Area Site Audit

• Site conducted

  Select

• Conducted on

  Date

• Conducted by

Landscaping

• How does the trees and bushes look?

  Excellent

  Good

  Fair

  Poor

• How does the grass look?

  Excellent

  Good

  Fair

  Poor

• How does the Mulch beds / Rock Beds look?

  Excellent

  Good

  Fair

  Poor

Building/Lot

Vacumms

• What are the Separators PSIs at?

• Are the separator seals leaking?

  Yes

  No

• Are all vacuum hoses uniform in length?

  Yes

  No

  N/A

• Are there any vacuum head seals that are leaking?

  Yes

  No

• Which Vacuums?

• Are there any vacuum T's that are leaking?

  Yes

  No

• Which Vacuums?

• How does signage look?

  Excellent

  Good

  Fair

  Poor

• Are lights on/off when they should be?

  Yes

  No

  N/A

• Are there any lights that are not working?

  Yes

  No

• How is the cleanliness of the parking lot when you pulled on site?

  Excellent

  Good

  Fair

  Poor

• Were towel carts stocked when you pulled on the lot?

  Yes

  No

  N/A

• How do the canopies and awnings look? (Clean and/or need tightened?)

  Excellent

  Good

  Fair

  Poor

• How does the lot striping look?

  Excellent

  Good

  Fair

  Poor

• How does the building paint look? (If applicable)

  Excellent

  Good

  Fair

  Poor

• Does the lot need to be pressure washed?

  Yes

  No

Booth Area

• Is the wrap intact?

  Yes

  No

  N/A

• How is the cleanliness of the interior of the booth?

  Excellent

  Good

  Fair

  Poor

• Are mailboxes full of damp towels?

  Yes

  No

  N/A

Customer Restroom (If applicable)

• How is the cleanliness of the restroom?

  Excellent

  Good

  Fair

  Poor

• Is the toilet paper stocked?

  Yes

  No

  N/A

• Is the paper towels stocked?

  Yes

  No

  N/A

• Is the soap stocked?

  Yes

  No

  N/A

Office/Lobby

• How is the cleanliness of the office?

  Excellent

  Good

  Fair

  Poor

• How is the cleanliness of the lobby?

  Excellent

  Good

  Fair

  Poor

• How is the cleanliness of the employee restroom?

  Excellent

  Good

  Fair

  Poor

• Are all cameras working?

  Yes

  No

  N/A

Tunnel

Front of the Tunnel

Cage

• Does the slide indicate a link needs taken out? (1" from the collar towards the coorlaters)

  Yes

  No

• Any audible leaks in air shocks air lines?

  Yes

  No

• Is the air cylinder with blue cap in good working condition? (Extending fully and blue cap in good condition?)

  Yes

  No

  N/A

• Is the roller up fork intact and making good contact with the top shelf of the conveyor?

  Yes

  No

  N/A

• Does the cage area appear to of been greased recently?

  Yes

  No

  N/A

Pit

• Is pit flush working? (If applicable)

  Yes

  No

  N/A

• Is the pit clean and flowing?

  Yes

  No

  N/A

• Is the drain clogged with any debris?

  Yes

  No

Entry System

• Is the footpad in good working condition?

  Yes

  No

  N/A

• Are the photo eyes working properly?

  Yes

  No

  N/A

• Is the tire switch working properly?

  Yes

  No

  N/A

• Is the VPD working properly? (Should be able to hear the sonar clicking and no faults on the TCS)

  Yes

  No

  N/A

• Is the monster arch in good working condition?

  Yes

  No

  N/A

Applicators

• Is Presoak 1's application good? (Not too foamy/runny, full coverage on the entire vehicle)

  Yes

  No

  N/A

• Is CTA 1's application good? (Covers the entire tire and rim and not too foamy/runny)

  Yes

  No

  N/A

• Can you smell the scent and is it timed to where it only sprays in the cowl?

  Yes

  No

  N/A

• Is the mop soap foaminator applying properly? (Timed properly and coming out of the manifold evenly)

  Yes

  No

  N/A

• Is the wrap foam applying properly to Rookies and VIPs? (Covers the entire vehicle before the wraps, not too foamy or runny)

  Yes

  No

  N/A

• Is Triple Foam Red's application good? (Covers the entire vehicle and not too foamy/runny)

  Yes

  No

  N/A

• Is Triple Foam Blue's application good? (Starts at the beginning of the hood and stops at the middle of the top and not too foamy/runny)

  Yes

  No

  N/A

• Is CTA 2's application good? (Covers the entire rim and not too foamy/runny)

  Yes

  No

  N/A

• Are the viton seals in CTA 2 in need of changing?

  Yes

  No

• Is the Hot Wax foaminator applying properly? (Timed properly and coming out of the manifold evenly)

  Yes

  No

  N/A

• Is Presoak 2's application good? (Covers the entire vehicle, not too foamy/runny)

  Yes

  No

  N/A

• Is Drying Agent application good? (Timed properly and covers the entire vehicle)

  Yes

  No

  N/A

• Is Ceramic's application good? (Timed properly and covers the entire vehicle)

  Yes

  No

  N/A

Tunnel Equipment

Wraps

• Spinning at a good RPM?

  Yes

  No

  N/A

• Timed well?

  Yes

  No

  N/A

• Bumping around the mirror properly?

  Yes

  No

  N/A

• Foam worn down or missing?

  Yes

  No

• Any audible leaks from the air cylinders?

  Yes

  No

• Swipe across the back in an aggressive manor?

  Yes

  No

  N/A

• Are the rubber stops in good shape?

  Yes

  No

  N/A

• Are the rotational and pivotal bearings in good shape? (Rotational bearings aren't blown out, pivoting smoothly)

  Yes

  No

  N/A

• Are the shocks in good shape?

  Yes

  No

  N/A

• Do the bearings seem to have been greased recently?

  Yes

  No

  N/A

Bison Brush

• Spinning at a good RPM?

  Yes

  No

  N/A

• Timed properly?

  Yes

  No

  N/A

• Bristles worn down or missing?

  Yes

  No

• Any audible leaks from the air cylinders?

  Yes

  No

• Shocks are in good shape?

  Yes

  No

  N/A

• Are the rubber stops in good shape?

  Yes

  No

  N/A

• Are the rotational and pivotal bearings in good shape? (Rotational bearings aren't blown out, pivoting smoothly)

  Yes

  No

  N/A

• Do the bearings seem to have been greased recently?

  Yes

  No

  N/A

Mitter 1

• Any cloth that needs replaced?

  Yes

  No

• Is the curtain slapping the front or back of the vehicle? (Should start after it touches the front and ending before the end of the vehicle)

  Yes

  No

• Any lube nozzles clogged?

  Yes

  No

Van Highs

• Spinning at a good RPM?

  Yes

  No

  N/A

• Foam worn down or missing?

  Yes

  No

• Are they applying adequate pressure on the vehicle?

  Yes

  No

  N/A

• Are the rotational and pivotal bearings in good shape? (Rotational bearings aren't blown out, pivoting smoothly)

  Yes

  No

  N/A

• Spring-loaded shocks in good shape?

  Yes

  No

  N/A

• Do the bearings seem to have been greased recently?

  Yes

  No

  N/A

• Any lube nozzles clogged?

  Yes

  No

Mitter 2

• Any cloth that needs replaced?

  Yes

  No

• Any lube nozzles clogged?

  Yes

  No

Wheel Blasters

• Is the PSI set to an adequate level?

  Yes

  No

  N/A

• Are they tracking the wheels on both DS and PS?

  Yes

  No

  N/A

• Any clogged heads?

  Yes

  No

Tire Shine Brush

• Spinning at a good RPM?

  Yes

  No

  N/A

• Timed properly?

  Yes

  No

  N/A

• Bristles worn down or missing?

  Yes

  No

• Any audible leaks from the air cylinders?

  Yes

  No

• Shocks are in good shape?

  Yes

  No

  N/A

• Are the rubber stops in good shape?

  Yes

  No

  N/A

• Are the rotational and pivotal bearings in good shape? (Rotational bearings aren't blown out, pivoting smoothly)

  Yes

  No

  N/A

• Do the bearings seem to have been greased recently?

  Yes

  No

  N/A

• Brush and manifold is clean?

  Yes

  No

  N/A

• What is the tire shine chemical application set to?

Blowers

• Are all Star Gates opening/closing?

  Yes

  No

  N/A

• Are all Star Gates opening at least 3' before the car and turning off 3' after the car?

  Yes

  No

  N/A

• Are all blowers working properly?

  Yes

  No

  N/A

• Is the "Open Bed" timed properly?

  Yes

  No

  N/A

• Are all inlet screens intact?

  Yes

  No

  N/A

Rinses

• HP Rinse has proper pressure and timing?

  Yes

  No

  N/A

• Back rinse is timed properly? (Starting at the cowl of the vehicle and ending at the bottom of the back of the vehicle)

  Yes

  No

  N/A

• RO Rinse is timed properly?

  Yes

  No

  N/A

• Mirror rinse is timed and angled properly?

  Yes

  No

  N/A

• Set 1 Rinse only on rookie?

  Yes

  No

  N/A

Tunnel Exit

• Exit wheel in good working condition? (Worn down or loose)

  Yes

  No

  N/A

• Wait/Go sign timed properly?

  Yes

  No

  N/A

Tunnel Cleanliness

• Is their mud on the arches?

  Yes

  No

• Is their mud on the generators?

  Yes

  No

• Are the blowers and blower Star Gates clean? (No fluid film puddles on the housings)

  Yes

  No

  N/A

• Are the walls clean? (White and free of mud, grime and dirt)

  Yes

  No

  N/A

• Is above the ladder rack clean?

  Yes

  No

  N/A

• Does the conveyor appear to of been sprayed recently?

  Yes

  No

  N/A

• Does the cage appear to of been sprayed recently?

  Yes

  No

  N/A

• Does the sprocket appear to of been sprayed recently?

  Yes

  No

  N/A

• Any sticks, trash, or debris stuck on the grates?

  Yes

  No

• Does the tunnel floor appear to of been pressure washed recently?

  Yes

  No

  N/A

• Is all cloth and foam clean (Wrap, Van High, and Mitters 1 and 2) and free of stain or mildew?

  Yes

  No

  N/A

Backroom

• What is the air for the chain tensioner set to?

• Is driver side pump in proper working order with no leaks?

  Yes

  No

  N/A

• Is passenger side pump in proper working order with no leaks?

  Yes

  No

  N/A

• Are all belts tight, not ripped, and intact? (Air Compressor, Wheel Blaster, Prep 1,2, and 3)

  Yes

  No

  N/A

• Are the prep tanks clean and free of debris?

  Yes

  No

  N/A

G-57

• All mixing chambers full?

  Yes

  No

  N/A

• Any clogged tips?

  Yes

  No

• Are all chem lines primed with no air bubbles?

  Yes

  No

  N/A

• Do any draw tubes need swapped out? (Not hard or cloudy)

  Yes

  No

• Which Draw Tubes?

• When pulling down the float, does the water and chemical appear to be mixing properly?

  Yes

  No

  N/A

• Do all Flojets sound how they should without any squeals?

  Yes

  No

  N/A

• Which Flojets and do they need replaced?

• Any leaks?

  Yes

  No

• Did all chemical barrels have sufficient levels of chemical when you came in?

  Yes

  No

  N/A

Hydraulic Power Packs

• Are all hydraulic oil levels at a sufficient level?

  Yes

  No

  N/A

• Any visible leaks?

  Yes

  No

• Are the motors squeling every time they turn on? (If so, you may need to check the torque)

  Yes

  No

Air Trees

• Any leaks?

  Yes

  No

• Oilers at sufficient levels?

  Yes

  No

  N/A

• Moisture catches being emptied regularly?

  Yes

  No

  N/A

Water Trees

• Are all ball valves open that should be?

  Yes

  No

  N/A

• Any leaks?

  Yes

  No

Wheel Blaster

• Is the inline filter ball valve on?

  Yes

  No

  N/A

• Is the inline filter clean?

  Yes

  No

  N/A

• Does the tank appear to of been cleaned recently? (No mud build-up on the walls or bottom)

  Yes

  No

  N/A

RO Unit

• What is the PPM?

• Is the Reject product 1/2 of the RO product?

  Yes

  No

  N/A

• Any leaks?

  Yes

  No

• Are both tanks (RO and Reject) at a sufficient level?

  Yes

  No

  N/A

Reclaim Unit (If applicable)

• Is the unit working properly?

  Yes

  No

  N/A

• Is the city water bypass closed?

  Yes

  No

  N/A

• Is the basket clean?

  Yes

  No

  N/A

• Are both ozone generators/UV Lamps working properly?

  Yes

  No

  N/A

Water Softeners

• One on standby and one on softening?

  Yes

  No

  N/A

• Is the brine tank filled with salt right above the water level?

  Yes

  No

  N/A

• What is the water softness?

Reject Pump

• Is the pump maintaining a pressure of 40-60 PSI?

  Yes

  No

  N/A

• Any leaks?

  Yes

  No

Booster Pump

• Is the pump working?

  Yes

  No

  N/A

• Are we maintaining a steady pressure from the city water intake?

  Yes

  No

  N/A

• Any Leaks?

  Yes

  No

Cleanliness

• Is the backroom organized, free of clutter, and clean?

  Yes

  No

  N/A

• Are the barrels organized well?

  Yes

  No

  N/A

• Does it appear to of been wiped down recently? (Smart Chambers, Barrels, Brine Tank, Air Compressor, etc.)

  Yes

  No

  N/A

• Does the floor need swept/leafblown?

  Yes

  No

• Is the tool box organized and tidy?

  Yes

  No

  N/A

• Is the workbench organized and tidy?

  Yes

  No

  N/A

• Is the PPE board fully stocked?

  Yes

  No

  N/A

People/Management

• Were all employees in policy when you stepped on site?

  Yes

  No

  N/A

• Who was out of policy and what did you do to address this issue?

• Was the GM and/or ASM out of the office and working with the team when you got on site?

  Yes

  No

  N/A

• Why is this and did you address the issue?

Preps

• Are they smiling?

  Yes

  No

  N/A

• Is driver side prep smiling and waving after they send the vehicle?

  Yes

  No

  N/A

• Are they prepping with a sense of urgency/intensity?

  Yes

  No

  N/A

• Are they rating the vehicles?

  Yes

  No

  N/A

• Are the prepping the vehicle per the prep checklist?

  Yes

  No

  N/A

• Are cars being sent bumper to bumper?

  Yes

  No

  N/A

• Is bug goo being applied generously to the front and back of every vehicle?

  Yes

  No

  N/A

• Are proper retracts being called out in a timely manner?

  Yes

  No

  N/A

• Are the preppers keeping the hose behind them?

  Yes

  No

  N/A

• Is every prep yelling "Thank you" when tipped?

  Yes

  No

  N/A

Sales Consultants

• Are they going to the SAL to greet returning members?

  Yes

  No

  N/A

• Are they staying in the booth ready for customers?

  Yes

  No

  N/A

• Are they greeting with "Hi, Welcome to Club Carwash"?

  Yes

  No

  N/A

• Are they friendly and professional with the customers?

  Yes

  No

  N/A

• Do they work with a sense of urgency and quickness?

  Yes

  No

  N/A

• Are they pitching to every customer/

  Yes

  No

  N/A

• Are they getting at least 2 "No's"?

  Yes

  No

  N/A

• Are they attempting to upsell?

  Yes

  No

  N/A

• Is every customer that does not sign up getting a towel. receipt, and a flyer?

  Yes

  No

  N/A

• Do they seem knowledgeable about the different wash packages?

  Yes

  No

  N/A

• Are they fully stocked on towels?

  Yes

  No

  N/A

• Do they have the proper amount of inventory?

  Yes

  No

  N/A

• How many open maintenance requests are in?

• How many open facilities requests are in?

• How many preps are on staff?

• How many SCs are on staff?

• How many members of management are on staff?