Information
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Cash Handling
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Do Till drawers balance to current expected?
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The correct procedure is
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Till Variance + / -
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Does the safe float balance?
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The correct procedure is
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Safe Variance
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Are banking monies sealed and secured as per company instruction?
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The correct procedure is (Reference the Store Procedure Manual Section?)
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Is the safe locked except for access?
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The Correct Procedure is
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Is the cash office locked as appropriate?
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The correct procedure is
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Are cash lifts actioned as per company procedure?
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The correct procedure is
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Does the cash lift / banking declarations match cash value picked up?
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The correct procedure is
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Is the banking control sheet completed as per company procedure?
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The correct procedure is
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Does the paying in slip value correspond to the value banked through the till?
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The correct procedure is
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Are the paying in slips completed as per company procedure?
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The correct procedure is
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Are Daily Safe Checks completed?
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Are all monies secured in the till drawers or safe?
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The correct procedure is
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Are the Barclays collection / G4S change delivery procedures being followed as per company procedure?
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The correct procedure is
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Are G4S collection receipts attached to the relevant banking control sheet?
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The correct procedure is
Card Handling
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Has 'PIN VERIFIED' and the value been circled on all Sales PDQ slips?
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Refer to Store Procedure Manual Section xxx Page xxx
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Has the value been circled on all Refund PDQ slips?
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Refer to Store Procedure Manual Section xxx Page xxx
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Does the Z read total match the value declared through the till?
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Refer to Store Procedure Manual Section xxx Page xxx
Store Twenty One Vouchers
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Are vouchers secured in the till drawers or safe?
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Refer to Store Procedure Manual Section xxx Page xxx
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Are vouchers sold logged on each voucher till reconciliation sheet on a daily basis?
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Refer to Store Procedure Manual Section xxx Page xxx
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Has the redemption section of redeemed vouchers been completed correctly?
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Refer to Store Procedure Manual Section xxx Page xxx
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Are the vouchers attached to the final Till Declarations?
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Refer to Store Procedure Manual Section xxx Page xxx
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Do the vouchers match the figure declared on the final end of day till declarations?
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Refer to Store Procedure Manual Section xxx Page xxx
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Are vouchers checked daily on the safe check sheet?
'Other Vouchers' (Love 2 Shop & Say Shopping pass)
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Do current vouchers in the safe match the figure declared on the final till declarations?
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Refer to Store Procedure Manual Section xxx Page xxx
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Are vouchers being stored in the safe?
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Refer to Store Procedure Manual Section xxx Page xxx
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Have the vouchers been returned to finance on a weekly basis?
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Refer to Store Procedure Manual Section xxx Page xxx
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Have vouchers been redeemed correctly?
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Refer to Store Procedure Manual Section xxx Page xxx
Refunds
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Are all current authorised refunders listed on the 'Authorised Refunders' sheet?
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The correct procedure is
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Are only authorised refunders processing refunds?<br>
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The correct procedure is
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Have original sale details been captured on the till for each refund?<br>
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The correct procedure is
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Refund values given match value paid by the customer?<br>
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The correct procedure is
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Have the refund slips been completed fully by the customer and signed by the refunder?<br>
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The correct procedure is
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Have Store Twenty One Vouchers been issued as per company instruction?<br>
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The correct procedure is
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All refund paperwork present?<br>
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Post-voids actioned as per co. instruction?<br>
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Refunds / Post Voids reconciled to Weekly Tender Report?<br>
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No Sales processed as per co. instruction?<br>
Security
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Are the tills being logged of after each session?
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The correct procedure is
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Are the doors leading off the sales floor closed / secured?
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The correct procedure is
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Are the store keys secured, as per company instruction
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The correct procedure is
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Are the safe key(s) secured as per company instruction?
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The correct procedure is
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Visitor ID Requested?
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The correct procedure is
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Emergency till drawer keys secured as per company instruction?
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The correct procedure is
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Are external doors secured appropriately
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The correct procedure is
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Signing In/Out and Bag checks completed as per co. instruction?<br>
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The correct procedure is
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Colleagues' personal belongings are stored as per co. instruction?<br>
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refer
Stock
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Deliveries checked & discrepancies reported as per co. instruction?<br>
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Destroyed Stock write-offs completed as per co. instruction?<br>
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Stock awaiting RM instruction for disposal separated and stored securely?<br>
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Has all stock been tagged as per company procedure?
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Is the cash office clear of all stock?<br>
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Store Manager signature
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Loss Prevention Officer
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Regional / Area Manager sign off