Title Page

  • Document No.

  • Audit Title APM Entertainment Tour

  • Client / Site Store 01348

  • Conducted on

  • Prepared by Randy Holleman

  • Location Wilmington
  • Personnel Natalie Cedar Matt Coher

Electronics Dept Shrink Dept 72 Shrink $43,696 ⬇️ LY $51,771 Dept 05 Shrink $26,280 ⬇️ LY $56,151

Merchandise Protection

  • Are CCTV Camera's working & operational

  • Is MPP being executed

  • Is MPP consistent

  • Is CCTV placed every 4 feet

Operations

  • Are associates engaging customers & using the 10 foot rule

  • Follow-up with DM on any exceptions identified off of the filters report

  • Is staffing overnight consistent

  • Are wireless associates keying the daily log into the computer.

  • Are there any exceptions with the log

  • Are all showcases locked

  • Are returns from the Service Desk being immediately re-stocked

Tour Observations (Retail Link)

  • Dept 05 & 72 Retail Link Report

  • Are items in stock

  • Are items binned correctly

  • Are On Hands Correct

Safety

  • Are all displays Safe & Secured

  • Is team lift being executed when needed

  • Total Safety Conditions

  • Is the Cash wrap neat, clean, and organized with no merchandise/ under stocking behind the counter

  • If extension chords are in use is there a 90 day tag signed and dated on the extension chord

  • APM / Electronics Dept Mgr Initials

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