  No

  N/A

Marketing

• Has all old LTO been removed?

  Yes

  No

  N/A

• Are no signs hand written?

  Yes

  No

  N/A

• Is all current LTO displayed in store or on menu boards at drive thru?

  Yes

  No

  N/A

Product Quality

• Are the ovens clean and in good repair?

  Yes

  No

  N/A

• Are the baking pans for the Turbo Chef clean and well-maintained?

  Yes

  No

  N/A

• Are there disposable gloves in the bake area and employees washing their hands each time they change their gloves?

  Yes

  No

  N/A

• Are food items being cooked during the day so we do not run out of product?

  Yes

  No

  N/A

Questions

• What date was the last Health Inspection?

  Yes

  No

  N/A

• Score of the last Health Inspection:

  Yes

  No

  N/A

• Is the fire extinguisher visible and fully charged for employees? Should be serviced yearly

  Yes

  No

  N/A

• Fire extinguisher's last date of service (should be serviced yearly)

  Yes

  No

  N/A