Information

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Cash Handling

  • Do Till drawers balance to current expected?

  • The correct procedure is

  • Till Variance + / -

  • Does the safe float balance?

  • The correct procedure is

  • Safe Variance

  • Are banking monies sealed and secured as per company instruction?

  • The correct procedure is (Reference the Store Procedure Manual Section?)

  • Is the safe locked except for access?

  • The Correct Procedure is

  • Is the cash office locked as appropriate?

  • The correct procedure is

  • Are cash lifts actioned as per company procedure?

  • The correct procedure is

  • Does the cash lift / banking declarations match cash value picked up?

  • The correct procedure is

  • Is the banking control sheet completed as per company procedure?

  • The correct procedure is

  • Does the paying in slip value correspond to the value banked through the till?

  • The correct procedure is

  • Are the paying in slips completed as per company procedure?

  • The correct procedure is

  • Are Daily Safe Checks completed?

  • Are all monies secured in the till drawers or safe?

  • The correct procedure is

  • Are the Barclays collection / G4S change delivery procedures being followed as per company procedure?

  • The correct procedure is

  • Are G4S collection receipts attached to the relevant banking control sheet?

  • The correct procedure is

Card Handling

  • Has 'PIN VERIFIED' and the value been circled on all Sales PDQ slips?

  • Refer to Store Procedure Manual Section xxx Page xxx

  • Has the value been circled on all Refund PDQ slips?

  • Refer to Store Procedure Manual Section xxx Page xxx

  • Does the Z read total match the value declared through the till?

  • Refer to Store Procedure Manual Section xxx Page xxx

Store Twenty One Vouchers

  • Are vouchers secured in the till drawers or safe?

  • Refer to Store Procedure Manual Section xxx Page xxx

  • Are vouchers sold logged on each voucher till reconciliation sheet on a daily basis?

  • Refer to Store Procedure Manual Section xxx Page xxx

  • Has the redemption section of redeemed vouchers been completed correctly?

  • Refer to Store Procedure Manual Section xxx Page xxx

  • Are the vouchers attached to the final Till Declarations?

  • Refer to Store Procedure Manual Section xxx Page xxx

  • Do the vouchers match the figure declared on the final end of day till declarations?

  • Refer to Store Procedure Manual Section xxx Page xxx

  • Are vouchers checked daily on the safe check sheet?

'Other Vouchers' (Love 2 Shop & Say Shopping pass)

  • Do current vouchers in the safe match the figure declared on the final till declarations?

  • Refer to Store Procedure Manual Section xxx Page xxx

  • Are vouchers being stored in the safe?

  • Refer to Store Procedure Manual Section xxx Page xxx

  • Have the vouchers been returned to finance on a weekly basis?

  • Refer to Store Procedure Manual Section xxx Page xxx

  • Have vouchers been redeemed correctly?

  • Refer to Store Procedure Manual Section xxx Page xxx

Refunds

  • Are all current authorised refunders listed on the 'Authorised Refunders' sheet?

  • The correct procedure is

  • Are only authorised refunders processing refunds?<br>

  • The correct procedure is

  • Have original sale details been captured on the till for each refund?<br>

  • The correct procedure is

  • Refund values given match value paid by the customer?<br>

  • The correct procedure is

  • Have the refund slips been completed fully by the customer and signed by the refunder?<br>

  • The correct procedure is

  • Have Store Twenty One Vouchers been issued as per company instruction?<br>

  • The correct procedure is

  • All refund paperwork present?<br>

  • Post-voids actioned as per co. instruction?<br>

  • Refunds / Post Voids reconciled to Weekly Tender Report?<br>

  • No Sales processed as per co. instruction?<br>

Security

  • Are the tills being logged of after each session?

  • The correct procedure is

  • Are the doors leading off the sales floor closed / secured?

  • The correct procedure is

  • Are the store keys secured, as per company instruction

  • The correct procedure is

  • Are the safe key(s) secured as per company instruction?

  • The correct procedure is

  • Visitor ID Requested?

  • The correct procedure is

  • Emergency till drawer keys secured as per company instruction?

  • The correct procedure is

  • Are external doors secured appropriately

  • The correct procedure is

  • Signing In/Out and Bag checks completed as per co. instruction?<br>

  • The correct procedure is

  • Colleagues' personal belongings are stored as per co. instruction?<br>

  • refer

Stock

  • Deliveries checked & discrepancies reported as per co. instruction?<br>

  • Destroyed Stock write-offs completed as per co. instruction?<br>

  • Stock awaiting RM instruction for disposal separated and stored securely?<br>

  • Has all stock been tagged as per company procedure?

  • Is the cash office clear of all stock?<br>

  • Store Manager signature

  • Loss Prevention Officer

  • Regional / Area Manager sign off

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