ASK THE CUSTOMER (Site Contact or Receptionist etc). Please select N/A if nobody is available to answer the questions in this category.

  • Is the customer satisfied with the health & condition of the plants installed?

  • Is the customer satisfied with the quality of our containers & top dressing installed?

  • Is the customer satisfied with the overall installation process?

QUALITY ASSURANCE/INSTALLATION REPORT

  • Are the plants healthy? (The plants should have no signs of physiological damage)

  • Are the plants clean? (The foliage should be free of dust & grime)

  • Have the plants been trimmed & pruned correctly? (Leaf shape must be maintained around the margin when trimmed, or leaves must be removed at the stem)

  • Are the plants free of pest & disease? (Honeydew must also be removed from the foliage if any is present)

  • Have the plants been watered in correctly? (Check the soil for moisture with a probe, check the water levels in the sub-irrigation reservoir with a pipette)

  • Have the plants been wicked? (Only if sub-irrigated)

  • Have the correct species of plants been installed? (Are the species suitable for the area)

  • Are the containers clean and in optimal condition? (Free from scratches, damage, hand marks, dirt & grime)

  • Have the containers been positioned correctly? (Sub-irrigation holes easy to reach without moving the container)

  • Is the container topping in good condition? (Free from Staines and water marks)

  • Are the containers topped up sufficiently? (The grow pots should not be visible)

SHE (Safety Health & Environment)

  • Was a SSRA (Site Specific Risk Assessment) completed?

  • Is the site safe to service? (What hazards, if any, have been identified)

AMBIUS LEADS AND CROSS DIVISIONAL LEADS

  • Is there any potential sales opportunities? (If no, enter N/A. If yes, please specify)

ACTION REQUIRED

  • What training recommendations are required for the Service Technician?

  • Technician Name & Signature

AUDIT COMPLETED

  • Comments

  • Auditor Name & Signature

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