Barry Plant OFI Checklist

• Property Address
  Address

• Inspection Date and Time

  Date

• Agent Name

• Barry Plant Office

• Prepared by

Signage

• Did the agent have an A-Frame sign out the front of the property?

  Yes

  No

• Is the material compliant with our current brand style?

  Yes

  No

• Did the agent have a Barry Plant Flag on display?

  Yes

  No

• Is the material compliant with our current brand style?

  Yes

  No

• Did the agent have the red carpet on display?

  Yes

  No

• Is the material compliant with our current brand style?

  Yes

  No

• Was the Request for Photo ID on display?

  Yes

  No

Agent Behaviour

• Was the agent on time?

  Yes

  No

• What details did the agent record upon your arrival?

  Select Name Phone Number Email Address Suburb

  • Name
  • Phone Number
  • Email
  • Address
  • Suburb

• Did the agent request photo ID upon arrival?

  Yes

  No

• Was the agent in full corporate uniform?

  Full Uniform

  Corporate Colours

  No

• Did the agent wear a Barry Plant name badge?

  Yes

  No

• Was the Privacy Act on display?

  Yes

  No

• Was a rental appraisal form available?

  Yes

  No

• Was the agent approachable, knowledgable and friendly?

  Yes

  No

• Did the agent thank you for coming and advising they would be in touch?

  Yes

  No

Documentation on Display

• Were the agents business cards available?

  Yes

  No

• Was the Property Brochure available?

  Yes

  No

• Did the agent display their Agent profile?

  Yes

  No

• Were the documents of reasonable quality (colour, professional)?

  Yes

  No

• Is the material compliant with our current brand style?

  Yes

  No

• Did the agent acknowledge or refer to the Consumer Affairs documentation

  Yes

  No

Overall Inspection

• Based on the inspection, if you were about to sell your property, how likely would you be to list your property with the agent?

  Very Likely

  Likely

  Maybe

  Unlikely

  Very Unlikely

• Why did you give this score?

Post Inspection Communication

• Did the agent contact you prior to the COB on Monday?

  Yes

  No

• What day of the week did the agent contact you?

  Saturday

  Sunday

  Monday

• How did they contact you?

  Phone Call

  Text

  Email

• Did the agent ascertain your interest in the property and asked for your price feedback?

  Yes

  No

• Did they ask about the need to sell before buying?

  Yes

  No

• Did they offer a market appraisal on your property

  Yes

  No

  Not Selling

• Did they ask if finance has been approved?

  Yes

  No

• Did they offer the services of Barry Plant Financial Services or another broker?

  Yes

  No

• Did they ask if you would like to receive emails on new property alerts/newsletters

  Yes

  No

• Additional Comments