Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
OFFICE AND ADMINISTRATION (74)
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1. Have all deficiencies from the recent shrinkage control rating been corrected (8)?
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2. Is the stores YTD shrink .49% to sales or below (4)?
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3. Is the store's YTD Register O/S +/- .01% to sales or below (4)?
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4. Is the store's YTD Return check loss -.05% or below (4)?
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5. Is the store's YTD POS Overrides -.08% to sales or below (10)?
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6. Is the Register O/S column of the sales tracker filled out and is the store's over/short variance less than $15 for the previous 30 days (2)?
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7. Is store following proper daily paperwork filing procedures (2)?
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8. Is a copy of the validated bank deposit slip for the past 30 days filed in store with daily paperwork and do they reflect the same dollar amount (2)?
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9. Do all refunds, exchanges, credits, or post voids have completed information and two signatures on the register receipt (one manager's signature and one witness)? These transactions must be rung up by a member of management and all AC/TC refunds must be initialed by a HC (4).
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10. Are the signed copies of the employee discount receipts kept in the employee's personnel file? (2)
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11. Are the emergency register keys, ADT hold up keys, and core control keys accounted for and secured in a locked file cabinet (4)?
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12. Are the weekly inventory reports filed properly with bill of ladings, open transfer report, inventory charged report and packing slips (2)?
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13. Are the proper procedures concerning "out of stock" candy and drinks being followed? (5)
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14. Does the store have an adequate supply of LP forms (A-268 and A-269) and are they filling them out appropriately? Is the store using the LP incident telephone system to report losses? (4)
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15. Is workers compensation information on site and available for employee review (2)?
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16. Has the HISSSR notebook been completed properly for the previous 8 weeks and any unacceptable variances communicated (4)?
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17. Have all employees signed the gameplan/ video completion sheet in the LP game plan (4)?
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18. Is the current LP newsletter (security blanket) and LP Shrink wrap posted in store and signed by all employees (2)?
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19. Are the 6 federal labor posters (EEOC, FLSA, USERRA, EPPA, FMLA and OSHA), state labor posters, and first response posters displayed in a conspicuous location? Are the state posters posted in Spanish in states where required (AZ, FL, TX, NM)? (2)
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20. Are the results from the most recent shrinkage control rating posted (2)?
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21. Is the current OSHA 300A log posted and have the OSHA 300A logs for the past 2 years been filed? (2)
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22. is the Network Ethics and Compliance Hotline poster displayed? (2)
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23. For inventory, were all back stock items easily accessible and labeled with a SKU (4)?
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24. For inventory, did the trouble area (999) have less than 20 items? If items have sku tags present but will not scan in RGIS scanners then these items will not be counted against the store. (4)
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25. Was the inventory prep checklist from the inventory packet completed by the store staff prior to the inventory (4)?
BACKROOM (40)
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1. Is the back door locked at all times? Is the Detex working properly? Is the back door being used improperly for entering/exiting the store (4)?
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2. Are burglar bars off during business hours (4)?
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3. Is the trash being taken out prior to store opening by the opening manager (2)?
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4. Is there a clear pathway to the back door, free of any empty boxes or trash (3)?
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5. Is the backroom free of any empty packaging or merchandise out of place (2)?
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6. We're ceiling tiles free of empty packaging/ merchandise (2)?
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7. Are all defectives and DM review tagged properly and placed in their designated area (2)?
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8. Does the store have a spill kit containing a mop and bucket available. (2)
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9. Are holds up to date (2)?
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10. Launch shoes awaiting the launch date must be sealed in a carton with the launch date outside of the box. Launch shoes should be kept in a secure area of the stockroom such as under the head coach's desk or on top of a shoe bin. Are launch shoe procedures being followed (5)?
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11. Is merchandise being stored closer than 18 inches from a sprinkler head? (2)
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12. Does store have a first aid kit and is it properly supplied per the requirements of the safety notebook? Replenish any first aid supplies that are expired (1).
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13. Are all spray bottles labeled properly with the name of the contents, appropriate hazard warnings and name/address of the manufacturer (2)?
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14. Are all ladders in the store in good shape, not wobbly (2)?
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15. Are all extension cords in good working condition with no frayed or exposed wires? Is the vacuum cleaner outfitted with a three prong plug that is not broken? (2)
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16. Is there at least 36 inches of clearance in front of the breaker box (2) ?
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17. Is there a "load limit" sign posted where any merchandise is able to be stored over a bathroom or office area (2)?
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18. Are all employees aware of the hazard communication binder and the MSDS forms (2)?
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19. have all Onesies been tagged and are they located in the appropriate area in the back room? (2)
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20. Are there no more than 3 onesies in the backroom that have not been entered in the register per AS400 (5)?
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21. Is the store's onesie compliance at least 90% (2)?
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22. Does the onesie screen on the register accurately represent the style, L/R foot, and size of the onesie shoe(s) in the store? (2)
REGISTER (26)
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1. Does the cash register(s) have appropriate amount of cash in each drawer? Register countdown must be completed (2).
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2. Are check acceptance policies being followed and are checks being placed inside the register at the time of transaction (2)?
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3. Are Certegy referral cards kept at the register (2)?
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4. Is the register area free of any change or money (2)?
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5. Is the store receiving all merchandise shipments on register system upon receipt (4)?
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6. Are the proper security levels/ position codes assigned to all store personnel in register system, only those persons on the current schedule (2)?
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7. Are layaways up to date in register and in backroom (2)?
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8. Are all special orders up to date and correct in the register (2)?
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9. Does the store have a working flashlight (2)?
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10. Is dressing room key located in the register area (2)?
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11. Does only store management have access to the keys to watch/sunglasses cases (2)?
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12. At the time of sale, are employees checking both shoes for size and style (5)?
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13. Is the cash wrap free of any coupons (excluding bag stuffers) (2)?
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14. Is the safety notebook located at the register and is the monthly checklist up to date (3)?
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15. Are cashiers viewing customer's cell phones before applying mobile coupon discounts and/or rewards? (4)
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16. Are transaction numbers being written on paper coupons accepted? (4)
SALES FLOOR (39)
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1. Are customers greeted within 10-15 seconds of entering store (2)?
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2. Is dressing room locked at all times (1)?
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3. Are no more than 4 items being allowed in the dressing room at a time, and is a sign to that affect posted on the door (1)?
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4. Is the dressing room being cleaned upon the customer leaving (no tags, hangers, or merchandise being left) (1)?
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5. Are mirrors caulked around the edge to prevent price tags from being placed behind the mirrors (1)?
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6. Is the store free from merchandise or tags misplaced under tables, racks, cash wrap, etc. (1)?
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7. Are hot apparel items displayed on high waterfalls or secured with cables and locks? If EAS or ink tags are in use, are they attached to item properly? (Cabling through belt loops or vendor tags is not in compliance) (clearance merchandise does not have to be cabled) (10)?
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8. Are all security cables and/or inventory control (EAS/ink tags) being used in a safe manner (2)
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9. Is all urban apparel, excluding jerseys in strip center stores without gates at least 8 feet from the store front (2)?
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10. Are stockroom doors closed during business hours (2)?
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11. Is at least one member on the sales floor at all times and do they utilize "cover and communicate" (2)?
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12. Are all shoe table shoes $69.99 and under (7)?
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13. Is the store free of any empty pegs or racks on the sales floor (2)?
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14. Is the store free of any empty hangers or price tags on the sales floor (1)?
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15. Are all baseball/softball bats with the highest price secured on the locking bat arm, space permitting? Are the locking bat arms kept full (5)?
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16. Are box cutters/razor blades located in appropriate areas (2)?
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17. Are all fire extinguishers charged and serviced up to date (2)?
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18. Are all aisles on the sales floor and in the backroom free and clear of obstruction so that there are no tripping hazards present (2)?
KNOWLEDGE AND ADHERENCE TO POLICY (39)
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1. Is the Head Coach aware of the stores YTD Register over/short, return check, and POS override percentages (2)?
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2. Do all employees follow the company policy on not changing clothes in the store (2)?
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3. Are all employees following company policy on not bringing bags or backpacks into the store (2)?
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4. Are employees taking employee purchases out of the store as soon as the purchase is made (2)?
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5. Are bag checks being completed as required (2)?
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6. Does store management have in their possession all store keys, including keys to locking filing cabinets, front and back doors (2)?
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7. Have all locks been changed since last key holder left the store (2)?
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8. Are employees following company policy on not having friends or relatives congregating in the store (2)?
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9. Is alarm system in working order? Are motion detectors free from obstruction (2)?
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10. Are alarm codes assigned to 3 key holders With no codes being shared (5)?
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11. Are only hibbett employees allowed to enter the stockroom with the exception of customers using the restroom (I.e., no family or friends hanging out in the stockroom) (2)?
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12. Is the Head Coach the only management member allowed to open the store alone (4)?
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13. Is there at least one management member in the store, never leaving a non-management member in the store alone by themselves (4)?
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14. Do all employees have their uniform shirts tucked in, name badge on, no visible tattoos and no unapproved piercings (2)?
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15. Do all employees understand the 5-step apprehension guidelines (3)?
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16. Do all employees know where the alarm hold-ups are located and how to use them (2)?
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17. Is the nightly deposit being taken to the bank by at least 2 Hibbett employees? A least one must be management (2)?
EAS (33)
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1. Is all required merchandise tagged properly? (Left side of the garment when worn, or back of collar) (2)
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2. Are EAS pedestals and proximity deactivator/double checker in proper working order and being utilized (4)?
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3. Have EAS milli-lanyards been placed on all shoes on the shoe tables (2)?
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4. Have all employees watched the EAS video (2)?
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5. Does the store have 2 working hand detachers (4)?
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6. Are all EAS detachers (hand detachers and magnets) firmly attached to the register (2)?
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7. Have all broken detachers been sent back to the appropriate party (4)?
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8. If store has bat tags, are they being utilized on all bats (2)?
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9. If district manager is present for this audit does he/she have his/her EAS detacher (5)?
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10. Is all the EAS equipment stored in the backroom in a neat and organized manner (4)?
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11. If the store has CCTV, is all the equipment working properly (2)?
BLITZ SHRINK (27)
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1. Has the shrink blitz meeting been completed? NA if store has had binder less than 2 weeks (3).
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2. Have all employees signed the shrinkage reduction contract (3)?
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3. Has the Head Coach completed the shrink blitz store evaluation on page 7 (3)?
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4. Is the Head Coach completing weekly shrink blitz store audit (10)
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5. At the end of each month is the Head Coach completing the Monthly Shrink Blitz audit? (5)
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6. Has the district manager visited the store and signed off on the compliance audit in the last four weeks (3)?
