Title Page

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location

THE EXPERIENCE

Customer Shop (2-3 items)

  • Food meets build, fold, cut, and appearance standards

  • Food is finished the right way

My order the way I like it

  • Customer receives what was ordered

  • Customer receives napkins, utensils, sauces, straws, etc

  • Food looks full and meets weight targets

  • Food is at the right temperature

FUNDAMENTALS

Food Observation (6 items)

  • Full portion of ingredients are used

  • Food meets appearance standards

  • Food is finished the right way

  • Tortillas/flatbread prepared correctly

  • Auditor receives what they ordered

  • Food looks full and meets weight targets

  • Correct wraps and packaging used

  • Food wrapped to correct corner, legible

Remainder of visit

  • Kitchen utensils are available and used

  • All ingredients are ready and available on the line

  • Ingredients are prepared the right way

  • Ingredients are in the right temp zone

  • Ingredients are stirred on the line

  • Oil is clean and ready to fry

  • Packaging stocked on the line

  • Cheese and sauce pumps have all parts and working

  • Clamshell grills are clean and working

  • Cheese melter is clean and working, melts in one cycle

  • On the line communication throughout the visit

Operations Scoring

  • Operations Scoring Results

  • MIC Signature

  • Auditor Signature

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