Title Page
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Conducted on
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Prepared by
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Location
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Manager In Charge
product
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Pizza 1
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Pizza 2
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Pizza 3
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Pizza 4
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Pizza 5
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Oven baked sandwiches, pasta, & chicken prepared properly
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Dough properly managed
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Approved product procedures
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All sides properly prepared
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Adequate PRP to handle expected sales volume
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Scales and portion job aids
Service
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Average Delivery Time
- > 30
- 28.01 - 30
- 27.01 - 28
- 26.01 - 27
- 25.01 - 26
- , 25
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% of orders in Singles
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Number of Extreme Deliveries per thousand orders
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Driver Role Play
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Customer Concern Role Play
Image
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Team members in proper uniform attire
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Store interior clean and in good repair
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Customer area and view clean and in good repair
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Outside entry area clean
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Baking equipment clean and in good repair
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Hot bags clean, functioning, in good repair
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Grooming Standards Maintained
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Signage and printed materials
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Walk in clean and working properly
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Makeline clean and working properly
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Delivery vehicles represent positive brand image
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Safety and Loss Prevention
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Drivers making drops and carrying less than $20
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Caller ID and security callbacks
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Safe utilized secured, and working
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No more than $75 in front till
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Safety belts/equipment in use and driving safely
Food Safety
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Refrigeration and proper temperatures maintained
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All products within shelf life
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Proper cooking temperatures 165 degrees end bake
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Proper hand washing
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Sanitation procedures followed
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Monthly pest control service in place. (Anderson notice posted on door)
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Extremes
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Dough sheeted in use / extremely underproofed
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Multiple Expired Products
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Refrigeration and Product Temps
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Store / Equipment Dirty and or Disrepair
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Grooming / Uniform Issues
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Other Extreme