Title Page
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Conducted on
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Prepared by
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Location
Installation Report
Site Details
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Type of Location
- Sales Office
- Site Compound
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Installation Address
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Keepmoat Development ref.
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Guest WIFI login details
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IP address of printer
Equipment & Material List
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Cradlepoint 2200 staged with ‘3’ SIM & ‘Vodafone’ SIM
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Enter Serial Number / MAC Address of Cradlepoint 2200 unit used.
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Antenna
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3m & 5m metre white extension cables for Antenna
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www.opensignal.com application installed on phone
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Yealink W60 (Sales Offices only)
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Enter Serial Number / MAC Address of Yealink W60
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4 and 6 way power extension lead in white
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3m, 5m & 10m white RJ45 cables
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10m white flexi flat pack trunking
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Silicone sealant
Required Installation Tasks
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A1 As soon as arrive on-site take following photos -
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• Existing Cradlepoint location, taken far enough away to be able to see where the Cradlepoint is located in the room in relation to other technology (phone, printer, laptop, desktop)
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• Existing cabling used for Cradlepoint, phone, printer, laptop, desktop
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• Existing antenna (if present) and associated cabling
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A2 Check whether printer is on wifi or hardwired and record current status here
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A3 Ask site contact to confirm if existing printer working and record outcome
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A4 Ask site contact to confirm if existing phone (Sales Office only) working and record outcome
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A5 Ask site contact to confirm if existing PDQ machine (Sales Office only) working and record outcome
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A6 Ask site contact to confirm any existing applications / software that do not work and record outcome
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A7 Unbox new Cradlepoint device, power up and contact Zen remote engineer 10 minutes after powering on new AER2200
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A8 Check if Keepmoat site contact requires phone divert (Sales Office only) during migration period & make a note here of phone number to divert to
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A9 Contact Zen remote engineer to confirm readiness to proceed and confirm whether a phone divert is required (secondary contact is Zen Project Manager).
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A10 Zen remote engineer will check the status of the Cradlepoint lights with you
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A11 Zen remote engineer will also provide the current mobile signal level. Record current signal level of existing Cradlepoint here
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A12 Zen remote engineer to review signal strength on Three & agree next steps with you (accept new signal, try antenna or rollover to Vodafone)
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A13 Zen remote engineer will instruct follow on actions for antenna / Vodafone where required
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A14 Zen engineer to provide new signal level on Three / Vodafone network. Record new signal level here
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A15 Zen remote engineer completes config work remotely (approx. 30 minutes). You can use this time to run cabling for printer if required / relocate any other devices such as phone / pdq machine, ready for reconnection. IT IS IMPORTANT THAT NOTHING IS CONNECTED TO THE NEW CRADLEPOINT UNTIL ZEN ENGINEER HAS FINISHED CONFIG AND CONFIRMED READY TO RECONNECT
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A16 Zen remote engineer contacts you to confirm config complete and ready to proceed.
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A17 Ask site contact to save any work on laptop / PC and confirm back to Zen remote engineer when ready to proceed
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A18 Zen remote engineer will instruct you to disconnect LAN and all devices from existing IBR1100 and power down old kit
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A19 Zen remote engineer will instruct you to connect LAN and all devices to new AER2200. They will also instruct you on reconfiguring the printer
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A20 If Sales Office having a new phone please connect Yealink phone now
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A21 Zen remote engineer performs basic checks (i.e. ping internet, pint corporate network, speed test)
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A22 Zen field engineer performs basic acceptance tests from laptop via LAN cable (connect to Wi-Fi, browse internet, Speed test)
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A23 Keepmoat site contact to perform user acceptance tests (listed at the bottom of this work package) with Zen field engineer guidance
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A24 Remove old sim from old IBR1100 and record OLD SIM EMI Number here
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A25 Take following photos post install -
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• Cradlepoint location, taken far enough away to be able to see where the Cradlepoint is located in the room in relation to other technology (phone, printer, laptop, desktop).
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• Cabling used for Cradlepoint, phone, printer, laptop, desktop
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• Antenna (if present) and associated cabling
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• Old SIM EMI Number
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• Cradle Point Serial Number
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• Speed test Results
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• Cradle Point Signal Strength
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A26 Complete Zen Field Engineer Checklist (listed at the bottom of this work package)
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A27 Old kit to be taken from site and returned to Zen Head Office
End User Testing Checklist
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Check connection to intranet / internet
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Check WiFi connectivity to Keepmoat Corp and Keepmoat Guest
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Check connection to Coins
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Check connection to email
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Check user can print
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Check user can scan to email (if applicable)
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Check user can scan to folder (if applicable)
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Check Yealink phone can make / receive calls (Sales Office only)
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Check chip & pin tested and working (Sales Office only)
Zen Field Engineer Checklist
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New hardware installed
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Photos taken of installed equipment
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Signal level of existing Cradlepoint recorded
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New external antenna installed
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UAT completed and signed off
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Original solution removed
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Phone Installed & Configured (sales only)
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Speed test performed from Engineers Laptop
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Signal level of Cradlepoint recorded after SIM swap & install completed
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Antenna extension cabling installed
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Site left clean & tidy; all cables are concealed and out of view
Sign Off
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Keepmoat signatory below confirms that this location has been completed satisfactorily & the Cradlepoint & Antenna (if present) are positioned in their preferred location
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Keepmoat Homes Site Contact (Print Name)
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Keepmoat Homes Site Contact
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Date
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Zen Field Engineer (Print Name)
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Zen Field Engineer
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Date
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Any issues/notes to report?
