Aircraft Interior Cleaning Audit Report

• Quality Control Inspector

• Title

• CONDUCTED FOR

• Customer

  Select Malaysia Airlines (MH) Emirates (EK) British Airways (BA) KLM Royal Dutch Airlines (KL) Air Astana (KC) Air China (CA) Air Mauritius (MK) Biman Bangladesh Airlines (BG) China Airlines (CI) Shanghai Airlines (FM) China Southern Airlines (CZ) Etihad Airways (EY) EVA Air (BR) Flynas (XY) Garuda Indonesia (GA) Iraqi Airways (IA) Japan Airlines (JL) Korean Air (KE) Lucky Air (8L) Myanmar Airways International (8M) Nepal Airlines Oman Air (WY) Regent Airways (RX) Royal Brunei Airlines (BI) Royal Jordanian (RJ) Shenzhen Airlines (ZH) SriLankan Airlines (UL) US-Bangla Airlines (BS) Uzbekistan Airways (HY) VietJet Air (VJ) Vietnam Airlines (VN) XiamenAir (MF)

  • Malaysia Airlines (MH)
  • Emirates (EK)
  • British Airways (BA)
  • KLM Royal Dutch Airlines (KL)
  • Air Astana (KC)
  • Air China (CA)
  • Air Mauritius (MK)
  • Biman Bangladesh Airlines (BG)
  • China Airlines (CI)
  • Shanghai Airlines (FM)
  • China Southern Airlines (CZ)
  • Etihad Airways (EY)
  • EVA Air (BR)
  • Flynas (XY)
  • Garuda Indonesia (GA)
  • Iraqi Airways (IA)
  • Japan Airlines (JL)
  • Korean Air (KE)
  • Lucky Air (8L)
  • Myanmar Airways International (8M)
  • Nepal Airlines
  • Oman Air (WY)
  • Regent Airways (RX)
  • Royal Brunei Airlines (BI)
  • Royal Jordanian (RJ)
  • Shenzhen Airlines (ZH)
  • SriLankan Airlines (UL)
  • US-Bangla Airlines (BS)
  • Uzbekistan Airways (HY)
  • VietJet Air (VJ)
  • Vietnam Airlines (VN)
  • XiamenAir (MF)

• Flight Number

• Aircraft Registration Number

• Conducted on

  Date
• Location
  Address

• Vendor

  Sinar Jernih Sdn. Bhd.

  Aero Aircraft Services Sdn. Bhd.

  Nippon Express

  MASAERO

• Shift Leader

• Prepared by

1.0 FLIGHT INFORMATION / DATA

• Instructions: Audit to be completed by QUALITY CONTROL INSPECTOR. This audit officially signs off the TRANSIT, Pre-Departure Check (PDC), or NIGHT STOP cleaning. Please fill out completely.

• 1.1 Type of Audit:

  Select Compliance Regulation Audit Process Based Audit Contractor Audit SOP Audit Ad-Hoc Audit Internal Audit On site Audit Stock Take Audit Corrective And Preventive Action (CAPA) / Observation Audit Others

  • Compliance Regulation Audit
  • Process Based Audit
  • Contractor Audit
  • SOP Audit
  • Ad-Hoc Audit
  • Internal Audit
  • On site Audit
  • Stock Take Audit
  • Corrective And Preventive Action (CAPA) / Observation Audit
  • Others

• Please specify:

• 1.2 Airline:

  Select Malaysia Airlines (MH) Emirates (EK) British Airways (BA) KLM Royal Dutch Airlines (KL) Air Astana (KC) Air China (CA) Air Mauritius (MK) Biman Bangladesh Airlines (BG) China Airlines (CI) Shanghai Airlines (FM) China Southern Airlines (CZ) Etihad Airways (EY) EVA Air (BR) Flynas (XY) Garuda Indonesia (GA) Iraqi Airways (IA) Japan Airlines (JL) Korean Air (KE) Lucky Air (8L) Myanmar Airways International (8M) Nepal Airlines Oman Air (WY) Regent Airways (RX) Royal Brunei Airlines (BI) Royal Jordanian (RJ) Shenzhen Airlines (ZH) SriLankan Airlines (UL) US-Bangla Airlines (BS) Uzbekistan Airways (HY) VietJet Air (VJ) Vietnam Airlines (VN) XiamenAir (MF)

  • Malaysia Airlines (MH)
  • Emirates (EK)
  • British Airways (BA)
  • KLM Royal Dutch Airlines (KL)
  • Air Astana (KC)
  • Air China (CA)
  • Air Mauritius (MK)
  • Biman Bangladesh Airlines (BG)
  • China Airlines (CI)
  • Shanghai Airlines (FM)
  • China Southern Airlines (CZ)
  • Etihad Airways (EY)
  • EVA Air (BR)
  • Flynas (XY)
  • Garuda Indonesia (GA)
  • Iraqi Airways (IA)
  • Japan Airlines (JL)
  • Korean Air (KE)
  • Lucky Air (8L)
  • Myanmar Airways International (8M)
  • Nepal Airlines
  • Oman Air (WY)
  • Regent Airways (RX)
  • Royal Brunei Airlines (BI)
  • Royal Jordanian (RJ)
  • Shenzhen Airlines (ZH)
  • SriLankan Airlines (UL)
  • US-Bangla Airlines (BS)
  • Uzbekistan Airways (HY)
  • VietJet Air (VJ)
  • Vietnam Airlines (VN)
  • XiamenAir (MF)

• 1.3 Airline Representative / Officer (if any):

• 1.4 Aircraft Registration Number:

• 1.5 Flight Number:

• 1.6 Aircraft Sector:

• 1.7 Date:

  Date

• 1.8 Standard Time Arrival, STA:

• 1.9 Actual Time Arrival, ATA:

• 1.10 Standard Time Departure, STD:

• 1.11 Estimated Time Departure, ETD:

• 1.12 Actual Time Departure, ATD:

• 1.13 Aircraft Type:

  Select B777 B747 DC10 A320/330 B737-400 F50 DH6 B738 A380 B787 Dreamliner Others (Please State):

  • B777
  • B747
  • DC10
  • A320/330
  • B737-400
  • F50
  • DH6
  • B738
  • A380
  • B787 Dreamliner
  • Others (Please State):

• Please state Aircraft Type:

• 

• Types of Cleaning:
  
  a. Transit Cleaning - requires contractor (vendor) to carry out the required cleaning tasks within the Precision Timing as specified for the specific aircraft type and available aircraft on ground time. Applicable for aircraft with layover of less than 6 hours.
  
  b. Short Transit/Quick/Pit-Stop Cleaning - is similar to transit cleaning, but with shorter cleaning duration due to shorter aircraft ground time.
  Access to the aircraft is via Passenger Step. In the event Passenger Step is unavailable, cleaners are to enter the aircraft via Passenger Loading Bridge (PLB) steps.
  
  c. Deep/Detail/Night Stop Cleaning - cleaning requirement is similar to transit cleaning but with the longer cleaning duration depending on night stop ground schedule. Contractor (vendor) is to give more attention to every area / checkpoints in the aircraft that requires cleaning.
  
  d. Pre-Departure Checks are to be carried out 2 hours prior to Scheduled Time of Departure (STD). Applicable for aircrafts with a layover of 6 hours or more.
  Access to the aircraft is via Passenger Step. In the event Passenger Step is unavailable, contractor are to communicate immediately to AIC Department ADS.

• 1.14 Sector (Meal or Juice)

• 1.15 Type of Cleaning:

  Select Deep/Detail/Night Stop Cleaning (NS) Transit Cleaning (TR) Pre-Departure Check (PDC) Pit-Stop/Short Transit Cleaning (STR)

  • Deep/Detail/Night Stop Cleaning (NS)
  • Transit Cleaning (TR)
  • Pre-Departure Check (PDC)
  • Pit-Stop/Short Transit Cleaning (STR)

• 1.16 Bay:

2.0 MANPOWER DETAILS

• 2.1 Vendor:

  Sinar Jernih Sdn. Bhd.

  Aero Aircraft Services Sdn. Bhd.

  Nippon Express

  MASAERO

• 2.2 Shift Leader(s):

• 2.3 Group(s):

  Select 01 staff 02 staffs 03 staffs 04 staffs 05 staffs 06 staffs 07 staffs 08 staffs 09 staffs 10 staffs 11 staffs 12 staffs 13 staffs 14 staffs 15 staffs 16 staffs 17 staffs 18 staffs 19 staffs 20 staffs 21 staffs 22 staffs N/A

  • 01 staff
  • 02 staffs
  • 03 staffs
  • 04 staffs
  • 05 staffs
  • 06 staffs
  • 07 staffs
  • 08 staffs
  • 09 staffs
  • 10 staffs
  • 11 staffs
  • 12 staffs
  • 13 staffs
  • 14 staffs
  • 15 staffs
  • 16 staffs
  • 17 staffs
  • 18 staffs
  • 19 staffs
  • 20 staffs
  • 21 staffs
  • 22 staffs
  • N/A

• 2.4 Boy(s):

  Select 01 staff 02 staffs 03 staffs 04 staffs 05 staffs 06 staffs 07 staffs 08 staffs 09 staffs 10 staffs 11 staffs 12 staffs 13 staffs 14 staffs 15 staffs 16 staffs 17 staffs 18 staffs 19 staffs 20 staffs 21 staffs 22 staffs N/A

  • 01 staff
  • 02 staffs
  • 03 staffs
  • 04 staffs
  • 05 staffs
  • 06 staffs
  • 07 staffs
  • 08 staffs
  • 09 staffs
  • 10 staffs
  • 11 staffs
  • 12 staffs
  • 13 staffs
  • 14 staffs
  • 15 staffs
  • 16 staffs
  • 17 staffs
  • 18 staffs
  • 19 staffs
  • 20 staffs
  • 21 staffs
  • 22 staffs
  • N/A

• 2.5 Pillow/Blanket(s):

  Select 01 staff 02 staffs 03 staffs 04 staffs 05 staffs 06 staffs 07 staffs 08 staffs 09 staffs 10 staffs 11 staffs 12 staffs 13 staffs 14 staffs 15 staffs 16 staffs 17 staffs 18 staffs 19 staffs 20 staffs 21 staffs 22 staffs N/A

  • 01 staff
  • 02 staffs
  • 03 staffs
  • 04 staffs
  • 05 staffs
  • 06 staffs
  • 07 staffs
  • 08 staffs
  • 09 staffs
  • 10 staffs
  • 11 staffs
  • 12 staffs
  • 13 staffs
  • 14 staffs
  • 15 staffs
  • 16 staffs
  • 17 staffs
  • 18 staffs
  • 19 staffs
  • 20 staffs
  • 21 staffs
  • 22 staffs
  • N/A

• 2.6 Officer(s):

• 2.7 Quality Control Inspector(QCI):

  Select Iman Arzman Zuriyati Hanif No QCI On-board

  • Iman Arzman
  • Zuriyati
  • Hanif
  • No QCI On-board

• 2.8 Total Manpower:

  Select 01 staff 02 staffs 03 staffs 04 staffs 05 staffs 06 staffs 07 staffs 08 staffs 09 staffs 10 staffs 11 staffs 12 staffs 13 staffs 14 staffs 15 staffs 16 staffs 17 staffs 18 staffs 19 staffs 20 staffs 21 staffs 22 staffs N/A

  • 01 staff
  • 02 staffs
  • 03 staffs
  • 04 staffs
  • 05 staffs
  • 06 staffs
  • 07 staffs
  • 08 staffs
  • 09 staffs
  • 10 staffs
  • 11 staffs
  • 12 staffs
  • 13 staffs
  • 14 staffs
  • 15 staffs
  • 16 staffs
  • 17 staffs
  • 18 staffs
  • 19 staffs
  • 20 staffs
  • 21 staffs
  • 22 staffs
  • N/A

• 2.9 Enough manpower for this type of aircraft?

  Yes

  No

  N/A

• 2.9.1 Minimum Manpower:

  

3.0 AIRCRAFT & PASSENGERS MOVEMENT DETAILS

• 3.1 Aircraft's On-chocked:

• 3.2 Door 1L Open:

• 3.3 Door 2L Open:

• 3.4 Last Pax Disembark Time:

• 3.5 CCIC Inbound:

• 3.6 Pax Movement Duration (From Door Open until Last Pax Disembark Time):

• 3.7 Wheelchair(s):

• 3.8 Cabin Wheelchair(s):

4.0 AIC ACTIVITIES, TIMING & DETAILS

• 4.1 Staffs at Bay:

  Date

• 4.1.1 AIC Staffs standby 10 minutes before aircraft's arrival?

  Yes

  No

  N/A

• 4.2 AIC Staffs wear approved PPEs?

  Yes

  No

  N/A

• 4.3 Security check before and/or after cleaning?

  Yes

  No

  N/A

• 4.4 Commenced Cleaning Time:

  Date

• 4.4.1 All manpower commenced cleaning together and not staggered?

  Yes

  No

  N/A

• 4.5 Completed Cleaning Time:

  Date

• 4.6 CCIC Signed Time:

  Date

• 4.7 CCIC Outbound:

• 4.8 Cleaning Duration:

• 4.8.1 Cleaning duration within Precision Timing?

  Yes

  No

  N/A

• 4.8.2 Precision Timing for Transit and Night Stop:

  

• 4.9 Fumigation / Aerosol Spray?

  Yes

  No

  N/A

• 4.9.1 Aerosol Spray Color and Quantity?

• Callington Top Of Descent Spray (Blue Cap):

  

• Callington Aircraft Pre-Spray Insecticide (Green Cap):

  

• 4.10 Pax Boarding Time (if available):

  Date

• 4.11 Shift Leader or Officer standby at PLB until pax boarding commenced / aircraft's door closed?

  Yes

  No

  N/A

• 4.12 Last Pax Boarding Time (if available):

  Date

• 4.13 Aircraft's Door Closed Time (if available):

  Date

• 4.14 Attach any support document(s). Example OCC Form, JDS, Spray Form, etc. (if available).

  Media

• Ratings are based on AIC Department Audit Form - MH and Customer Airlines.

  

5.1 COCKPIT

• A cockpit or flight deck is the area, usually near the front of an aircraft, from which a pilot controls the aircraft.

• Cleaners may enter and clean the cockpit area as per request by Tech Crews, or Engineers.

• 5.1.1 Cockpit Waste Bin.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.1.2 Cockpit Ash Tray.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.1.3 Cockpit Floor.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.1.4 Additional Comments:

5.2 SEATS

• Ensure to follow cabin dressing setting (SOP) for MH or others Customer Airlines Cabin Dressing.

• 5.2.1 Seats Ash Tray.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.2.2 Seat Pocket.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.2.3 Seat Cover.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.2.4 Seats Head Rest.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• Ensure to change any crumple or dirty Head Rest Cover.

• 5.2.5 Seats Arm Rest.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.2.6 Seat Belt.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• All seat belts must be open and crossed over for MH flights.
  

• 5.2.7 Seats Pocket Item.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• For MH Seat Pocket, Items in the seat pocket in the following order: From front: Safety card, Air sickness bag, Temptation Magazine, In-flight Sales Promotional Leaflet, Going Places.

• 5.2.8 Seats Meal Table.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• Ensure Meal Table properly cleaned and not wet or smelly.

• 5.2.9 Headset.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• AIC to distribute EY headsets for MH:-
  *B737-800 only, effective from 01 March 2017,
  *All Sectors except Peninsular Malaysia, Singapore and Medan(KNO) - flying hours more than 90 minutes.

• 5.2.10 Seats Compartment.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• Ensure around the screen properly cleaned and no stains.

• 5.2.11 Seats PTV Screen.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• Ensure properly cleaned and no fingerprints.

• 5.2.12 Additional Comments:

5.3 CABIN

• 5.3.1 Window.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.3.2 Cabin Side Wall.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.3.3 Cabin Dado Panel.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.3.4 Cabin Overhead Compartment / Hat rack.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• Ensure no finger prints and properly cleaned.

• 5.3.5 Cabin Bassinet.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• 5.3.6 Cabin Closet.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.3.7 Cabin Carpet.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• Remarks:

• Add media

  Media

• 5.3.8 Seat.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.3.9 Doghouse.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.3.10 Air-vent.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.3.11 Additional Comments:

5.4 GALLEY

• 5.4.1 Galley Waste Bin.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.4.2 Oven.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.4.3 Fridge.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.4.4 Galley Compartment.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.4.5 Galley Sink.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.4.6 Galley Work Top.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.4.7 Galley Floor.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.4.8 Additional Comments:

5.5 TOILET / LAVATORY

• 5.5.1 Toilet Waste Bin.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.5.2 Toilet Wash Basin.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.5.3 Toilet Bowl.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.5.4 Toilet Mirror.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.5.5 Toilet Floor.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.5.6 Toilet Wall.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.5.7 Toilet Changing/Nursing Table.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.5.8 Toilet Items.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.5.9 Toilet Spare Items.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.5.10 Additional Comments:

5.6 CREW BUNK

• 5.6.1 Crew Bunk - Pillow / Blanket / Bed-sheet / Floor.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.6.2 Additional Comments:

5.7 SPARE ITEMS

• 5.7.1 Spare Items - Seat Covers/Blanket/Pillow/Magazines/Safety Card/Air Sickness Bag, etc.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

• Add media

  Media

• 5.7.2 Enough spare items?

  Yes

  No

  N/A

• 5.7.3 Additional Comments:

5.8 OTHERS

• 5.8.1 Pillow / Blanket.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

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• Enough spare pillow/blanket?

  Yes

  No

  N/A

• 5.8.2 Cabin Crew Seats.

  Select Excellent Very Good Good Average Poor Very Poor Reject N/A

  • Excellent
  • Very Good
  • Good
  • Average
  • Poor
  • Very Poor
  • Reject
  • N/A

• Remarks:

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• 5.8.3 Complaint by Rep or Cabin Crew?

  Yes

  No

  N/A

• Remarks:

• Add media

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• 5.8.4 Any visible aircraft cabin related issues that need to be addressed for maintenance? For example - torn leather seats, cracked setbacks, ripped carpet, etc. If so, please take and attach a picture.

  Yes

  No

  N/A

• Remarks:

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• 5.8.5 Additional Comments:

6.1 SAFETY

• 6.1.1 Contractor (Vendor) to conduct safety briefing prior aircraft's arrival.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.1.2 Contractor (Vendor) to wear Personal Protective Equipment (PPE) - Approved Safety Vest, Approved Safety Shoes, Ear Plug, Approved and Designated Uniform, Approved Hand Gloves and Google.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.1.3 For driver,following additional permit is needed:<br>a. Valid airfield driving permit (ADP) issued by MAHB.<br>b. Valid Malaysia driving permit/license.<br>c. To have serviceable vehicles for logistic.<br>d. Valid vehicle airfield permit issued by MAHB.<br>e. Safety equipment such as Fire Extinguisher.<br>f. Beacon Light.<br>g. To have serviceable communication device.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.1.4 No AIC staff open the aircraft's door (should be open by Crew or Engineer only).

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.1.5 No rubbish left unattended at PLB and Pax Step?

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.1.6 Pax Steps and Surrounding areas are free from FOD?

  Compliant

  Non-Compliant

  N/A

• Remarks:

• Add media

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• 6.1.7 No rubbish / blankets / toilet items left unattended at bay?

  Compliant

  Non-Compliant

  N/A

• Remarks:

• Add media

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• 6.1.8 No items placed at PLB Control Panel?

  Compliant

  Non-Compliant

  N/A

• Remarks:

• Add media

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• 6.1.9 Implementation to insert / collect Quarantine Disease Areas (ZIKA) Templates to / from ICN sector.

  Compliant

  Non-Compliant

  N/A

• 6.1.9.2 Remarks: FINE will be MYR 39,000 for every failure.

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• 6.1.9.1 Quarantine Risk Area Template.

  

• 6.1.10 Safety Cards were distributed correctly by the type of aircraft?

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.1.11 Cabin compartment had been sprayed with aerosol Callington Pre-Spray Insecticide (AUSTRALIA, NEW ZEALAND, MNL, HKG, & SAUDI ARABIA SECTOR) and Top of Descent (INDIA & CHINA SECTOR).

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• Callington Top Of Descent Spray (Blue Cap):

  

• Callington Aircraft Pre-Spray Insecticide (Green Cap):

  

• 6.1.12 No AIC transportation parked at hammerhead or near aircraft.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.1.13 Additional Comments:

6.2 SECURITY

• 6.2.1 Contractor (Vendor) to wear and display valid COMPANY ID and AIRPORT PASS (MAHB ID) before enter the aircraft.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.2.2 Dangerous item such as sharp object, cigarette lighter, and chemical (liquid/gel) is not allowed near or within or into the aircraft.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.2.3 Cash not more than MYR50.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.2.4 No hand phone is allowed near or within or into the aircraft.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.2.5 No AIC staffs attempting to steal Pax belongings?

  Compliant

  Non-Compliant

  N/A

• Remarks: TERMINATION and POLICE REPORT if NON-COMPLIANT.

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• 6.2.6 Additional Comments:

6.3 HEALTH

• 6.3.1 AIC staffs use approved chemical for cleaning.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.3.2 AIC staffs wear approved PPE when handling/using chemical.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.3.3 AIC staffs implement proactive ergonomics to prevent or reduce musculoskeletal<br>injuries.

  Compliant

  Non-Compliant

  N/A

• Remarks:

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• 6.3.4 Additional Comments:

6.4 HAZARDS

• The main hazards of the job are related to ergonomics, and the tight working schedule and congested work space underlie most of the hazards.
  
  a. Musculoskeletal problems - Cabin cleaning work is quite physically demanding and associated with some high risk postures and high risk activities. In fact, a survey of cabin cleaning workers of a major contractor in Hong Kong found one sixth of them had experienced occupational injuries in the past and about one third of them experienced bodily discomfort during and after work in the seven days before the interview. The main areas affected were: back, elbow, shoulder, neck, knees, and wrists and hands. In addition to the major problems associated with working postures and working pace, cabin cleaners are also subjected to other health hazards in the workplace.
  
  b. Physical hazards - Noise exposure can occur when they are staying in the ramp area on standby. Noise from vacuum cleaners may also post a hazard if they are not properly maintained. High temperature can be a problem if the air-conditioning system of the aircraft is turned off during cleaning.
  
  c. Chemical hazards - Common household cleansing agents are used for cleaning various surfaces and the toilets; some of them may contain chemical irritants that are harmful to the skin of the workers. Some airline companies require ‘‘disinsection’’ (spraying of residual insecticide) of aircraft on certain international flights. Although professional pesticide sprayers equipped with personal protective equipment do the spraying, cabin cleaners may still be affected by the residual insecticides if they are forced to enter the cabin (due to the tight time schedule) to perform cleaning duties without an adequate washout period being allowed for. The pesticides used belong to the pyrethroid class of compounds and should usually present no major harm to humans except for subjects with hypersensitivity. However, many pesticides also contain organic solvents, and the residual concentration without an adequate washout period may pose a hazard to the cabin cleaners.
  
  d. Psycho-social hazards - Night work and shift work, sometimes with irregular hours, is part and parcel of cabin cleaning work, and may result in sleep disturbance, social isolation, and other undesirable psycho-social consequences.

6.5 MEASURES TO PROTECT WORKERS

• As the constraint of the workplace probably contributes most to the poor working postures of the workers, the best solution should stem from the redesign of the workplace. This necessitates modification and redesign of the aircraft seat plan and space, and should be brought to the attention of cabin designers. From the perspective of the cabin cleaning contractor, the strategies to be adopted for reducing stressful postures include: administrative measures, provision of ergonomic aids, and training and education of the workers.
  
  a. Administrative measures - Cabin cleaning is composed of tasks with different levels of physical exertion; the management should consider a good mix of tasks assigned to each individual worker, such that the amount of stressful work postures can be reduced by combining less physically demanding tasks with high demand tasks. It may be worthwhile to consider a systematic daily job rotation scheme. The scheme should be formulated according to the demands of each work task and the time that the workers would be exposed to the same demands, such as ‘‘stressful positions’’ of the back or upper limbs. Such a scheme can minimize the continuous exposure of a worker to a particular stressful position within a work shift. As many of the work related musculoskeletal injuries are cumulative in nature, early reporting of problems will enhance ratification and recovery. Policies and procedures for reporting problems/injuries should be made clear to all staff members and such reports should be closely monitored. Regular surveys on the feedback from workers should be conducted to evaluate the effects of changes made or solutions introduced to ameliorate the problems.
  
  b. Provision of ergonomic aids - The management should consider possible use of ergonomic aids to reduce the chances of stressful postures. For instance, a tool that can assist in lifting up the footrest (in first or business class) could be beneficial by reducing the frequency of forward bending position. Using a tool with a long handle may also help to reduce stress when cleaning footrests. The vacuum harness/straps may need to be redesigned such that the vacuum cleaner can be secured appropriately on the back and the shoulders while working in different working postures.
  
  c. Training and education of the workers - While training in itself should not be regarded as a substitute for job redesign or the use of ergonomic aids, it should be an integral part of the whole preventive strategy. As the effects of stressful postures are likely to be cumulative, the cabin cleaners should be educated about the concept of good postures, and the supervisors should be given the responsibility of reminding their subordinates of the proper ways to perform the tasks. It is also recommended to institute regular breaks and regular in-house exercise classes during the break or lunchtime in order to engage workers in structured stretching exercises for reinforcing the prevention component at the workplace. Train the trainer approach can be adopted, and the team leaders should receive proper training in occupational health and safety related to the job.
  
  Prevention of other hazards - Regular maintenance of vacuum cleaners may help to cut down noise generation, and better insulation of transportation vehicles will also help to reduce noise exposure while workers are staying on the ramp. Rubber and/or plastic gloves should be worn when handling chemicals or cleaning with chemicals, and the cabin should be adequately ventilated with fresh air after pesticide spraying before cabin cleaners are allowed to work inside.
  
  Medical surveillance - It is worthwhile to have regular medical surveillance, which may be in the form of a standardized questionnaire, for detecting and monitoring the work related health problems of the employees.

• 7.1 Conclusions:

• 7.2 Recommendations:

8.0 ACKNOWLEDGMENTS

• Prepared By:

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• Checked By:

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• Verified By:

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• Approved By:

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