Title Page
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Document No.
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Wal-mart Specialty Tour
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Client / Site Store 01348
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Conducted on
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Prepared by Randy Holleman
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Location Wilmington
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Personnel ASM Lanieca ASM Jennifer
Auto Care Center
Safety
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Are all associates in the Bay Area wearing protective goggles
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Are safety chains being used consistently
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Are the red grates bolted down
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Are associates using team lifts when needed
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Are associates wearing bump caps when working in the pit
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Is the Bay Area neat, clean, and organized
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Are only Steelman tools being used when performing service
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Are all technician certifications posted
Merchandise Protection
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Is MPP consistent
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Are display cases locked
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Is the MPP being executed
Operations
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Are cancelled work orders being completed by a member of management
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Retail link adjustment trend analysis
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Are On-Hands correct
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Are items in-stock
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Are items binned correctly
Jewelry
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Gold & Diamond audit
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Are Gold & Diamond On-Hands correct
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Is the Jewelry trail balance Report correct
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Cancelled Layaway audit
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Are layaways being cancelled timely
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Are Jewelry claims being sent back timely
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Are showcases locked and working correctly
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Is the cash wrap neat, clean and organized, with no merchandise under stocked in an open area