ATM Installation Snagging Report

• Site Number:

• Audit Title

• Store Name:

• Project Manager:

• Handover Date:

• Conducted on

  Date
• Location
  Address

ATM Details

• ATM housing type:

• LU Name / ATM ID:

• ATM model:

• ATM position from within room:

• Central Station number for alarms: 01992 644733

• Have alarms been set up correctly and signals confirmed with Central Station?

  Yes

  No

• Alarm Confirmation number from Central Station to verify correct signals have been set up:

• Person's name spoken to at Central Station:

• CABLE TIE HAS BEEN REMOVED FROM CENCON LOCK

Signed for G4S as meeting standards of safety and security - particularly lights, locking, door viewer, panic alarm, telephone as working.

• Is there any evidence of skimming devices on the ATM?

  Yes

  No

• Is there any evidence of tamper on the EPP?

  Yes

  No

• How many sets of keys have you received?

• How many sets of Alarm Fobs have you received?

• Is there any evidence of tamper on the PC core?

  Yes

  No

• Are the Lockpoint inner safe doors installed?

  Yes

  No

• Number of Lockpoint keys received:

• G4S Name and Position:

  Sign

• Note: is site is Express then G4S retain ALL sets of keys. If site is not Express then 3 sets of keys are to be distributed as follows:
  

• 1 set to be retained in Store Manager's safe I sealed pouch

• 1 set for G4S replenishment.

• 1 set for G4S response.

• Feedback or comments from G4S Representative:

Signed by Tesco Store Manager to confirm key received (if other than Cash Office housing or Express).

• How many sets of keys have you received for retention in Store safe in case of emergency?

• Store Manager or Representative - name and position:

  Sign

• Key pouch serial numbers (4 seal numbers are to be noted):

• Feedback or Comments from Store Manager or representative:

Signed by NCR on behalf of Tesco to confirm final survey carried out and detailed snagging report completed:

• Have all works been completed to required standards?

  Yes

  No

• If all works have not been completed, please identify all outstanding snags and owners on snagging sheet below.

• Have photos been taken of the installation, internal and external and customer view?

  Yes

  No

• NCR Signature (Name and Position):

  Sign

The ATM

• 1. Is the ATM fully functional and passed the dispenser test?

  Yes

  No

  N/A

• 2. Is the ATM in prime condition - no dents or scratches (particularly to public view) and all closures fit?

  Yes

  No

  N/A

• 3. Do all the keys of the ATM, including FDKs, operate correctly?

  Yes

  No

  N/A

• 4. Does the ATM issue receipts?

  Yes

  No

  N/A

• 5. Is the logo panel light operational & correct for ATM installed?

  Yes

  No

  N/A

• 6. Is the ATM installed at the correct height for DDA?<br>(5887=900mm) (P77TTW=903mm) (6625=885mm) (6626=902mm) to key 5.

  Yes

  No

  N/A

• 7. Has an anti-duress guard been fitted? (lockpoint safe)

  Yes

  No

  N/A

• 8. Is there evidence of tamper with the EPP?

  Yes

  No

  N/A

• 9. Is there evidence of any skimming devices?

  Yes

  No

  N/A

ATM Housing

• 10. Does the housing have its own entry door?

  Yes

  No

  N/A

• 11. Do all locks and latches operate correctly?

  Yes

  No

  N/A

• 12. Have clean cylinders been fitted where applicable?

  Yes

  No

  N/A

• 13. Does the outer door spec meet Design standards?

  Yes

  No

  N/A

• 14. Have ground anchors been fitted where applicable?

  Yes

  No

  N/A

• 15. Has the ATM room and floor (including lobby where applicable) been sealed?

  Yes

  No

  N/A

• 16. If more than one ATM in the room, is there a lobby between inner and outer doors?

  Yes

  No

  N/A

• 17. Does the room have capacity for additional ATM?

  Yes

  No

  N/A

• 18. Does the ATM have adequate ventilation?

  Yes

  No

  N/A

• 19. Is the ATM room alarmed?

  Yes

  No

  N/A

• 20. Have all alarm fobs been provided to G4S if required to activate / deactivate alarm?

  Yes

  No

  N/A

• 21. Is there a Panic Alarm button inside the room within reasonable reach of the ATMs?

  Yes

  No

  N/A

• 22. Is there a telephone handset and does it work? (Ensure the G4S representative tests it)

  Yes

  No

  N/A

• 23. Is there a spare power point installed for maintenance?

  Yes

  No

  N/A

• 24. Is the trunking for data and power cable containment properly installed and segregated?

  Yes

  No

  N/A

• 25. Is the ATM power hard wired to an un-switched fused spur?

  Yes

  No

  N/A

• 26. Can the safe door be opened and the cash dispenser extended fully with the ATM room door closed?

  Yes

  No

  N/A

• 27. Can the door of the ATM room be opened fully without catching shelves, checkouts or risking injury to Tesco staff or public?

  Yes

  No

  N/A

• 28. Is there sufficient lighting for servicing the ATM?

  Yes

  No

  N/A

• 29. Has a 2nd internal light been fitted within the Main part of the ATM room?

  Yes

  No

  N/A

• 30. Has a 2nd internal light been fitted within the Lobby (if applicable)?

  Yes

  No

  N/A

• 31. If the ATM housing is not incorporated within the store canopy, has a canopy been fitted to the ATM housing?

  Yes

  No

  N/A

External Door to the ATM room

• 32. Is there a deadlock fitted to the door?

  Yes

  No

  N/A

• 33. Is there a slam lock feature to the lock?

  Yes

  No

  N/A

• 34. Is there a spy hole fitted at an appropriate height? (Min 1350mm Max 1600mm, ideal 1550mm)

  Yes

  No

  N/A

• 35. Please record lock type and key serial numbers below. (Only complete where applicable. Please note serial number on key, not cylinder)

• ATM room door lock:

• Shroud lock (if applicable):

Internal Lobby Door (if applicable)

• 36. Is there a deadlock fitted to the door?

  Yes

  No

  N/A

• 37. Is there a slam lock feature to the lock?

  Yes

  No

  N/A

• 38. Is there a spy hole fitted at an appropriate height? (Min 1350mm Max 1600mm, ideal 1550mm)

  Yes

  No

  N/A

• 39. Is there an alarm keypad fitted within the airlock (if applicable)?

  Yes

  No

  N/A

• 40. Is there a Panic Alarm button fitted within the airlock (if applicable)?

  Yes

  No

  N/A

• 41. Please record lock type and key serial numbers below. (Only complete where applicable. Please note serial number on key, not cylinder)

• Internal ATM room door lock:

Room Fittings in General, Signage and Security

• 42. Is there an external light fitted for use by customers and for servicing?

  Yes

  No

  N/A

• 43. Is there sufficient external lighting for G4S to service and for customer ATM usage?

  Yes

  No

  N/A

• 44. Are colours and layout of all signage in compliance with Tesco Design Standards Group Specification?

  Yes

  No

  N/A

• 45. Is the internal and external paintwork / decor clean and matching surrounds as specified in DSG?

  Yes

  No

  N/A

• 46. Where required by design, are security bollards fitted of the correct size and spacing?

  Yes

  No

  N/A

• 47. Where required by design, has the customer safety zone been laid correctly?

  Yes

  No

  N/A

• 48. Does the focusing and position of the CCTV give a view of the keyboard or screen of the ATM such that personal information could be viewed?

  Yes

  No

  N/A

• 49. Is the ATM sited in a position where there is a possibility the keypad or screen can be easily viewed by passers-by: shoulder surfing?

  Yes

  No

  N/A

• 50. Has a Blue Security Box been installed?

  Yes

  No

  N/A

• 51. Location of Blue Security Box

The ATM

• Store Number:

• Store Name:

• Store Address:
  Address

• Date:

  Date

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

• Defect Identified

• Defect / snagging works required

• Contractor responsible for defect / snagged item

• Completion date for defect / snagged item

• Sign off of completed defect / snag

  Sign

Have photos been taken of the relevant areas including snagged items needing resolving?

• ATMs hard wired

  Yes

  No

• ATMs hard wired

  Media

• ATM positions in room

  Yes

  No

• ATM positions in room

  Media

• Alarm keypad

  Yes

  No

• Alarm keypad

  Media

• Limpet alarm position

  Yes

  No

• Limpet Alarm Position

  Media

• Dispenser Fully Racked Out

  Yes

  No

• Dispenser Fully Racked Out

  Media

• Housing Keys (type and amount) inc Fobs

  Yes

  No

• Housing Keys (type and amount) inc Fobs

  Media

• Router (if applicable)

  Yes

  No

  N/A

• Router

  Media

• Housing (all internal walls & ceiling)

  Yes

  No

• Housing (all internal walls & ceiling)

  Media

• 2 internal lights

  Yes

  No

• 2 internal lights

  Media

• Distribution Board

  Yes

  No

• Distribution Board

  Media

• Door (internal) furniture & alarm contacts

  Yes

  No

• Door (internal) furniture & alarm contacts

  Media

• ATM fascias inc bezel (close up)

  Yes

  No

• ATM fascias inc bezel (close up)

  Media

• Signage

  Yes

  No

• Signage

  Media

• External Light

  Yes

  No

• External Light

  Media

• CCTV area

  Yes

  No

• CCTV area

  Media

• Bollards

  Yes

  No

• Bollards

  Media

• Customer Safe Zone

  Yes

  No

• Customer Safe Zone

  Media

• Door (external) including locks

  Yes

  No

• Door (external) including locks

  Media

• Blue box

  Yes

  No

• Blue box

  Media

• Ground Anchor Position in Housing (Gunnebo pods)

  Yes

  No

• Ground Anchor Position in housing (Gunnebo pods)

  Media

• Distance shot showing ATM location within store

  Yes

  No

• Distance shot showing ATM location within store

  Media

• Comments - please use comments box to note any issues with sign off.

NOTE: ALL WORKS TO BE COMPLETED WITHIN 7 DAYS OF THE DATE ON THIS FORM