Header Page

  • Site Number:

  • Audit Title

  • Store Name:

  • Project Manager:

  • Handover Date:

  • Conducted on

  • Location

ATM Details

ATM Details

  • ATM housing type:

  • LU Name / ATM ID:

  • ATM model:

  • ATM position from within room:

  • Central Station number for alarms: 01992 644733

  • Have alarms been set up correctly and signals confirmed with Central Station?

  • Alarm Confirmation number from Central Station to verify correct signals have been set up:

  • Person's name spoken to at Central Station:

  • CABLE TIE HAS BEEN REMOVED FROM CENCON LOCK

Key and Sign Off Details

Signed for G4S as meeting standards of safety and security - particularly lights, locking, door viewer, panic alarm, telephone as working.

  • Is there any evidence of skimming devices on the ATM?

  • Is there any evidence of tamper on the EPP?

  • How many sets of keys have you received?

  • How many sets of Alarm Fobs have you received?

  • Is there any evidence of tamper on the PC core?

  • Are the Lockpoint inner safe doors installed?

  • Number of Lockpoint keys received:

  • G4S Name and Position:

  • Note: is site is Express then G4S retain ALL sets of keys. If site is not Express then 3 sets of keys are to be distributed as follows:

  • 1 set to be retained in Store Manager's safe I sealed pouch

  • 1 set for G4S replenishment.

  • 1 set for G4S response.

  • Feedback or comments from G4S Representative:

Signed by Tesco Store Manager to confirm key received (if other than Cash Office housing or Express).

  • How many sets of keys have you received for retention in Store safe in case of emergency?

  • Store Manager or Representative - name and position:

  • Key pouch serial numbers (4 seal numbers are to be noted):

  • Feedback or Comments from Store Manager or representative:

Signed by NCR on behalf of Tesco to confirm final survey carried out and detailed snagging report completed:

  • Have all works been completed to required standards?

  • If all works have not been completed, please identify all outstanding snags and owners on snagging sheet below.

  • Have photos been taken of the installation, internal and external and customer view?

  • NCR Signature (Name and Position):

Snag Report

The ATM

  • 1. Is the ATM fully functional and passed the dispenser test?

  • 2. Is the ATM in prime condition - no dents or scratches (particularly to public view) and all closures fit?

  • 3. Do all the keys of the ATM, including FDKs, operate correctly?

  • 4. Does the ATM issue receipts?

  • 5. Is the logo panel light operational & correct for ATM installed?

  • 6. Is the ATM installed at the correct height for DDA?<br>(5887=900mm) (P77TTW=903mm) (6625=885mm) (6626=902mm) to key 5.

  • 7. Has an anti-duress guard been fitted? (lockpoint safe)

  • 8. Is there evidence of tamper with the EPP?

  • 9. Is there evidence of any skimming devices?

ATM Housing

  • 10. Does the housing have its own entry door?

  • 11. Do all locks and latches operate correctly?

  • 12. Have clean cylinders been fitted where applicable?

  • 13. Does the outer door spec meet Design standards?

  • 14. Have ground anchors been fitted where applicable?

  • 15. Has the ATM room and floor (including lobby where applicable) been sealed?

  • 16. If more than one ATM in the room, is there a lobby between inner and outer doors?

  • 17. Does the room have capacity for additional ATM?

  • 18. Does the ATM have adequate ventilation?

  • 19. Is the ATM room alarmed?

  • 20. Have all alarm fobs been provided to G4S if required to activate / deactivate alarm?

  • 21. Is there a Panic Alarm button inside the room within reasonable reach of the ATMs?

  • 22. Is there a telephone handset and does it work? (Ensure the G4S representative tests it)

  • 23. Is there a spare power point installed for maintenance?

  • 24. Is the trunking for data and power cable containment properly installed and segregated?

  • 25. Is the ATM power hard wired to an un-switched fused spur?

  • 26. Can the safe door be opened and the cash dispenser extended fully with the ATM room door closed?

  • 27. Can the door of the ATM room be opened fully without catching shelves, checkouts or risking injury to Tesco staff or public?

  • 28. Is there sufficient lighting for servicing the ATM?

  • 29. Has a 2nd internal light been fitted within the Main part of the ATM room?

  • 30. Has a 2nd internal light been fitted within the Lobby (if applicable)?

  • 31. If the ATM housing is not incorporated within the store canopy, has a canopy been fitted to the ATM housing?

External Door to the ATM room

  • 32. Is there a deadlock fitted to the door?

  • 33. Is there a slam lock feature to the lock?

  • 34. Is there a spy hole fitted at an appropriate height? (Min 1350mm Max 1600mm, ideal 1550mm)

  • 35. Please record lock type and key serial numbers below. (Only complete where applicable. Please note serial number on key, not cylinder)

  • ATM room door lock:

  • Shroud lock (if applicable):

Internal Lobby Door (if applicable)

  • 36. Is there a deadlock fitted to the door?

  • 37. Is there a slam lock feature to the lock?

  • 38. Is there a spy hole fitted at an appropriate height? (Min 1350mm Max 1600mm, ideal 1550mm)

  • 39. Is there an alarm keypad fitted within the airlock (if applicable)?

  • 40. Is there a Panic Alarm button fitted within the airlock (if applicable)?

  • 41. Please record lock type and key serial numbers below. (Only complete where applicable. Please note serial number on key, not cylinder)

  • Internal ATM room door lock:

Room Fittings in General, Signage and Security

  • 42. Is there an external light fitted for use by customers and for servicing?

  • 43. Is there sufficient external lighting for G4S to service and for customer ATM usage?

  • 44. Are colours and layout of all signage in compliance with Tesco Design Standards Group Specification?

  • 45. Is the internal and external paintwork / decor clean and matching surrounds as specified in DSG?

  • 46. Where required by design, are security bollards fitted of the correct size and spacing?

  • 47. Where required by design, has the customer safety zone been laid correctly?

  • 48. Does the focusing and position of the CCTV give a view of the keyboard or screen of the ATM such that personal information could be viewed?

  • 49. Is the ATM sited in a position where there is a possibility the keypad or screen can be easily viewed by passers-by: shoulder surfing?

  • 50. Has a Blue Security Box been installed?

  • 51. Location of Blue Security Box

The ATM

Snag Sheet

  • Store Number:

  • Store Name:

  • Store Address:
  • Date:

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

  • Defect Identified

  • Defect / snagging works required

  • Contractor responsible for defect / snagged item

  • Completion date for defect / snagged item

  • Sign off of completed defect / snag

Have photos been taken of the relevant areas including snagged items needing resolving?

  • ATMs hard wired

  • ATMs hard wired

  • ATM positions in room

  • ATM positions in room

  • Alarm keypad

  • Alarm keypad

  • Limpet alarm position

  • Limpet Alarm Position

  • Dispenser Fully Racked Out

  • Dispenser Fully Racked Out

  • Housing Keys (type and amount) inc Fobs

  • Housing Keys (type and amount) inc Fobs

  • Router (if applicable)

  • Router

  • Housing (all internal walls & ceiling)

  • Housing (all internal walls & ceiling)

  • 2 internal lights

  • 2 internal lights

  • Distribution Board

  • Distribution Board

  • Door (internal) furniture & alarm contacts

  • Door (internal) furniture & alarm contacts

  • ATM fascias inc bezel (close up)

  • ATM fascias inc bezel (close up)

  • Signage

  • Signage

  • External Light

  • External Light

  • CCTV area

  • CCTV area

  • Bollards

  • Bollards

  • Customer Safe Zone

  • Customer Safe Zone

  • Door (external) including locks

  • Door (external) including locks

  • Blue box

  • Blue box

  • Ground Anchor Position in Housing (Gunnebo pods)

  • Ground Anchor Position in housing (Gunnebo pods)

  • Distance shot showing ATM location within store

  • Distance shot showing ATM location within store

  • Comments - please use comments box to note any issues with sign off.

NOTE: ALL WORKS TO BE COMPLETED WITHIN 7 DAYS OF THE DATE ON THIS FORM

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