Spotlight Retail Group Safety Audit

• Store

• Store Number followed Store Name (i.e. 011 Launceston Spotlight)

• Audit No.

• Conducted on

  Date

• Risk Manager

Store Details

• Store Name

• Store Number followed by Store Name (i.e. 011 Spotlight Launceston)

• Address
  Address

• Store Manager

• Regional Manager

• Photo/s of store

  Media

Previous Audit

• Has there been a previous Spotlight Retail Group Safety Audit conducted at this store?

  Yes

  No

• Date of previous audit

  Date

• Score of previous audit

• Conducted by

• Major issues identified on last Audit

Executive Summary from this Audit

• Executive Summary

• Additional comments or photo's required for items or issues not contained in the audit

• Any additional photo/s for issues or items not contained in this Audit

  Media

• Any comments relating to the additional photo/s

Weighting: Each question has been weighted in relation to it's importance, severity or risk to the business. The Weights are listed next to each question within brackets. The higher the risk, the more points the question is worth. Questions are weighted as follows: (1) - Low risk, importance or severity (2) - Medium risk, importance or severity (3) - High risk, importance or severity

Scoring Results: Each question is scored against the level of completion or competence demonstrated versus the SOP / Process / Requirement. Some questions allow for a partial completion to not to over penalise the store for doing the process correctly most of the time. Scoring: - Pass - 100% of total score for that question - Partial - 50% of total score for that question - Fail - 0% of total score for that question - N/A - removal of score, will not effect result

The following audit record will only list the faulted questions and areas of concern. All questions marked as pass or acceptable are not listed. For a full version of the complete audit please speak to the Risk Manager who completed the audit.

• ANACONDA STORES ONLY - Does this store have a Climbing Pinnacle or Kayak Pool?

Climbing Pinnacle / Kayak Pool - Select Anaconda Stores only

• Does store have a Climbing Pinnacle and / or Kayak Pool

  Select Climbing Pinnacle Kayak Pool

  • Climbing Pinnacle
  • Kayak Pool

• Kayak Pool area fit for use, clear of hazards and operationally compliant (2)

  Pass

  Partial

  Fail

  N/A

• Kayak Pool area is to free from stock, rubbish etc (on decking). The pool should be operational and ready for use. Fault occurs for items on decking area that do not belong, as well as pool not in operational condition. (This includes lack of maintenance Daily)

• Kayak Pool maintenance is being undertaken regularly (1)

  Pass

  Fail

  N/A

• Maintenance of the Kayak Pool should be taking place regularly. Fault occurs if maintenance is not occurring or if there are unreported issues with the pool.

• Waivers for Kayak Pool are completed correctly (3)

  Pass

  Fail

  N/A

• Check all Waivers for the last month. Waivers are to be completely filled in, with full customer details, witness details and signatures. Fault if more than one waiver not completed correctly.

• Climbing Pinnacle area fit for use, clear of hazards and operationally compliant (2)

  Pass

  Partial

  Fail

  N/A

• Climbing Pinnacle area is to free from stock, rubbish etc (on rubber matting). The wall should be operational and ready for climbs. Fault occurs for items in rubber matting area that do not belong, as well as pinnacle not in operational condition. (This includes Daily and Weekly checks not up to date)

• Climbing Pinnacle Daily Checklists being completed correctly on a daily basis (3)

  Pass

  Partial

  Fail

  N/A

• Check daily checklists over the last 4 weeks to ensure they have been completed correctly. Fault occurs where checks have not been completed and climbs have taken place or checks not being completed correctly.

• Climbing Pinnacle Weekly Checklists being completed correctly on a Weekly basis (3)

  Pass

  Partial

  Fail

  N/A

• Check weekly checklists over the last 4 weeks to ensure they have been completed correctly. Fault occurs where checks have not been completed and climbs have taken place or checks not being completed correctly.

• Waivers for Climbing Pinnacle are completed correctly (3)

  Pass

  Fail

  N/A

• Check all Waivers for the last month. Waivers are to be completely filled in, with full customer details, witness details and signatures. Fault if more than one waiver not completed correctly.

• Comments

• Additional comments regarding Climbing Pinnacle / Kayak Pool within this store

• Follow up

• Who is responsible:

• Action required by:

  Date

Emergency Procedures

• Evacuation routes lead to open space (3)

  Pass

  Fail

  N/A

• All routes must lead to open space. If exiting into a centre, that exit still must lead outside to open space in order to escape the building.

• Doors along evacuation routes are unlocked / unobstructed (2)

  Pass

  Fail

  N/A

• There must be free and clear access through all doors leading to an evacuation route.This means not blocked by rubbish / stock / fixtures, or any locking device on doors (with the exception of maglocks linked to Fire System or have glass breaks attached)

• Exit Lights / Signs are lit and in good repair and unobstructed (2)

  Pass

  Fail

  N/A

• Check all Exit Lights are lit, operational, undamaged and unobstructed. Fault occurs if lights are not correctly operating. Partial fault occurs where store can demonstrate that they have logged the issue for maintenance.

• Store have Emergency Management Plan folder in place and is current (1)

  Pass

  Fail

  N/A

• Check that store have an up to date Emergency Management Plan folder. Fault occurs if no plan found (or can be produced) Partial fault occurs if plan is out of date.

• Emergency systems / lights / fire equipment has been serviced at the correct intervals by the contractor (2)

  Pass

  Fail

  N/A

• Check tags and service records to ensure that items have been serviced within the correct timeframes.

• Evacuation Signage is in place (2)

  Yes

  No

• Type of Evacuation Diagrams within Store

  Trimevac (Blue)

  Fire Safety Australia

  SRG Inhouse

  Other

• Other Type please specify / describe

• Fault occurs if signage cannot be located. Please enter type of Evacuation Plans that are in place.

• Evacuation Signage is current and correct (2)

  Pass

  Fail

  N/A

• Ensure that the Evacuation Signage is correct. If updates are required, please notate changes and send through to Nick Smith.

• Fire Wardens nominated for this premises are listed on noticeboard (1)

  Pass

  Fail

  N/A

• Fire Wardens should be listed on the appropriate Safety signage in the Tea Room. Fault occurs if no names are listed or names are out of date.

• Comments

• Additional comments regarding Emergency Procedures within this store

• Follow up

• Who is responsible:

• Action required by:

  Date

Hazardous Chemicals

• Material Safety Data Sheets (MSDS) available for all chemicals on site and are up to date (1)

  Pass

  Partial

  Fail

  N/A

• Look for MSDS Sheets in folder near POS, Gas Cabinets or Managers Office. Fault occurs if MSDS sheets are not up to date and cover all current chemicals on site.

• Chemicals stored correctly (1)

  Pass

  Fail

  N/A

• Chemicals should be appropriately stored. e.g. Helium tanks secured/tethered where appropriate, gas cabinets used in accordance to standards, cleaners chemicals secured and out of reach from the public

• Chemical cabinet / Gas cages not blocked by stock (2)

  Pass

  Fail

  N/A

• Must have unobstructed access to gas cages and chemical cabinets. Fault occurs if doors can not open fully due to obstruction. Fault also occurs if doors are not shut, or cannot be shut.
  

• Chemical spill equipment and procedures in place (1)

  Pass

  Fail

  N/A

• Store should have folder with spill procedures listed (or they should know where to access this information) Stores with certain chemicals on site should have a spill kit (Chemicals TBA)

• Chemical signage appropriately displayed (2)

  Pass

  Fail

  N/A

• Appropriate warning signage relating to chemicals on site must be displayed in the appropriate areas.

• Cleaners area is neat, tidy and with the appropriate storage of chemicals (1)

  Pass

  Fail

  N/A

• Check cleaners area for correct storage of chemicals and equipment and is neat and tidy.

• Team Members / Contractors aware of correct usage and handling of chemicals (1)

  Pass

  Fail

  N/A

• Ask Team members what they would do in the case of a chemical spill

• Comments

• Additional comments regarding Hazardous Chemicals within this store

• Follow up

• Who is responsible:

• Action required by:

  Date

Store Equipment

• Forklift Safety Checklist is being completed daily (2)

  Pass

  Partial

  Fail

  N/A

• Anaconda question only.
  Safety Checklist must be completed daily when fork is in use. It would be accepted if checklist was conducted Monday to Friday when fork is not used on weekends. Fault occurs if Checklist not conducted on two or more occasions over the last 4 weeks

• Store have current listing of Forklift Licenced Team Members (1)

  Pass

  Partial

  Fail

  N/A

• Anaconda question only.
  This information is kept in green 'Safety' folder. There should a listing all all Team Members with forklift licence, with expiry dates of their licence. A copy of their licence is to be held within that Team Member's personnel file.

• Keys not left in Forklift / Walkie Stacker / WAVE unattended (3)

  Pass

  Fail

  N/A

• Fault occurs if keys found unattended in Fork / Walkie Stacker or WAVE while unattended. If Team Member is in close proximity that would be accepted.

• Walkie Stacker Safety Checklist being completed daily (2)

  Pass

  Partial

  Fail

  N/A

• Safety Checklist must be completed daily when walkie stacker is in use. It would be accepted if checklist was conducted Monday to Friday if walkie stacker is not used on weekends. Fault occurs if checklist not conducted on two or more occasions over the last 4 weeks

• WAVE Safety Checklist being completed daily (2)

  Pass

  Partial

  Fail

  N/A

• Safety Checklist must be completed daily when WAVE is in use. It would be accepted if checklist was conducted Monday to Friday if WAVE is not used on weekends. Fault occurs if Checklist not conducted on two or more occasions over the last 4 weeks

• Have Team Members been correctly trained in the use of the WAVE / Walkie Stacker (2)

  Pass

  Partial

  Fail

  N/A

• Review training sign off's and signed SWP's for compliance

• All ladders and steps serviceable and operational (1)

  Pass

  Fail

  N/A

• Check ladders and steps to ensure that they are in operational condition. Fault occurs where ladders or steps that are unsafe are being used, or have not been taken out of service correctly.

• Regular stock and customer trolley maintenance program in place and trolleys serviceable and operational (1)

  Pass

  Fail

  N/A

• Check trolleys to ensure that they are in operational condition. Fault occurs where trolleys that are unsafe are being used, or have not been taken out of service correctly.

• Stairwells / Stairways safe and functional (1)

  Pass

  Fail

  N/A

• Ensure stairwells and stairways are functional without rubbish, stock or fixtures in the way.

• Lifts / Travelators / Escalators serviceable and operational (1)

  Pass

  Fail

  N/A

• Lifts / Travelators and escalators should all be operating. Fault occurs for unreported issues or for anything found to be unsafe.

• Air conditioning serviceable and operational (2)

  Pass

  Partial

  Fail

  N/A

• Air conditioning should be operational and effective. Fault occurs for any unreported issues.

• POS fatigue mats are in use, operational and undamaged (1)

  Pass

  Partial

  Fail

  N/A

• POS fatigue mats should be in place and undamaged. Fault occurs for any unreported issues.

• Comments

• Additional comments regarding Store Equipment within this store

• Follow up

• Who is responsible:

• Action required by:

  Date

Legal Requirements / Liability

• Compliance folder setup, and up to date (1)

  Pass

  Partial

  Fail

  N/A

• Spotlight Question Only. Check Compliance folder to ensure up to date information is enclosed. Fault occurs for out of date information, or folder not used correctly.

• All compliance and product recall requirements have been acted upon by the due date (2)

  Pass

  Partial

  Fail

  N/A

• Check for the latest Compliance and Product Recalls within the store. Check stock on floor to ensure requested action has taken place. Fault occurs if instructions have not been completed by due date.
  Anaconda - check Weekly Comms for latest Compliance information.

• Knife Signage clearly displayed in on the POS and within the areas where knives are displayed (2)

  Pass

  Partial

  Fail

  N/A

• Anaconda question only. Official Knife Signage must be displayed at main POS, Water counter (if store has one) and where knives are displayed for sale (generally Fishing Area) Fault occurs for any signage missing. Partial fault for damaged, photocopied (non color) or non official signage displayed.

• Signage for Sport equipment in place (2)

  Pass

  Partial

  Fail

  N/A

• Anaconda question only for stores with Sport department. Official Sports Equipment Signage must be displayed within the Sport Department on the gym equipment. Fault occurs for any signage missing. Partial fault for damaged, photocopied (non color) or non official signage displayed.

• Spray Paint signage clearly display near paint cage and main POS (2)

  Pass

  Partial

  Fail

  N/A

• Spotlight question only. Official Spray Paint Signage must be displayed near paint cage and main POS. Fault occurs if signage not not in place, damaged, or non official.

• All required Company OHS Notices displayed on Tea Room Noticeboard (1)

  Pass

  Partial

  Fail

  N/A

• All of the required OHS notices to be displayed on Safety noticeboard in Tea Room. These include Work Safe, Return to Work, Contractors, Store Manager safety responsibilities etc. Fault occurs if signage is missing, defaced, out of date or not signed off where appropriate.

• Safe Work Procedures (SWP's) printed and displayed in Tea Room (1)

  Pass

  Partial

  Fail

  N/A

• Store should have the appropriate SWP's for their store printed off and put up in the Tea Room.

• Visitors / Contractors Sign In book in use, with Contractor Induction Forms attached (2)

  Pass

  Partial

  Fail

  N/A

• Visitor / Contractor Sign in book is to be in use and completed correctly. Fault occurs if it is obvious that Visitors or Contractors are not signing in, incorrect sheets being used, or Induction Forms are not attached or have correct and complete information on them.

• Safety folder in use with appropriate information contained within it, including meeting minutes. (2)

  Pass

  Partial

  Fail

  N/A

• Anaconda - Green 'Safety' folder should contain the relevant information within it (tabs specify what should be enclosed)
  Spotlight - Safety folder

• Incidents folder in use with appropriate Team Member and Customer Incident Forms contained within it (2)

  Pass

  Partial

  Fail

  N/A

• Anaconda - Green 'Incidents' folder should contain all of the Customer and Team Member incident forms.
  Spotlight - Incidents folder should contain all of the Customer and Team Member Incident forms

• Comments

• Additional comments regarding Legal Requirement / Liability within this store

• Follow up

• Who is responsible:

• Action required by:

  Date

First Aid

• List of current First Aiders displayed on noticeboard in Tea Room and is up to date (1)

  Pass

  Fail

  N/A

• List of current First Aiders is to be up on Safety noticeboard in Tea Room. Must be up to date.
  Anaconda - also use a photoboard. Fault occurs if both are not maintained.

• Are First Aid Kits accessible and identified (2)

  Pass

  Fail

  N/A

• All kits should be able to be accessible by all Team Members. There should be some identifying signs or marks (green and white signage) indicating the location of the kits

• Are First Aid Kits checked and fully stocked (2)

  Pass

  Partial

  Fail

  N/A

• Check kits to ensure that they are fully stocked. Contract with ALSCO is that they are checked every three months. Confirm when they last visited should kits be depleted

• Comments

• Additional comments regarding First Aid within this store

• Follow up

• Who is responsible:

• Action required by:

  Date

Slips, Trips and Falls

• Internal and External surfaces in good condition (1)

  Pass

  Partial

  Fail

  N/A

• Check internal and external surfaces of the store. Fault occurs for any non reported issues.

• Receiving Area clear of hazards (1)

  Pass

  Fail

  N/A

• Receiving Area should be clear of hazards. Hazards may be excess stock build up, excess fixtures, build up of rubbish, inappropriate stacking of stock. Must list hazard/s if faulting this question.

• Retail area clear of hazards (1)

  Pass

  Fail

  N/A

• Selling Floor Area should be clear of hazards. Hazards may be excess stock build up, excess fixtures, build up of rubbish, inappropriate stacking of stock. Must list hazard/s if faulting this question.

• Internal Lighting is sufficient (1)

  Pass

  Partial

  Fail

  N/A

• Check general lighting within the store. Fault occurs if lighting is at a level where it may be unsafe for Customers or Team Members or the ambience of the store is affected and this has not been reported. If faulting you must list the number of lights out and in what area.

• Comments

• Additional comments regarding Slips, Trips and Falls within this store

• Follow up

• Who is responsible:

• Action required by:

  Date

Safety Responsibilities

• Is the store completing the monthly or quarterly Safety Inspections (2)

  Pass

  Fail

  N/A

• Spotlight - monthly inspections
  Anaconda - quarterly inspections
  Check Safety folder. Fault occurs for more than one month / quarter not completed in the last six months.
  Fault also occurs if store identify issue and does not report it.

• Is the store actioning items identified within the monthly / quarterly Safety Inspection (1)

  Pass

  Partial

  Fail

  N/A

• Anaconda - quarterly inspection
  Spotlight - monthly inspection
  Fault occurs if store have not completed last Safety Inspection.
  Fault also occurs for issues identified that have not been reported.

• Has the store had a Safety meeting in the last Quarter? (1)

  Pass

  Fail

  N/A

• This question applies to Spotlight and Anaconda. A Safety Meeting with minutes should have occurred within the last quarter. Check minutes. Fault occurs if minutes cannot be located.

• Were issues identified in the Quarterly Safety Meeting addressed, actioned or followed up (1)

  Pass

  Partial

  Fail

  N/A

• Fault occurs if issues identified have not been addressed, actioned or followed up.

• Do Contractors have awareness of their Safety responsibilities (1)

  Pass

  Partial

  Fail

  N/A

• Contractors and Visitors must be made aware of their Safety responsibilities. This includes Induction information in Contractor / Visitors book.

• Do Team Members have awareness of their Safety responsibilities (1)

  Pass

  Partial

  Fail

  N/A

• Talk to Team Members regarding their Safety responsibilities. Fault occurs where Team Members appear to have no idea about Safety within the store.

• Have new Team Members been orientated and inducted via the training packages (1)

  Pass

  Partial

  Fail

  N/A

• Anaconda - Campfire training
  Spotlight - Induction training

• Comments

• Additional comments regarding Safety Responsibilities within this store

• Follow up

• Who is responsible:

• Action required by:

  Date

Receiving Area

• Traffic Management Plan displayed and adhered to with deliveries (2)

  Pass

  Partial

  Fail

  N/A

• Anaconda - all stores.
  Spotlight - select stores.
  Traffic Management Plan should be displayed in Receiving or at least Receiving Team members know where to access it. The plan should be adhered to on deliveries. (Review deliveries if possible at the time of the audit). Fault occurs if Team are not aware of the Traffic Management Plan, or adhere to it on deliveries.

• Storage of stock and pallets is safe and appropriate (2)

  Pass

  Partial

  Fail

  N/A

• Stock and pallets should be stored correctly. Fault occurs for pallets of stock not wrapped up high on racking, pallets not locked in on racking, pallets stacked on wooden boards on racking. Fault occurs if stock is in danger of falling from shelving, stacked too high, or is too heavy that it is crushing other boxes.

• Empty Pallet storage is within guidelines (1)

  Pass

  Fail

  N/A

• Pallets should be stacked neatly outside. They should be stacked no more than 10 high. There should only be a maximum of 20 empty pallets on site (unless delivery came in that day) excess pallets must be booked in for collection. Old / broken pallets are to be destroyed and removed.

• Security of stock and Receiving area (2)

  Pass

  Partial

  Fail

  N/A

• External Receiving doors are to be closed when no one is in attendance. Plastic flaps or doors leading to Receiving area are not to be held / chocked open.

• Racking is safe and compliant (1)

  Pass

  Fail

  N/A

• Racking should appear safe. Load placards are to be in place and adhered too. Fault occurs for unreported damage to racking, or missing load placards. Racking Audits can be found on shared Risk Management drive under Property > Pallet Racking Audits. If you require more information contact Tim.

• Excess fixtures are stored safely and correctly (1)

  Pass

  Partial

  Fail

  N/A

• Excess fixtures should be stored safely Fault applies for unsafe storage, or for excess fixtures (that are meant to be kept) left outside overnight

• Receiving Team Members are wearing appropriate PPE (1)

  Pass

  Partial

  Fail

  N/A

• Receiving Team Members should be wearing high visibility vests. Forklift operators should be wearing steel cap boots.

• Team Members using Forklift / Walkie Stacker wearing appropriate PPE (2)

  Pass

  Partial

  Fail

  N/A

• Team Members using Walkie Stackers / WAVES should be wearing high visibility vests and steel cap boots

• PPE available for gas bottle fills (1)

  Pass

  Fail

  N/A

• Anaconda question only (not all stores) - Store should have thick rubber gloves and safety glasses for gas bottle fills.

• Store has sufficient shared PPE equipment (1)

  Pass

  Partial

  Fail

  N/A

• Store should have a number of spare high visibility vests for other Team Members to use while fork / walkie stackers are in use or out in the Receiving area of the store.

• Shipping Containers are safe and secure (2)

  Pass

  Partial

  Fail

  N/A

• Any shipping containers that are being used, should have padlock covers attached to them and should be secure when Receiving door is down and overnight.

• Off site storage is safe and secure (1)

  Pass

  Partial

  Fail

  N/A

• Off site storage should should be secure at all times when not being accessed. If off site storage is some distance from the store, there should be some form of listing of what is at the off site storage.

• Does any other retailer use or utilise our equipment (1)

  Pass

  Partial

  Fail

  N/A

• This relates to forklifts, Walkie stackers, WAVEs etc.

• Do we utilise any other retailers / organisations equipment (1)

  Pass

  Partial

  Fail

  N/A

• This relates to forklifts, Walkie stackers, WAVEs etc.

• Comments

• Additional comments regarding the Receiving Area of within this store

• Follow up

• Who is responsible:

• Action required by:

  Date

Sign Off

• This audit has been discussed with a member of the Management Team. Areas of improvement have been discussed and actions on how to rectify.

  Yes

  No

• Management Team Member

• Will be followed up via

  Phone Call

  Re Visit

  Email

• Will be followed up by

  Date

• Risk Manager

  Sign

• Risk Manager Comments

• Management Team Member / Store Representative

  Sign

• Management Team / Store Representative comments

• Once complete, a copy of the Safety Audit is to be sent to the following people:
  
  TO:
  - Store Manager email
  - Regional Manager
  - Sandra Shaw
  
  CC:
  - Michael Buchanan
  - Janeece Race
  - Gillian Brooks (Spotlight Audits)
  - Roy Sammartino (Spotlight Audits)
  - Luke Ascott (Anaconda Audits)
  - Peter Venter (Anaconda Audits)
  
  If you have maintenance issues please forward to Risk Management Helpdesk
  If you have safety issues please forward to Sandra Shaw
  
  A copy will remain on your iPad, but you should email and save to your laptop.