Banyan Bar & Drinks Audit 2024

• Site conducted

  Select

• Conducted on

  Date

• Audited by

• New cocktail specs laminated

  Yes

  No

  N/A

• Prep Item specs laminated

  Yes

  No

  N/A

• Batch specs laminated

  Yes

  No

  N/A

• Perfect station photo's - All stations & dispense bars

  Yes

  No

  N/A

• Back bar layouts - Printed and laminated

  Yes

  No

  N/A

• Glassware layouts - Printed and laminated

  Yes

  No

  N/A

• Has the bar got clean looking drinks menus on the bar top ?

  Yes

  No

  N/A

• Are the bar fridges stocked up with new products?

  Yes

  No

  N/A

• Is the back bar fully stocked?

  Yes

  No

  N/A

• Are the bar mats clean and presentable?

  Yes

  No

  N/A

• Are julip tins filled with large and small straws?

  Yes

  No

  N/A

• Are there enough Coupe glasses?

  Yes

  No

  N/A

• Are there enough Rococo glasses?

  Yes

  No

  N/A

• Are there enough Crystal Old Fashioned glasses?

  Yes

  No

  N/A

• Are there enough Timeless glasses ?

  Yes

  No

  N/A

• Are there enough champagne flutes ?

  Yes

  No

  N/A

• Are there enough short highball glasses ?

  Yes

  No

  N/A

• Are there enough shot glasses?

  Yes

  No

  N/A

• Are there enough Slane glasses for Irish Coffee?

  Yes

  No

  N/A

• Porcelain Cup

  Yes

  No

  N/A

• Margarita Board

  Yes

  No

  N/A

• St Germain Glasses

  Yes

  No

  N/A

• Are all glasses clean and renovated?

  Yes

  No

  N/A

• Does site have a Florance Flask

  Yes

  No

  N/A

• What happened to it?

• Does site have a Two-In-One Decanter

  Yes

  No

  N/A

• What happened to it?

• Does site have a Tea Pot Sharer

  Yes

  No

  N/A

• What happened to it?

• Are the correct colour codes being followed?

  Select Yes No N/A

  • Yes
  • No
  • N/A

• Which Items are incorecctly colour coded?

Syrups & Purées - Correctly Colour Coded

• Gomme - White/White/White

  Yes

  No

  N/A

• Demerara Gomme - Brown/White/Brown

  Yes

  No

  N/A

• Coconut, Kaffir Lime & Lemongrass - Green/Yellow/White

  Yes

  No

  N/A

• Green Tea Syrup - Green/Black/Green

  Yes

  No

  N/A

• Cold Brew - Black/Black/Brown

  Yes

  No

  N/A

• Berry Jam Syrup - Red/White/Black

  Yes

  No

  N/A

• Lemoncurd Syrup - Yellow/White/Yellow

  Yes

  No

  N/A

• Chocolate Dusting Powder - Brown/Brown

  Yes

  No

  N/A

• Biscuit Dusting Powder - Yellow/White

  Yes

  No

  N/A

• Quality of colour taping

  Good

  Fair

  Poor

  N/A

• Are squeezy bottles that are guest facing free from food labels?

  Yes

  No

  N/A

• Evidence of day dots being used and on base of squeezy bottles

  Yes

  No

  N/A

• Have Giffard bottles had old labels removed?

  Yes

  No

  N/A

• Are Jerry Cans Correctly labelled?

  Yes

  No

  N/A

Dehydrated Fruit

• Pineapple

  Yes

  No

  N/A

• Pears

  Yes

  No

  N/A

• Quality of dehydrated fruit

  Good

  Fair

  Poor

  N/A

Extras

• Peychards Pipette

  Yes

  No

  N/A

• Blow Torch

  Yes

  No

  N/A

• Wood Chips

  Yes

  No

  N/A

• Working scales?

  Yes

  No

  N/A

• Condition of scales

• Cocktail Smoker

  Yes

  No

  N/A

• Condition Of Smoker

  Good

  Fair

  Poor

  N/A

• Twinnings Green Tea Bags

  Yes

  No

  N/A

• Sparklers

  Yes

  No

  N/A

• Glass Rimmer

  Yes

  No

  N/A

• Crstalised Ginger

  Yes

  No

  N/A

• Skewers

  Yes

  No

  N/A

• Maldon Salt(Not table Salt)

  Yes

  No

  N/A

Fresh Fruit

• Lemons

  Yes

  No

  N/A

• Limes

  Yes

  No

  N/A

• Oranges

  Yes

  No

  N/A

• Mint

  Yes

  No

  N/A

• Cucumber

  Yes

  No

  N/A

Drink #1

• Which drink did you order?

• Photo of drink

  Media

• Is the drink garnished correctly, tastes good and delivered in adequate time?

• Please make comments about the drink you ordered

Drink #2

• Which drink did you order?

• Photo of drink

  Media

• Is the drink garnished correctly, tastes good and delivered in adequate time?

• Please make comments about the drink you ordered

Drink #3

• Which drink did you order?

• Photo of drink

  Media

• Is the drink garnished correctly, tastes good and delivered in adequate time?

• Please make comments about the drink you ordered

Drink #4

• Which drink did you order?

• Photo of drink

  Media

• Is the drink garnished correctly, tastes good and delivered in adequate time?

• Please make comments about the drink you ordered

• How confident are you that the team can execute the new drinks menu?

• Were the team able to recommend drinks from the new menu ?

• On average how long did it take to get your drinks ?

• Were team engaging with guests ordering drinks at the bar

• Were the team following cocktail making procedures and steps

  Good

  Fair

  Poor

  N/A

• Are cheat sheets laminated and available?

  Yes

  No

  N/A

• Are there BoH displays for new menu items?

  Yes

  No

  N/A

• Are BoH displays eye apealing and informative?

  Yes

  No

  N/A

• This section of the audit should be conducted to evaluate the table service. Follow these steps:
  
  Starter, Main, and Cocktail:
  Order a starter and a main course from the menu.
  Ask the server for a cocktail recommendation and order it.
  
  After-Dinner Drinks:
  After finishing your main course, inquire about the available after-dinner drinks.
  Choose an after-dinner drink and observe if the server follows the correct service procedure.

• Team Member In Correct Brand Uniform?

  Yes

  No

  N/A

• Was the table clean and correctly set when you were seated?

  Yes

  No

  N/A

• Correct amount of menus on tables

  Yes

  No

  N/A

• Does the team member understand the purpose and correct positioning of the menu?

  Yes

  No

  N/A

Service Criteria

• Were you asked if you were ready to order and informed of any 86s or 85s before ordering (if appropriate)?

  Yes

  No

  N/A

• Was your drink order taken at an appropriate time and repeated back to you in full?

  Spot On

  Too Early

  Too Late

• Was the team member able to demonstrate good knowledge of the drinks menu and offer appropriate recommendations?

  Great

  Good

  Average

  Poor

• If you asked an allergen question was the correct allergen procedure followed in full?

  Yes

  No

  N/A

• Was your food order taken at an appropriate time?

  Spot On

  Too Early

  Too Late

• Was the team member able to demonstrate good knowledge of the food menu and offer appropriate recommendations?

  Great

  Good

  Average

  Poor

• Was your food order taken on a handheld?

  Yes

  No

  N/A

• Was your food order repeated back to you in full?

  Yes

  No

  N/A

Food - Starter

• Which Starter did you order

• Photo of starter

  Media

• Did your starter arrive within 10 minutes of being ordered? If ticket time was not met but table was touched by the MOD select 'YES'.

  Yes

  No

  N/A

• Did you receive a check-back on your starter within an appropriate time frame?

  Spot On

  Too Early

  Too Late

• Was your starter made to the correct food spec?

  Great

  Good

  Average

  Poor

• Was your starter cleared within appropriate time frame?

  Spot On

  Too Early

  Too Late

Food - Mains

• Did you receive appropriate pre-lay (cutlery, side plates etc) for your main course?

  Yes

  No

  N/A

• Did your main course arrive within 10 minutes of your starter being cleared (15 min without starters)? If ticket time was not met but table was touched by the MOD select 'YES'.

  Yes

  No

  N/A

• Which main meal did you order?

• Were you offered any upsell Items?

  Yes

  No

  N/A

• Photo of main

  Media

• Were you offered condiments with your main meal?

  Yes

  No

  N/A

• Did you receive a check-back on your main within an appropriate time frame?

  Spot On

  Too Early

  Too Late

• Was your main made to the correct food spec?

  Great

  Good

  Average

  Poor

• Was your main cleared within appropriate time frame?

  Spot On

  Too Early

  Too Late

Drinks - After Dinner Deluxe

• Order either a Pistachio Affogato or Smoked Old Fashioned

• Could the team member confidently tell you which two drinks After-Dinner drinks are on the menu?

  Yes

  No

  N/A

• Which drink did you order?

• Were the correct service procedures followed for the selected drink?(Affogato - Explained how to pour and Coffee first, SMO - Topper removed)

  Yes

  No

  N/A

• Photo Of Drink

  Yes

  No

  N/A

• Did your drink arrive within 5 minutes of ordering?

  Yes

  No

  N/A

Comments

• please be detailed. Feedback to both trainee and trainer once the test is complete.

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