Title Page
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Store #
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Start Date:
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End Date:
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Prepared by:
Audit Details
Audit Header
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Store Number:
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Regional Director:
- Leah Galllagher
- Susan Savoy
- Garrett Regelman
- Sheri Clancy
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Region:
- 20
- 21
- 22
- 23
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District:
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Manager's Name:
RLPM Prework
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1. Is the store acknowledging shipment within 24 hours of receipt? (Scope 90 days) (4 Points)
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2. Is management acknowledging all merchandise transfers upon receipt? Is the transfer system clear of aged transfers? (4 Points)
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3. Is the store completing the electronic deposit log on a daily basis? (Scope previous 30 days) (4 Points)
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4. Has the store earned TLC points by controlling the following loss control factors- missing carton, reporting markdown variances, and inventory adjustments found in damaged/re-taped carton. Scope 90 days (5 Points)
Visual Inspection
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1. Is the emergency exit door locked, armed and functioning properly and notated on the Monthly EHS Log? (2 Points)
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2. Is the store maintaining an unobstructed pathway to the electrical panels and emergency exit door? (1 Point)
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3. Is the LP bulletin board updated with current information? (2 Points)
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4. Are associate/customer holds current, and properly completed with skus attached? (2 Points)
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5. Are fitting room doors closed, locked, clear of any signs of theft or merchandise, and free of fixtures and/or stockroom storage? (visual inspection) (3 Points)
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6. Is the safe locked? Do the # of bank deposits match the deposit log? Do the deposit amounts match information listed on the deposit log? Are deposits sealed and secured in the safe at all times? (4 points)
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7. Is the store using the current paper deposit log? Are all sections completed properly? Are deposits taken to the bank per company policy and are required signatures listed on the deposit log? (Scope to review 3 weeks) (4 Points)
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8. Is one set of the following keys locked inside of the managers drawer per SOP? (IT Key, filing cabinet key and register key) Note: All additional control keys are to be kept in sealed deposit bag in the safe. ( 2 Points )
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9. Are ADA signs posted at the front door, cash wrap and fitting room per visual guidelines? (1 Point)
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10. Is the EAS system working properly? (3 Points)
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11. Is sensor tagging compliance meeting/exceeding company expectation of 90% or better? (4 Points)
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12. Are sensor tags separated in clear plastic bins by tag type? (3 points)
Knowledge & Awareness
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1. Are associates aware of the bag check policy? (3 Points)
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2. Is staff aware of the associate discount policy? (3 Points)
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3. At Torrid, how do we control shrink ? (3 Points)
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4. Is the staff aware of the two methods used by Torrid to identify counterfeit currency? (3 Points)
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5. Are Managers/Associates aware of the Active Incident procedures and is the meeting location listed on the poster? (3 Points)
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6. Are managers able to explain the damage process? (3 Points)
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7. Is the staff aware of how to report internal fraud? (4 points)
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8.Explain when it is acceptable to ring the TCC 5% and first time 40% discounts. (5 points)
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9. Are associates and or family members eligible to use Torrid Cash and/or any Torrid reward certificates? (5 points)