Title Page
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Store #
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Start Date:
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End Date:
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Prepared by:
Audit Details
Audit Header
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Store Number:
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Regional Director:
- Leah Galllagher
- Susan Savoy
- Garrett Regelman
- Sheri Clancy
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Region:
- 20
- 21
- 22
- 23
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District:
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Manager Name:
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Managers Position:
- Store Manager
- FT Assistant Manager
- PT Assistant Manager
- Key Holder
RLPM Prework
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1. Are damages resolved on a weekly basis? Scope: 30 days (3 Points)
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2. Is the store acknowledging shipment within 24 hours of receipt? (3 Points)
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3. Is management acknowledging all merchandise transfers upon receipt? Is the transfer system clear of aged transfers? (5 Points)
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4. Is the store completing the electronic deposit log on a daily basis? (4 Points)
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5. Has the store earned TLC points by controlling the following loss control factors- missing carton, shipment variances, damaged/re-taped carton. (3 Points)
Visual Inspection
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1. Is the emergency exit door locked, armed and functioning properly? (3 Point)
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2. Is the store maintaining an unobstructed pathway to the electrical panels and emergency exit door? (1 Point)
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3. Is the door from the sales floor leading to the stockroom closed and/or locked during business hours? (2 Points)
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4. Is the LP bulletin board updated with with all required information? (2 Points)
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5. Are associate/customer holds current, and properly completed with skus attached? (2 Points)
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6. Are personal belongings secured in locked locker or plastic bin? (3 Points)
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7. Are fitting room doors closed, locked, clear of any signs of theft, merchandise and free of fixtures and/or stockroom storage? (visual inspection) (3 Points)
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8. Is the safe locked? Do the # of bank deposits match the deposit log? Do the deposit amounts match information listed on the deposit log? Are deposits sealed and secured in the safe at all times? (5 Points)
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9. Is the store using the current paper deposit log? Are all sections completed properly? Are deposits taken to the bank per company policy and are required signatures listed on the deposit log? (3 Points)
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10. Are the following keys locked inside of the managers drawer per SOP? (IT Key, filing cabinet key and register key) ( 3 Points )
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11. Are fire extinguishers easily accessible, properly labeled/mounted and inspected monthly by a member of management? (2 Points)
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12. Are ADA signs posted at the cash wrap and fitting room? (1 Point)
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13. Is the EAS system working properly? (5 Points)
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14. Is sensor tagging compliance meeting/exceeding company expectation? (5 Points)
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15. Are all iPad's sensored? The iPad should be sensored so that the sensor cannot be easily removed. (1 Point)
Knowledge & Awareness
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1. Are associates members aware of the bag check policy? (2 Points)
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2. Is staff aware of the associate discount policy? (3 Points)
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3. At Torrid, how do you control shrink ? ( TLC pride, reporting carton errors, manifest shipment) (3 Points)
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4. Is the staff aware of the two methods used by Torrid to identify counterfeit currency? ( 1. OVI color shifting ink 2. Ultra violet light) (3 Points)