Title Page
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Location Number
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Conducted on
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General Manager
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District Manager
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Quarter
LOCATION AUDIT
Image
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Outside of Property
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Showroom
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Shop Area
Customer Perception
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Net Promoter Score
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Customer Responses
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Podium Response Tine
Customer Perception
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Net Promoter Score
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Customer Responses
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Podium Response Times
Phone Shop Results
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Ask for the Sale
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Guarantee the Lowest Price
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Say Yes
Binder Review
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Binder Compliance
Business Review
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Knowledge of the State of the Store
Schedules and SPHM
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Three Weeks of Schedules Posted
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Schedules Being Written Using SPMH
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SPMH Results Meet Expectations
Courtesy Inspections
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Being Properly Filled Out
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Making Appropriate Recommendations
Staffing and Depth Charts
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Employee Retention
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Current Staffing Level
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Depth Charts Completed in a Timely Manner
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Employee Discussions Based on Depth Charts
Safety
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Insured Claims
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Uninsured Claims
Sales and KPIs
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Month to Date vs Last Year
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Quarter to Date vs Last Year
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Year to Date vs Last Year