Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Operations
Store Appearance
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Is there visible MOD presence?<br>
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Is restaurant clean and well maintained;<br>sneeze guard, counters, bar tops, host stand, P.O.S.<br>
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Is the restaurant organized and fully stocked;<br>Grab n Go's, displays, stanchions, bar backs
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Are all lights, menu boards and T.V.'s on and working properly?
Speed Of Service
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Is target S.O.S. being met?
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Is there a sense of urgency ?
Guest Service
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Are the employees engaging guests, smiling and appear friendly/approachable?
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Are employees demonstrating professional body language ?
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Are employees thanking guests/ inviting them back?
Uniform and Grooming
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Are all employees in a neat and clean uniform?
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Are name tags and airport badges visible?
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All employees are in compliance with NO visible tattoos, piercings or hair ornamentation?
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Are all employees in compliance with NO cellphones, blue tooth, earphones or other personal electronic devices visible?
General
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Does the overall restaurant have "Curb Appeal"/ is it inviting