Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Subway Excellence

  • Was the Sub well presented? Excellent bread quality, correct portion control, wrapped well and right number of napkins?

  • No unapproved products in store?

  • Are there correct labels on products and are day dots in date? Has 3 column expiry chart been filled in?

  • Has the defrost and prep chart been followed? Are all menu items available?

  • Has all Veg been prepped to Brand standards?

  • Has all waste been recorded and till receipts attached to sheet?

  • Record the temperature of two items on display. Are they being stored at the correct temperature?

  • Are meatballs prepared to Brand standard?

  • Are all sauce bottles clean and labelled correctly?

Cleanliness

  • Is the entrance and entire shop floor free from cages, boxes and any trip hazards?

  • Are all sinks clean and debris free?

  • Have the team been participating in the cleaning schedule of the public toilets?

  • Are the bins clean and free from spillages?

  • Are table tops, stools and chairs clean and in good condition?

  • Are floor corners and skirtings clean and debris free?

  • Ensure lights are clean and in good working order.

  • Interior walls are clean and mark free.

  • All vents are clean and unblocked (inc toaster vent)?

  • All fridges are clean and organised (evidence of FIFO)

  • All cleaning schedules and temp sheets are complete and verified.

  • Beverage equipment is clean including nozzles.

  • Cookie display is clean and glass is smudge free.

  • Crisps are in date and display is tidy and dust free.

  • Display counter is organised and up to Brand standard

  • Oven is clean and free from food particles. Seals and bulbs in good working order.

  • Meatball well has the correct level of water and has no rust or limescale.

  • Rentokil folder is up to date and any food Hygeine issues have been escalated.

Team members and service

  • Correct uniform policy is being followed and all Hygeine standards adhered to.

  • Are all customers service in less than 5 minutes?

  • Is a Footlong Sub offered to the customer by every team member on order point?

  • Has each team member altered their style of service to suit each customer?<br>

  • Was the Customer reminded of our Subcard?

  • Team members offer a receipt and state the change when placing it in the customers hand

  • Has every customer been offered one additional named item?

  • Is each transaction processed smoothly at the till?

  • Team members cover their uniforms when on a break and have the correct meal allowance

  • Team members ask if the customer would like to eat in or take away?

  • Have all team members washed their hands and out on fresh gloves at every opportunity and do they reframe from wearing gloves when on the till?

Marketing materials

  • Are all menus and footer holders up to date? Has the meatball cling been updated and is the bear yo-yo sign in good condition?

Manager tasks

  • Are all employee’s on Cascade and all files up to date?

  • Have all team members completed Pro.2 on Subway Uni?

  • L2 food safety - have all team members completed the course if assigned?

  • Have all supervisors been shown the Safety folder and are they aware of the accident reporting procedures?

  • Has the weekly cash rec been completed and have any variances been resolved?

  • Have 2 weeks schedule been uploaded to labour IQ and are they within the target hours?

  • All emails have been actioned

  • An up to date evaluation action plan is available and the team are aware of the contents

  • All tasks have been completed on Cascade

  • Safe count and banking is correct

  • Weekly WISR has been sent on time and figures are accurate- spot check 2 items.

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