Title Page

  • Site conducted

  • Agency Name

  • Agency Address

  • Conducted on

  • Auditor

  • Auditee

  • Summary

  • Previous audit non-conformances

Audit Report

  • Scoring Overview

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Opening Meeting

  • Opening Meeting • An overview of the current company structure • An overview of company operation

  • ETI Base Compliance <br>• The site management must have knowledge and comply with the Ethical trading Initiative (ETI )Base code <br>• This includes as a minimum ;-<br>• -employment chosen Freely<br>• -the right to freedom of association and collective bargaining<br>• -working conditions are safe and hygienic<br>• -worker welfare facilities are adequate <br>• -no child labour <br>• -wages comply with minimum wage legislation <br>• -working hours do not regularly exceed 48hrs <br>• -the site operates an Equal Opportunities policy<br>• -work is on the basis of a recognised employment history<br>• -accommodation (where supplied) is safe and hygienic<br>• -no harsh or inhumane treatment of staff<br>

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Agency Management <br>The site must be aware of and comply with retailer requirements for Ethical Trading

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Legal Requirements <br> The agency policies, procedures and activities must meet the legal requirements.

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Approval of Agencies <br>The agency must be approved by a competent auditor from or on behalf of the site prior to commencing supply of personnel to site.<br>Once approved further audits must be completed to ensure compliance at least twice per year.

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Management of Agencies <br>The Agency must have procedures in place to demonstrate that they manage employment of personnel; along with site/company they supply staff too.

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Identification of agency personnel<br>The agency and the site must be able to identify the individual agency personnel that are on site at any time <br>The agency and the site must be able to identify what jobs each agency employee is doing on the day

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Records <br>The agency must keep sufficient records for each employee to satisfy legal and customer requirements (see checklist)

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

CHAPTER 2 - Audit Observations

  • Do you currently have a programme to ensure that forced labour does not exist in your operations and supply chain?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Summarise the results of your audits in the last calendar year

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Do you have company standards on forced labour and slavery for employees?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Do site have a Whistleblowing Policy? Please provide a copy and explain the processes in place to facilitate this.

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • In the event that abuses are uncovered, do you have a process to remediate the abuses?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Have your employees been trained to understand forced labour and slavery and how to mitigate the risk of them in their respective supply chain?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Have you identified any instances of slavery in your supply chain?

  • Details / Observation

  • NCR Grade

  • Department

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Have you identified any instances of slavery in your supply chain?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • What management systems do you have in place tackle forced labour?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • How many workers are there on site? How many men/ women? What nationality are your workers? What languages do they speak?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Do all your workers have the right to enter into employment voluntarily and freely, without threat of penalty?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • What is your process of recruitment? Do workers pay fees or owe debts?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Do you retain workers’ documents? If so, where are documents kept and do you have a policy to manage this?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • How do you manage health and safety?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • How do you ensure workers know their rights of employment?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Do workers have the freedom to terminate employment at any time without a penalty?

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

CHAPTER 3 - Agency Document Checklist

Site Documents

  • Service agreement between site and agency

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Worker induction at site (training records)

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Training records appropriate to job assigned

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Documents to show that site is checking to see that the agency is legally and/or ethically compliant

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Proof that agency worker have access to access to facilities at start of work e.g. access to lockers

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Proof that agency workers are on the same rate of pay as full time employees doing the same job

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Employee
  • Contracts (Terms and Conditions in full, not just the sign off page)

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Assignment letters

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • On boarding/ registration/ application documents

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Induction with the agency

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Agency worker handbook

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Agency disciplinary policy

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Agency grievance policy/ mechanism

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Right to work documents (Full Birth Certificates/ Passport/ID card)

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • PPE issue documents (completed) and details of any conditions attached to the issue of PPE

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Documents to show system of how accrued holiday pay is calculated and how this is communicated to workers

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Training records for training carried out by the agency

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Opt out forms from the working time directive

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Pay slips (copies) and time attendance forms for wages and working hours review

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Records to show that deductions for tax, national insurance and pensions have been paid to the relevant authority

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Bank transfers to show that workers have been paid directly into their accounts

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Where there are other deductions for uniforms, PPE, swipe cards, travel etc, please provide details provided to inform the worker about this and please also find workers agreements

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Records to show billing and payment from client

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

  • Wages and Working hours for 3 paid dates

  • Details / Observation

  • NCR Grade

  • Department

  • Category

  • Root Cause

  • Corrective Action Plan

  • Preventative Action Plan

Sign Off

  • Final audit score?

  • Person verified (PRINT & SIGN)

  • Job title

  • Date

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