Information

  • MSC Name and City

2014 Maintenance Service Contractor (MSC) Audit

  • MSC Location
  • Number of Technicians:

  • Number of Service Vehicles:

  • Name of MSC Representative:

  • Name of Bell Mobility Representative Conducting Audit:

  • Audit Start Date & Time:

MSC Service Facility

  • General overall state, organization, and cleanliness of facility i.e. Signage, Parking, Entrance, Lobby/Customer Waiting Area, Space, Access, etc.<br><br>(Touch here to add comments and photos)

  • Does the facility have a security system such as a remotely monitored alarm system? <br><br>(Touch here to add comments and photos if required)

  • General condition of the repair lab area i.e. space, benches, lighting, tools, etc. <br><br>(Touch here to add comments and photos)

  • General condition of the drive-in garage/service bay area i.e. space, heat, lighting, cleanliness, etc. <br><br>(Touch here to add comments and photos)

  • Number of bays/estimated vehicle capacity?

  • Procedure for security of GMCP client vehicles left at the MSC overnight is:

Test Equipment Validation (All test gear in service shop and service vehicles relevant to BMR Maintenance)

  • MSC has provided a list of applicable test equipment used for BMR work on the BMR standard template?

  • Validation of MSC's list of equipment calibration status: Compliant = All equipment is calibrated within the past 12 months Partially Compliant = Not all equipment has been calibrated within the past 12 months Non-Compliant = no equipment has been calibrated in the past 12 months

  • Sample photo record of test equipment for validation with MSC list provided to BMR.

  • If Test Equipment validation reveals MSC is Partially Compliant or Non-Compliant, what is their plan and schedule to bring all equipment up to date for calibration? (Touch here to add comments)

BMR Spare Equipment and Repair Process

  • Is the BMR spare equipment organized and separated from non-BMR spares also held by MSC? <br><br>(Touch here to add comments and photos)

  • Is the BMR spare equipment stored securely? <br><br>(Touch here to describe security method i.e. locked cabinet, locked room, etc.)

  • Is defective BMR spare equipment identified, repaired, or in the process of being repaired? <br><br>(Touch here to describe method)

  • All relevant Service Bulletins for BMR equipment (BMR SRN's, FutureCom) are available and known to staff?<br><br>(Touch here to add comments if required)

  • Describe the method used by the MSC to track/manage the overall BMR Spare Inventory and the frequency of updates provided to BMR:

  • Provide a high-level description of how Motorola equipment repairs are handled?

  • Provide a high-level description of how Futurecom equipment repairs are handled?

GMCP Vehicle Radio Equipment Installations

  • Does the MSC perform installations in GMCP vehicles:

  • If the MSC performs the above installations, are the BMR Installation Specifications on hand and are any applicable Quality Assurance Checklists on hand and completed by the Installers?

Other General Comments & Sign-off

  • Comments

  • Name and Signature of BMR Representative:

  • Name and Signature of MSC Representative:

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