Information
-
Anaconda Regional Manager Risk Audit v3
-
Conducted on
-
Client / Site
-
Prepared by
-
Location
Price Overrides
-
Price overrides/discounting within policy?
-
Check through 'price override audit trail' in BOS - this should be printed and filed with comments. Managers should be able to explain discounts when asked and presented with transaction journal sales
-
Due date for actions
Refunds
-
All refund paperwork is filled out correctly?
-
- All refunds have corresponding refund paperwork filled out correctly and completely
- evidence of refunds being checked by management team against 'returns by operator' report and filed
- random legitimacy check I.e. Call customer phone number, check original receipt number in journal -
Select date
Petty Cash
-
All petty petty cash purchases have corresponding receipts?
-
- Check petty cash report in BOS, and allocation schedule
- all expenditures must have proof of purchase evidence -
Select date
Credit Claims
-
Credit claims being raised for faulty products
-
- Check for build up of product
-
Select date
Lay-by
-
Lay-by up to date?
-
- check lay-by overdue report
- physical check of lay-by shelf for cancelled lay-bys not returned to stock
- check staff lay-bys for accuracy -
Select date
Safe/banking
-
Is all monies accounted for and banking accurate?
-
- change float counted daily and accurate to set figure (check balance sheet)
- banking being conducted correctly in surefire (check BOS 'bank deposit')
- variances in change float and tills investigated (check BOS 'variance report' and 'register accountability' -
Select date
POS codes
-
POS codes are up to date and current?
-
- check BOS for ex employees with active codes (should be non operator, can be deleted once journal record expires)
- check BOS for generic codes I.e. 2222 (codes with no associated names) -
Select date
Sensormatic Towers
-
Sensormatic towers alarming correctly?
-
- Walk through with source tagged item, hard tag and soft tag (checking for sensitivity and range)
- check it is plugged/not turned off -
Select date
General security
-
Is the store team taking proactive measures to minimise risk of theft?
-
- glass display cabinets locked
- high end, high theft items security tagged
- operators not logged into POS sales screen and left unattended
- stock not left unattended or unsecured outside both front and back of store -
Select date
Despatch
-
The forklift and wave safety checklist being completed daily?
-
- check books are completed daily and correctly
- forklift operators should be carrying licence on them and a copy filed in the office -
Store representative
-
Regional Manager
-
NOTE: by signing this document you are acknowledging your understanding of the raised action points and agreeing to the actions discussed and time frames