Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Can the team member describe the difference between a latte, cappuccino, americano, flat white and a mocha?
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Is the team member prepared?<br>Coffee beans in hopper?<br>Milk on shelf?<br>Clean cups, tea spoons and saucers available?<br>Thermometer/ clean green cloth?
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Does the team member know how to make the perfect steamed latte/cappuccino milk?
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Has the team member purged the steam wand and flushed the group heads, before AND after making the coffee?
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Has the team member wiped the coffee area down, using a green cloth?
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What is the difference between a latte, a cappuccino and a flat white?
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Can the team member name and explain the functions of:<br>the grouphead, pressure gauge, hopper, tamp, steam wand and blank filter, single basket and double basket?<br>
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Does the team member know what temperature the milk should be steamed to?<br>(120°c)<br><br>