Title Page
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Site conducted
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Conducted on
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Prepared by
Site Visited:
Kitchen
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Uniform: clean whites, aprons, suitable footwear
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Is there blue roll, anti bac hand soap, hot water available at all hand washing sinks and was proper handwashing witnessed (20 seconds)
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Liquids: labelled bottles (oil, Deep Clean, sanitiser, not random bottles with hand written labels)
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FFB: signed up to date. Spot check closedown job. Food Safety File to hand correct signed off by current Head Chef and General Manager
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Colour coded knives to boards
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WalkIn Fridge: correctly organised fridge layout, stock rotation
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WalkIn Freezer: "frozen on date", stock holding
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Fridge seals, check and are they clean, free from dirt?
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Pull out 3 fridges/freezers and check behind, are they spotless and free from debris?
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Question to MoD for EHO Questions: (list of 10, pick 2 each visit)
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Fryers - Pull out all fryers - Is there no build up of excess grease, evidence of cleaning?
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Has the FSMS been updated to reflect introduction of mussels to the menu? (Back 4 pages of FSMS)
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<br>Are the chefs following all steps of policy for Mussels and Mollusc (ask to see the policy and question the steps?
Bar
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FFB/Trail: signed up to date. Spot check closedown job
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Uniform: brand standard
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Glassware standards (Look at stem ware and pints)
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Glasswash machine: internally clean, rims clean. (If audit carried out in PM, ask has water in the machines been changed for new water)
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Ice machine: cleaning rota, ice scoop in container, internally clean. Are the Ice machine cleaning schedule attached to machine and up to date
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Cellar: temp, gas cannisters chained, stock rotation, cask labels. draft cocktail kegs labelled professionally (if applicable)
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Bar setup: correct stations setup for time of visit in line with FFB Bar File (ask to see the file on site)
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Back bar: no gaps, pourspouts to right, no foreign objects
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Bar fonts: polished, nozzles clean
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Any "Open Tracks" on tills from previous day
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Cig Machine: on display, all lines full including Nordic Spirit
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Charged Up: switched on, easily visible prime location
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Are trays available, clean and polished next to dispense
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Front bar shelves, have matting and clean underneath
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Under stations clean from bottle tops and litter?
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Coffee machine working, clean and free from clutter?
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Pint glasses, agreed glassware correctly stored (bottom to top)?
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Spot check a couple of beer bottles dates for evidence of professional stock rotation
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Bar back rooms clean, tidy, organised?
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Spirit stores, locked, organised and clean?
FOH
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FFB/Trail: signed up to date. Spot check closedown job
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Are all duty managers & supervisors dressed to the correct brand standard?
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Uniform: brand standard
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Allergen files printed up to date (Weekly)
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Server reports printed with full detail
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Check Perfect Set Guides - in place and up to date?
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Atmosphere: tv, volumes & lighting on correct settings for time of visit
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POS: aboard correct promo for time of visit, no gaps in building
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Table Setup: all laid out correctly with all relevant menus available
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Toilets: checks up to date & standards good
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Does the site have correctly labelled spray for tables (Fairy liquid)?
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Are large server food carrying trays & legs very clean
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Check under tables, are all clear from chewing gum?
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Are all legs and support beams on chairs wiped and free from dirt?
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Are all private rooms, areas, mezz levels set at time of visit, ready for show rounds?
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Check 3 menus blocks, are all menus wiped and free from damage?
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Are hand helds being used as agreed in correct areas?
BOH
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Corridors / Fire Exits clear
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Bin stores tidy
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Team displays in date, relevant and professional? Including EOQ for all team to see?
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PW deliveries for day of visit printed
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Office & stores locked
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Office clean & tidy
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Managers Trail/FFB: signed up to date. Handover completed
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Staff room / toilet clean & tidy
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Bell / Light / Alarm tests up to date and signed
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Incident Reports / Doormen register in use
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CCTV time & date correct, releveant # of days viewing. (Licence Condition)
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Has a team meeting been held within the last 12 weeks? Including minutes & attendance records?
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Have all managers & supervisors completed all flow modules and signed off required documents?
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Have all team members completed all flow modules and signed off required documents?
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Is there a customer feedback wall/Feed it Back for team to see with up to date reviews from all formats (within the last 3-5 weeks)?
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Are there signs communicating who are the first aid trained people on site in prominent display
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Is there clear signage of where fire evac meeting point is
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Public Liability - On show and up to date?
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Alliance room- Tidy, organised and `not over stocked?
OUTSIDE
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Is the front of the venue set up correctly, POS in for time of day and area clean from cigs butts/litter?
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(IF Applicable) Is the garden/outside area set to perfect set up, menus and ashtray out as per agreement?
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Planters, are they watered and soil not dry, plants in good order and free from litter?
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Outside host stands, set up correctly with caddies and extra menus?
FFBs & Ops
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Trai all complete for the day?
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Is the cleaners checklist complete for the week?
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Check on previous Audit and check all points have been actioned?
The Teams
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Were all team immaculately dressed?
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Were team only wearing wedding bands. No Jewellery/watches
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Did you witness the team cleaning down & sanitising tables professionally?
Atmosphere & Toilets
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Correct Volume as per site atmosphere guide?
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Were the toilet checks complete for the time of day?
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If in Mana HLY/Box Leeds/Box HLY/DG/BP ask team about shuffleboard/pool policy
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Do they know 4 Company Values? (Ask 1 team and 1 manager)
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Ask team mission statement? (NDIB)
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Are radios in use by key team members and managers?
Food Checks
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Order 3 dishes from FIB negative reviews or HO feedback - To Spec, Hot and taste as agreed?
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Allergens procedure asked and feedback? (Add a specific allergen)
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Food repeated and sauces offered?
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Caddie or table set?
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Check back offered?
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Table cleared once food finished and offered desserts?