Information
-
Audit Reference No.
-
Audit Title
-
Company / Area
-
Location
-
Date of Audit
-
Auditor(s)
-
Report Distribution
-
Audit Objectives & Scope:
-
Summary
-
Audit Scope / Standard
- easa
- ISO
- jig
Flight Operations Management
-
1.1 How often are the Flight operations management meetings held? Who attends?
-
1.2 Are minutes recorded?
-
1.3 Do minutes clearly record main action points and timescales?
-
1.4 What system is in place to maintain sufficient oversight of Flight Operations? How is this maintained?
-
1.5 When problems are highlighted within Flight Operations is there a formal process for root cause analysis & corrective / preventative actions to take place? Please provide example?
-
1.6 How do you ensure that Operations Manuals remain current and updated? what is the most recent version?
-
1.7 Who is responsible for this task?
-
1.8 Describe the control process for the on-board library?
-
1.9 what policy is in place regarding crew rest for management pilots who perform supervisory or office work?
-
1.10 How is this monitored to ensure compliance with Flight Time Limitations?
-
1.11 Who is responsible for the Airfield Approval Process?
-
1.12 Where is this documented? what are the key components of this process?
-
Additional Comments
Navigation & Performance
-
2.1 What or where is the main source of obstacle data?
-
2.2 How do you ensure that the data is held current?
-
2.3 How is the performance data in the flight deck manuals kept updated? Demonstrate the system?
-
2.4 What training is provided to crew in respect of performance data?
-
2.5 Who is responsible for the training for flight crew?
-
2.6 Please can you describe the critical fuel calculation and method of determination? Is this documented in the Operations Manual?
-
2.7 How are en-route diversion / alternate airports for routes assessed? what is the criteria?
-
Additional Comments
Flight Time Limitations
-
3.1 Are the details of the flight duty time and rest periods of each flight crew member stated in the company operations manuals?
-
3.2 Are the maximum flight crew hours adhered to? <br><br>-------------in any 365 consecutive days<br><br>------------in any 28 consecutive days<br><br>------------in any 14 consecutive days<br><br>------------in any 7 consecutive days
-
3.4 How does the Airline ensure that flight duty times are not exceeded?
-
3.5 What is the maximum allowable that a flight duty can be extended due to unforeseen operational circumstances?
-
3.6 What actions take place when this happens?
-
3.7 What requirements are in place for a rest period following a flight duty period?
-
3.8 What processes are in place for fatigue reporting? Are statistics available and measured to identify certain trends?
-
Additional Comments:
Training Licences & Qualification
-
4.1 What process is in place to monitor and ensure that flight crew licences and medicals are valid prior to an operating duty? Sample review of pilot licences and medical certificates<br><br>Captain<br><br>First Officers:
-
4.2 Who is the nominated person responsible for flight crew and cabin crew training programmes in the Airline?
-
4.3 Demonstrate the system for tracking training and qualifications?
-
Sample Training records Captain: First officer: Cabin crew:
-
Additional Comments:
Minimum Equipment List (MEL)
-
5.1 When away from a maintenance base, what is the procedure for the crew to follow if they experience a defect that is covered by the MEL?
-
5.2 Please demonstrate that the MEL is up to date with the MMEL?
-
5.3 How are updates to the MMEL incorporated? How is it ensured that none are missed?
-
5.4 Is the failure of equipment required for special operations (ETOPS) addressed in the MEL?
-
5.5 Is the failure of equipment required for RVSM addressed in the MEL?
-
5.6 How are any MEL items controlled / managed?
-
Additional Comments:
Flight Safety
-
6.1 How is the flight safety programme documented in the company manuals?
-
6.2 Who are the key personnel involved in the Flight Safety Programme?
-
6.3 What are the reporting lines for the person responsible for the programme?
-
6.4 Please describe the background and experience of the person responsible for the programme?
-
Describe the flight safety reporting system in terms of :
Key Processes?
Documentation? -
6.5 What is the criteria used for the imitation of flight safety investigations / assessments?
-
6.6 How is feedback on the flight safety programme obtained and processed?
-
6.7 How is flight safety information provided to flight crews?
-
6.8 Describe your flight data analysis programme?
-
6.9 Please provide evidence / example of how a negative Trent has been identified and has been addressed through a procedural change?
-
Additional Comments
Safety Management System (SMS)
-
7.1 Please provide an overview of the Airline SMS and Safety Culture?
-
7.2 Please provide a copy of the SMS Manual? Last Review?
-
7.3 What are documented as the guiding principles & safety objectives within the SMS?
-
7.4 Are regular SMS review meetings held with the Accountable Manager and Postholders? Please provide evidence of last Safety Review Board Meeting?
-
7.5 What process is in place for hazard identification and risk assessment. is a risk matrix used used to determine the level of risk?
-
Additional Comments:
Aviation Security
-
8.1 How and where is Aviation Security and Responsibilities documented within the Company manuals?
-
8.2 Who are the key personnel involved in the Airline Aviation Programme and what is their reporting lines?
-
8.3 Describe the background and experience of the person responsible for the programme?
-
8.4 What measures are taken to ensure the ongoing security of the aircraft in operation at an overnight stop over location?
-
Additional Comments:
Incident Management & Emergency Response
-
9.1 Has an incident reporting system been developed and <br>Who is responsible for its management?
-
How are incidents / accidents:
A) Reported:
B) Investigated
C) Tracked:
D) Corrected: -
9.2 Does the incident reporting system have a means to provide information feedback to employees? If so, by what means?
-
9.3 Has an Emergency Response Plan been developed and who is responsible for its management?
-
9.4 Where is the plan documented and what are the key features?
-
9.5 At what frequency are Emergency Exercises completed? when was the last one carried out?
-
9.6 What were the main de- briefing points from the last exercise?
-
Additional Comments:
Quality Assurance & Compliance
-
10.1 Please provide an overview of the Quality Assurance & Compliance Programme?
-
10.2 Who is the person responsible for Quality Assurance and Compliance? <br>Do they have direct access to the Accountable Manager please provide the Org Structure chart?
-
10.3 Is there a Audit Schedule Available for operational and maintenance areas of the Airline?
-
10.4 Are audits conducted on schedule and cover both internal and external providers of services including Ground handling providers and training providers (simulator operators).
-
10.5 Is there a system in place that ensures that audit findings are tracked to ensure that root cause analysis, corrective and preventive actions have been completed?
-
10.6 At what frequency are Quality System meetings held with the Accountable Manager and Postholders? when was the last meeting carried out?
-
10.7 What were the major items and action points that were discussed at the last review meeting?
