Title Page

  • Site conducted

  • Audit Number

  • Conducted on

  • Auditor

  • Auditee

  • The scope of this internal audit to check the effectiveness of the quality system with regards to planning and production controls to the standards ISO9001 & ISO 13485. This includes our own internal procedures and the clauses represented in the above standards.

Production Planning

  • How do you know what is required to be produced?

  • What do you check before the works orders a raised for production?

  • Is this documented?

  • Check some examples of record the details.

  • How are works orders created for the demand?

  • Do you change current works orders if that demands increases or keep with new works orders?

  • What would stop you increasing the original works order?

  • Can you see what sales orders the works orders are linked to?

  • Do you acknowledge the expected delivery date to the customer?

  • What do you do if this date changes at any point?

  • What do you do if the customers required date can not be met?

  • Can you see if we have the required raw materials and bought in parts to complete the order?

  • Can you see the availability of machines that is going to produce the parts?

  • How do you plan the machine that is going to produce the work?

  • How do you know if a program is available for that machine?

  • How is this communicated to the operators?

  • Are other areas of the production flow planned, such as finishing and quality?

  • How do you know what materials are to be issued to a works order?

  • How do you issue the parts?

  • What do you do if the material or components are not available for the planned date?

  • What do you do if an alternative size or specification of material can be used?

  • What do you do if the process requires more materials?

  • Can you see where on the shop floor each works order is?

  • Can you see the status / progress of each works order?

  • Can you see if an issue has been identified?

  • How is the above information communicated to other departments?

Manufacturing Process

  • How is information captured for each works order?

  • What information is captured?

  • Check a sample of works orders, have these been logged onto?

  • Does work flow as per the created operations on the works order?

  • Does this change at any point?

  • What do you do when it does change?

  • How is the process updated if we change the works order?

  • Check a sample of works orders orders for the following?

  • Is it at the correct operation?

  • Is a drawing available?

  • Is the revision of the drawing correct to the works order?

  • Is the correct quantity of items available? (Check to see what has been booked on the system)

  • Are there any instructions to be followed?

  • Have these been followed?

  • Is the Q074 available?

  • Have they been correctly filled in?

  • Has the fist off inspection requirement been completed?

  • Is the work in progress correctly identified?

  • Has line clearance been completed in the area?

  • Are all required tools and gauges available for the operator?

  • Is there any calibrated tools?

  • Check that these are calibrated on the system.

  • Are there any PPM / Check folders for the area?

  • Have these been completed?

  • Are there any validated processes being used?

  • Do these have any thing that is monitored?

  • Has the correct requirements been checked as per the validation?

  • Is there anything At Risk?

  • Have these been correctly identified?

  • Have these been logged on the system?

  • Is there anything that should be scrapped?

  • Has this been correctly identified?

  • Why has this not been scrapped and removed from the shop floor?

Sub Contract processes

  • Is there anything being processed that requires a sub contract process?

  • What is the sub contract requirement?

  • Is this currently in progress?

  • Do you know when this is due back to us?

  • Is there a price and purchase order for the process?

  • Do we have a lead time for the process?

  • Is there a specification being sent to the sub contract process?

  • Are the items inspected when these are received?

  • How are rejects highlighted if the sub contract process is rejected?

  • How do we book in subcon and issue them to the works order?

Packing and Despatch

  • Are there any items packed or waiting to be packed?

  • Have all the operations been completed?

  • Does the physical quantity match the system quantity?

  • Are there any defined customer packing requirements?

  • Are the items packed in a way to prevent damage?

  • Are there any extra items such as IFU's or quality documents such as FAIR's required for the items?

  • Are these available?

  • Has the C of C's been produced?

  • Do these show the correct business details?

  • Do they cover any documented processes such as heat treatment or passivation?

  • Do they have the correct raw materials certificate information attached?

  • Have these been either printed and put with the goods or sent to the customer?

  • Have delivery notes been produced?

  • Are these correct to the physical items being shipped?

  • Do these match the customer order?

  • Can you ship more than one order on the same delivery note?

  • Has this been printed and packed with the items?

  • Is the delivery on time to the customers required date?

  • Is this fully complete or a part shipment?

  • Has the courier been requested?

  • Have we charged for the shipping?

Training / Health and Safety / Environment

  • Is the operator conducting the work trained for that role?

  • Is the operators training matrix up to date?

  • Has the operator conducted all safety checks before using any machinery?

  • Is the operator wearing the correct PPE for that area?

  • Is the operator following the correct safe system of work?

  • Is the area clean and tidy?

  • Are the walkways clear and easy accessible?

  • Is the lighting in the area adequate to complete the tasks required?

  • Is the work in progress stored in a way to prevent damage to the items?

ISO 13485 Requirements / Clauses

  • Once audit has been completed review the above findings and complete the following sections.

  • ISO 13485 - 4.2.3 Medical device file

  • ISO 13485 - 4.2.4 Control of documents

  • IS0 13485 - 4.2.5 Control of records

  • ISO 13485 - 6.2 Human resources

  • ISO 13485 - 6.3 Infrastructure

  • ISO 13485 - 6.4.1 Work environment

  • ISO 13485 - 6.4.2 Contamination control

  • ISO 13485 - 7.1 Planning of product realisation

  • ISO 13485 - 7.2.3 Communication

  • ISO 13485 - 7.3.10 Design and development files

  • ISO 13485 - 7.4.1 Purchasing process

  • ISO 13485 - 7.4.3 Verification of purchased product

  • ISO 13485 - 7.5.1 Control of production and service provision

  • ISO 13485 - 7.5.6 Validation of processes for production and service provision

  • ISO 13485 - 7.5.8 Identification

  • ISO 13485 - 7.5.9 Traceability

  • ISO 13485 - 7.5.11 Preservation of product

  • ISO13485 - 7.6 Control of monitoring and measuring equipment

  • ISO 13485 - 8.1 General - Measurement, analysis and improvement

  • ISO 13485 - 8.2.5 Monitoring and measurement of processes

  • ISO 13485 - 8.2.6 Monitoring and measurement of product

  • ISO 13485 - 8.4 Analysis of data

  • ISO 13485 - 8.3 Control of nonconforming product

  • ISO 13485 - 8.5.2 Corrective action

ISO 9001 Requirements / Clauses

  • ISO 9001 - 7.5.2 Creating and updating

  • ISO 9001 - 7.5.3 Control of documented information

  • ISO 9001 - 7.2 Competence

  • ISO 9001 - 7.3 Awareness

  • ISO 9001 - 7.1.3 Infrastructure

  • ISO 9001 - 7.1.4 Environment for operation of processes

  • ISO 9001 - 8.1 Operational planning and control

  • ISO 9001 - 8.2.1 Customer communication

  • ISO 9001 - 8.4.1 General - Control of externally proved processes, product and services

  • ISO 9001 - 8.4.2 Type and extent of control

  • ISO 9001 - 8.4.3 Information for external providers

  • ISO 9001 - 8.6 Release of products and services

  • ISO 9001 - 8.5.1 Control of production and service provision

  • ISO 9001 - 8.5.2 Identification and traceability

  • ISO 9001 - 8.5.4 Preservation

  • ISO 9001 - 7.1.5 Monitoring and measuring resources

  • ISO 9001 - 9.1.1 General - Monitoring, measurement, analysis and evaluation

  • ISO 9001 - 9.1.3 Analysis and evaluation

  • ISO 9001 - 8.7 Control of nonconforming outputs

  • ISO 9001 - 10.2 Nonconformity and corrective action

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