Information
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State
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Client Name / Site Address
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Name of Technician who services this site
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Date this site was last serviced
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Audit completed by
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Audit conducted on
ASK THE CUSTOMER (Site Contact or Receptionist etc). Please select N/A if nobody is available to answer the questions in this category.
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Is the customer satisfied with the health & condition of the plants installed?
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Is the customer satisfied with the quality of our containers & top dressing installed?
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Is the customer satisfied with the overall installation process?
QUALITY ASSURANCE/INSTALLATION REPORT
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Are the plants healthy? (The plants should have no signs of physiological damage)
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Are the plants clean? (The foliage should be free of dust & grime)
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Have the plants been trimmed & pruned correctly? (Leaf shape must be maintained around the margin when trimmed, or leaves must be removed at the stem)
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Are the plants free of pest & disease? (Honeydew must also be removed from the foliage if any is present)
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Have the plants been watered in correctly? (Check the soil for moisture with a probe, check the water levels in the sub-irrigation reservoir with a pipette)
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Have the plants been wicked? (Only if sub-irrigated)
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Have the correct species of plants been installed? (Are the species suitable for the area)
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Are the containers clean and in optimal condition? (Free from scratches, damage, hand marks, dirt & grime)
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Have the containers been positioned correctly? (Sub-irrigation holes easy to reach without moving the container)
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Is the container topping in good condition? (Free from Staines and water marks)
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Are the containers topped up sufficiently? (The grow pots should not be visible)
SHE (Safety Health & Environment)
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Was a SSRA (Site Specific Risk Assessment) completed?
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Is the site safe to service? (What hazards, if any, have been identified)
AMBIUS LEADS AND CROSS DIVISIONAL LEADS
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Is there any potential sales opportunities? (If no, enter N/A. If yes, please specify)
ACTION REQUIRED
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What training recommendations are required for the Service Technician?
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Technician Name & Signature
AUDIT COMPLETED
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Comments
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Auditor Name & Signature