Ajosss BIH

Title Page

Document No.
CHECK IN
CHECK OUT
MOD Name
Location

Emergencies Telephone Numbers

Hotel Internal :
• General Manager – Room:1235 (PS – 0878-771222)
• Emergency Line 800
Nurse (Saturday only 11.00 – 16.00) :
• Nurse Yuris = 085692108882
External/Public Emergency Call
• Police 110
• Bandara Airport Police 5507393
• Bandara Post Police P’ Sarnubi 0812 – 8881 – 0012
• Fire Dept. 113
• Bandara Fire Dept. 5505362
• Ambulance 118
• Bandara Ambulance 5505606
• Ciputra Hospital Daan Mogot 22557888
• Hospital PIK 5880911

PICKUP AND DROP SERVICES

TURKISH AND CZ SERVICE

Pickup from Airport to Hotel
Date and Time
Driver Name
Remarks
Drop from Hotel to Airport
Date and Time
Driver Name
Remarks

VIPs TO MEET AND GREET

VIP'S TO MEET AND GREET

Guest Name
Room Number
ETA
Company Name
Remarks

GUEST FOREIGNERS REPORT

Date and Time
Total Foreigners
Who's Input to Immigration

GUESTS TO MEET AND COMMENT

GUEST TO MEET AND COMMENT

Guest Name
Room Number
Email Address
Comment +/-

HOUSE STATUS

Time Status
Room to Sell
Out of Order Rooms
Day Use
Expected Departures
Expected Arrivals
Guarantee Booking
Non Guarantee Booking
Room Occupied
Room Available
Vacant Dirty
Occupied Dirty
Walk in

EVENT AND GROUP FOR TOMORROW

Date and Time
Venue
Company Name
Function
Pax
Sales PIC Name

Crisis Management Center

Check the 3 alarms inside the guest lift working well
Enter Details
Picture or Video if any
Check emergency number 800
Enter Details
Picture or Video if any
Check ERT team readiness
Enter Details
Picture or Video if any
Presence of first aid box at back FO
Enter Details
Picture / Video if any
Check complete emergency tools at security area
Enter Details
Picture / Video if any
Fire exit light on, free from blocking
Enter Details
Picture / Video if any

Staff Grooming General

STAFF GROOMING GENERAL

All staff wearing name tag, clean uniform, short hair & tidy (male), suitable make up and hairdo (female)
Enter Details
Picture / Video if any

DROP OFF AREA

All bulbs working / on
Enter Details
Picture / Video if any
Check car call
Enter Details
Picture / Video if any
Entrance gate condition & staff stand by
Enter Details
Picture / Video if any
Asphalt & sidewalk are in good condition
Enter Details
Picture / Video if any
No water flood / puddle / no cigarette butt
Enter Details
Picture / Video if any
Security standby & check the car and bag
Enter Details
Picture / Video if any
Garrett & metal detector is used & functioned
Enter Details
Picture / Video if any

LOBBY AREA, BUSINESS CENTER, PHOENIX LOUNGE, KARAOKE & SPORT ROOM

All bubs working / on
Enter Details
Picture / Video if any
Hydrant box complete / see expiry date
Enter Details
Picture / Video if any
Check the cleanliness all at lobby area
Enter Details
Picture / Video if any
Clean & tidy, fresh flower, staff standby, all light off except reception desk and wall painting, music on
Enter Details
Picture / Video if any
Plantation and pots
Enter Details
Picture / Video if any
Furniture condition
Enter Details
Picture / Video if any

FOOD AND BEVERAGE

Food and Beverage

Approved all the void bill with cashier explanation is a must
Enter Details
Picture / Video if any
All F&B items has been input correctly / bill itemized correctly
Enter Details
Picture / Video if any
House bank is correct amount
Enter Details
Picture / Video if any

FRONT DESK

All bubs working / on
Enter Details
Picture / Video if any
APAR / fire extinguisher available and expired date
Enter Details
Picture / Video if any
The front desk cleanliness & completeness, light on, staff standby, duty meal rotate accordingly, current exchange update, room key well kept, all files well kept, VIP arrival update, registration cards is filled up & attached
Enter Details
Picture / Video if any
Brochures on rack (including at lobby area)
Enter Details
Picture / Video if any
Front office back of the house is clean and tidy
Enter Details
Picture / Video if any
Safety box / remittance, the door is lock, record update
Enter Details
Picture / Video if any

VIP & OWNER ROOM

Check preparation, room condition, cleanliness, amenities, VIP set up
Enter Details
Picture / Video if any

RESERVATION & OPERATOR

All bubs working / on
Enter Details
Picture / Video if any
All same day reservation key into system and update room availability
Enter Details
Picture / Video if any
Clean & tidy, telp switchboard and electronic device are working properly
Enter Details
Picture / Video if any
All 6 pm release booking are controlled
Enter Details
Picture / Video if any
All guarantee booking are complete with card verify, GL & TA voucher etc.
Enter Details
Picture / Video if any
Office clean & tidy, AC is working well, light off if not used
Enter Details
Picture / Video if any
First aid box is available and complete
Enter Details
Picture / Video if any
Furniture's / computers condition & cleanliness
Enter Details
Picture / Video if any
Server room is checked
Enter Details
Picture / Video if any
Check reservation email every 2 hrs, make sure new booking handle with properly and input at system accordingly
Enter Details
Picture / Video if any

LUGAGGE STORE / CONCIERGE

All bubs working / on
Enter Details
Picture / Video if any
The store is clean & tidy, light off unless in use, room locked / close at all the times
Enter Details
Picture / Video if any
Guest's luggage are tidy and recorded with tag
Enter Details
Picture / Video if any
Bell boy trolley should be clean and well functioned
Enter Details
Picture / Video if any

ALL TOILET

Toilet
All Bulbs working/ON
Enter Details
Picture / Video
Checked defects, leaking and clogged
Enter Details
Picture / Video
Clean & tidy, fresh flower
Enter Details
Picture / Video
Not smelt, Air Freshener is working well
Enter Details
Picture / Video
Hand Soap and Tissue
Enter Details
Picture / Video
Water supply condition
Enter Details
Picture / Video
Trash Bin
Enter Details
Picture / Video

MAXI'S, BUMBU, LINJANI RESTAURANT & SAMBAL TAPAS

No flies, pest & insect suspect
Enter Details
Picture / Video if any
All Bulbs working/ON
Enter Details
Picture / Video if any
APAR / Fire Extinguisher available
Enter Details
Picture / Video if any
Clean& Tidy, bar tidy, staff stand by, all lights OFF except the bar area & wall painting
Enter Details
Picture / Video if any
Furniture Condition & cleanliness
Enter Details
Picture / Video if any

POOL AREA & JOGGING TRACK

Water pool PH 7,6, Chlorine 1-2 CL
Enter Details
Picture / Video if any
Pool is clear blue, free from foreign object
Enter Details
Picture / Video if any
No fisherman near premises
Enter Details
Picture / Video if any

MAIN KITCHEN & PASTRY

APAR / Fire Extinguisher available
Enter Details
Picture / Video if any
Clean and tidy
Enter Details
Picture / Video if any
Walk in chiller / freezer work in order, door is always closed
Enter Details
Picture / Video if any
Gas off unless on use, water taps free of dripping/leakage
Enter Details
Picture / Video if any
Dish washing Area Cleanliness
Enter Details
Picture / Video if any
Water Filter condition & warranty
Enter Details
Picture / Video if any
Kitchen equipment & utensils in proper condition
Enter Details
Picture / Video if any
First Aid Box is available and complete
Enter Details
Picture / Video if any
No flies, pest & insect suspect
Enter Details
Picture / Video if any

GARDE MANGER & BUTCHER

Chiller -5°C
Enter Detail
Picture / Video if any
Freezer -18°C
Enter Detail
Picture / Video if any
Exhaust / AC in good condition
Enter Detail
Picture / Video if any
Clean area and not smelly
Enter Detail
Picture / Video if any
No flies, pest & insect suspect
Enter Detail
Picture / Video if any

RECEIVING & PURCHASING AREA

After office hour, the door is locked, area clean & tidy, light and computer are off unless being used
Enter Detail
Picture / Video if any
No Pest suspect
Enter Detail
Picture / Video if any
Garbage room is in right temperature, not full
Enter Detail
Picture / Video if any
Gate should be closed all the time
Enter Detail
Picture / Video if any

STAFF ENTRANCE AREA

All Bulbs working/on
Enter Detail
Picture / Video if any
APAR / Fire Extinguisher available
Enter Detail
Picture / Video if any
Finger Print machine is working
Enter Detail
Picture / Video if any
Entrance Door Condition
Enter Detail
Picture / Video if any
Floor Cleanliness
Enter Detail
Picture / Video if any

SECURITY AREA

All crew is in position
Enter Detail
Picture / Video if any
Safety & security issue
Enter Detail
Picture / Video if any
CCTV are in good condition
Enter Detail
Picture / Video if any
First Aid Box is available and complete
Enter Detail
Picture / Video if any

PARKING AREA / BACK OF THE HOTEL

All Bulbs working/ON
Enter Detail
Picture / Video if any
All area are clean & tidy, No cigarette butt
Enter Detail
Picture / Video if any
Parking Signage is in good condition
Enter Detail
Picture / Video if any
Security Standby
Enter Detail
Picture / Video if any

BACK OFFICE (Executive Office, HR, SM, ACCT,HK, Uniform, Lost & Found Room Area)

All Bulbs working/ON
Enter Detail
Picture / Video
Parking Signage is in good condition
Enter Detail
Picture / Video
APAR / Fire Extinguisher available
Enter Detail
Picture / Video

IT

PABX & Server room should be in proper maintain and locked
Enter Detail
Picture / Video if any
TV channels checked
Enter Comment if any
Picture / Video if any
Clean & Tidy
Enter Comment if any
Picture / Video if any
Internet connectivity is good
Enter Comment if any
Picture / Video if any

LOCKER

All bubs working / on
Picture / Video if any
Enter Detail
No flies, pest & insect suspect
Picture / Video if any
Enter Detail
All garbage bins are clean
Picture / Video if any
Enter Detail
Lockers conditions / Clean & Tidy, No smell
Picture / Video if any
Enter Detail
Water supply
Picture / Video if any
Enter Detail
All rubber mats in good condition
Picture / Video if any
Enter Detail
Hand soap and tissue available
Picture / Video if any
Enter Detail

SPA & FITNESS CENTRE

Check reservation and Revenue today
Picture / Video if any
Enter Detail
Gym equipment is function well
Picture / Video if any
Enter Detail
Area is clean & tidy
Picture / Video if any
Enter Detail
Check AC and light
Picture / Video if any
Enter Detail
Staff standby
Picture / Video if any
Enter Detail
Sauna, Jacuzzi, steam are in right temperature
Picture / Video if any
Enter Detail

ROOMS INSPECTIONS

Room Inspection Get the vacant room number for expected arrival from Front Desk and record on room check list. Minimal 4 rooms per day

Room Number
Enter Comment if any
Picture / Video if any

ROOM FLOOR, CORRIDORS & STAIRCASES

All Bulbs at corridors & staircases are ON
Picture / Video if any
Enter Detail
Shaft door, Pantry and Panel in good condition
Picture / Video if any
Enter Detail
Clean & tidy, Plants & Pots, Wallpapers, Standing Ashtrays
Picture / Video if any
Enter Detail
Free of trashes, all guests door closed, no room service tray at the corridor
Picture / Video if any
Enter Detail
Fire extinguisher (APAR): check the validity date, minimum 6
Picture / Video if any
Enter Detail

ROOF TOP / CHILLER

No trashes, No Water Flood
Enter Detail
Picture / Video if any
Door to Roof Top is closed
Enter Detail
Picture / Video if any
Roof Top Floor is Clean
Enter Detail
Picture / Video if any

1st FLOOR - GENERAL STORE

APAR / Fire Extinguisher available
Enter Detail
Picture / Video if any
No flies, pest & insect suspect and no smell
Enter Detail
Picture / Video if any
Door locked, Lamp off and AC ON
Enter Detail
Picture / Video if any
All the Bin Cards are used accordingly
Enter Detail
Picture / Video if any
All goods in proper stored
Enter Detail
Picture / Video if any
Chiller & freezer is working properly
Enter Detail
Picture / Video if any

1st Floor – CASTASHERA

Fire Extinguisher
Enter Detail
Picture / Video if any
No flies, pest & insect suspect
Enter Detail
Picture / Video if any
Check EDR Menu Quantity and Taste
Enter Detail
Picture / Video if any
Clean & Tidy, not smelly
Enter Detail
Picture / Video if any
TV is working
Enter Detail
Picture / Video if any
Hand soap and Tissue are available
Enter Detail
Picture / Video if any
Staff standby
Enter Detail
Picture / Video if any

1st Floor - GUEST & ASSOCIATE MUSHOLA

1st Floor - ASSOCIATE MUSHOLA

All Bulbs working/ON
Enter Detail
Picture / Video if any
All mukena/sarong are clean in Musholla, No staff a sleep
Enter Detail
Picture / Video if any
Clean & tidy and not smelly
Enter Detail
Picture / Video if any
All shoes & sandals placed neatly
Enter Detail
Picture / Video if any

1st Floor - PUMP ROOM

Clean & Tidy, all light to minimum
Enter Detail
Picture / Video if any
70% water supply available in the roof tank or ground tank
Enter Detail
Picture / Video if any
No trash, no cigarette butt
Enter Detail
Picture / Video if any

1st Floor - GENSET ROOM

Clean, No Smoking Area
Enter Detail
Picture / Video if any
Solar Tank in good condition and enough solar supply
Enter Detail
Picture / Video if any
Locked
Enter Detail
Picture / Video if any
No foreign objects
Enter Detail
Picture / Video if any
Loading test is successful (if any)
Enter Detail
Picture / Video if any

1st Floor - ENGINEERING OFFICE / WORKSHOP

APAR / Fire Extinguisher available
Enter Detail
Picture / Video if any
All panels work properly:<br>√ Voltage <br>√ Ampere <br>√ Total KWH <br>√ Capacitor bank load (0.8 to 1)
Enter Detail
Picture / Video if any
Carpenter area tidy and safe
Enter Detail
Picture / Video if any
All lights to minimum
Enter Detail
Picture / Video if any
Fire Block, Sand and Fire Extinguisher are available in TRAVO Room
Enter Detail
Picture / Video if any

1st Floor - FIRE PUMP

Check pressure (12,5 bar)
Enter Detail
Picture / Video if any

1st Floor - LAUNDRY

APAR / Fire Extinguisher available
Enter Detail
Picture / Video if any
Portable Boiler is functioned properly
Enter Detail
Picture / Video if any
All area is clean & tidy
Enter Detail
Picture / Video if any
Check Linen and Towel stock for the day
Enter Detail
Picture / Video if any
All guest laundry has been delivered as ordered
Enter Detail
Picture / Video if any
All machines are working properly
Enter Detail
Picture / Video if any
Check Dirty Linen separation
Enter Detail
Picture / Video if any
Check Clean Linen counting and delivery
Enter Detail
Picture / Video if any
Water supply
Enter Detail
Picture / Video if any
Staff standby
Enter Detail
Picture / Video if any

TRANSPORTATION - HOTEL CARS (B 1233 CKD, B 7087 SDA, B 1995 SRP)

Choose The Transportation
Clean & tidy
Enter Comment if any
Picture / Video if any
Good condition & ready to use
Enter Comment if any
Picture / Video if any
Car’s body in good condition
Enter Comment if any
Picture / Video if any
Gasoline has been filled up /not empty
Enter Comment if any
Picture / Video if any

UTILITIES

WATER Reservoir Area
Enter Detail
Picture / Video if any
GAS capacity 2 tank 70% full
Enter Detail
Picture / Video if any
AC CHILLER machines and temperature 8-9oC
Enter Detail
Picture / Video if any

1st Floor – HOTEL CLINIC

Area is clean & tidy, working properly
Enter Detail
Picture / Video if any
Nurse / Doctor standby according the schedule
Enter Detail
Picture / Video if any

ALL MEETING ROOMS (1-7)

All Bulbs working/on
Enter Detail
Picture / Video if any
APAR in place and not expired
Enter Detail
Picture / Video if any
Check the cleanliness of corridor and Musholla
Enter Detail
Picture / Video if any
Furnitures Condition & Cleanliness
Enter Detail
Picture / Video if any

PEST CONTROL

Pest suspect
Enter Detail
Add media
Pest company activity / plan
Staff standby