Information
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Document No.
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Qualification / Units
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Staff
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Conducted on
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Auditor / s
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Location
Introduction
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Tell me a little about this qualification
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How long has this qualification been running?
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When was it last run?
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Who is involved in the delivery and assessment
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Who is the course targeted at?
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How successful has the course been?
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What are the intentions for the future of the course?
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What are the key delivery and assessment issues that have been identified?
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Success stories?
Planning
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Where do you keep copies of the course and how do yoou know you are using the most up to date version?
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TASO and comment on this
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Industry involvement in the creation of the TASO?
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Assessments to meet the requirements of the training package
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Qualifications and experience of the trainers / assessors?
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What resources are required and are they all in place?
Student Recruitment, Information and Induction
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RPL should be offered to all students at enrolment. How do you go about doing this?
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What information is offered to students at induction?
Training Delivery
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What is the target group for this qualification?
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How do you deal with students with specific learning needs beyond those of the typical target group?
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How is training delivered? What methods are used?
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Do you provide any training or assessment in the workplace? If so, how is this negotiated and how was the assessment process i tegrated into the workplace?
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How do you schedule workplace monitoring?
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Is this qualification part of a Traineeship or Apprenticeship? Has an individual training plan been developed, documented, implemented and monitored for each trainee or apprentice?
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What support is available for students? What support is available for external students?
Assessment
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How are students assessed and how is this decided?
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How do you ensure that assessments are valid, reliable, fair and flexible?
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How do you ensure that you collect sufficient, authentic, and recent assessment evidence?
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How are students informed of the context of their assessmments, their purpose and the overall process?
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How are students informed of their right to appeals and reassessment?
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How do assessments match the requirements of the workplace and cover all aspects of task performance?
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What feedback is provided to students after assessment? And how is it provided?
Outcomes of Assessment
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What were attendance, participation and completion rates for the last time the course was offered?
Feedback and Review
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What feedback did students provide about the course?
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What validation activities occurred (moderation too if appropriate)?
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What did your own review tell you about the effectiveness of the training andassessment related to this qualification?
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On the basis of student feedback, results of validation and results of self/peer review, what actions will be taken to improve the quality and consistency of training and assessment? Where has this been documented?
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If a new version of the training package is to come online how will this be phased in?
