000G1 Ops Visit

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

EXTERNALS

• Signage in good repair with no damage to logos or lettering, illuminated correctly?

  Yes

  No

  N/A

• POS in good repair with correct messages?

  Yes

  No

  N/A

• All outside tables & chairs clean and undamaged. Table bases and chair legs clean and well presented.

  Yes

  No

  N/A

• Outside litter free with no cigarette butts or chewing gum, and regularly cleaned?

  Yes

  No

  N/A

• Windows, doors, and shop front - all clean, free from smears, dirt, cobwebs etc.

  Yes

  No

  N/A

• Heaters are working, if gas powered is there enough gas?

  Yes

  No

  N/A

Atmosphere - pay attention to the details!

• All lights and fittings working, with shades clean and free of insects etc.

  Yes

  No

• Lights at correct level for the time of day?

  Too bright

  All good!

  Too dark

• Music played at a suitable level for the amount of guests, all speakers working and appropriate for the time of day

  Too Loud

  Too Quiet

  All good!

  OK but bad tunes...

• Bar at a comfortable temperature for our guests.

  Taps oan!

  Taps aff!

  Sorted.

• Wifi working?

  Yes

  No

Front of House

• Bar area clean, tidy and well merchandised?

  Yes

  No

• Trading area clean, tidy, and set for business?

  Yes

  No

• Is it busy?

  Yes

  No

  N/A

• Is there a management presence front of house? Who is Duty Manager?

  Yes

  No

• Are staffing levels correct for level of trade?

  Yes

  No

  N/A

Table Set Up

• Table service in place?

  Yes

  No

• Tables set correctly?

  Yes

  No

• Menus clean & correct

  Yes

  No

Toilets

• Toilets checked regularly ensuring they are clean, dry, & tidy?

  Yes

  No

• Light bulbs & fittings all work?

  Yes

  No

• Disabled toilet alarm working?

  Yes

  No

  N/A

• Sanitary Equipment all neat & working

  Yes

  No

  N/A

Back of House

• Stock rotated and levels OK

  Yes

  No

• Clean, Safe, & Tidy?

  Select Clean Safe Tidy

  • Clean
  • Safe
  • Tidy

• What do we need to do to make safe?

• Photographic evidence?

  Media

• Cleaning action points...

• Any photos?

  Media

• What needs tidying?

• Any photos?

  Media

• Staff area clean & tidy

  Yes

  No

  N/A

Kitchen

• Kitchen Clean & Tidy

  Yes

  No

  N/A

• Cooksafe up to date & signed?

  Yes

  No

Notes

• What was great today?

• Pictures please...

  Media

• What sucked?

• Any relevant photos?

  Media

• What would make this site better?

• Photos

  Media