BECK Incident Management Plan - Loss of Water to the Kitchen

• Site conducted

  Select

• Incident Severity Level - LOW

• Consequences of Incident - Kitchen unable to fully function.

• Area of Building Affected - Kitchen and Restaurant

• What is affected?
  Revenue, Property, Health and Quality of visit.

• Who is affected?
  Staff, Customer, Contractors and Touring Companies.

• Relevant Contacts
  Planned Preventative Maintenance
  Thames Water

• Date

  Date

• • Bronze to contact Thames Water and begin completing check sheet 1.
  • Report the fault finding to Silver.

Initial Fault Finding

• Initial issues?

Check Sheet 1

• What time did the kitchen loose water?

  Date

• Can you see any water leakage in the building?

  Yes

  No

  N/A

• Is there water coming out of the marked drinking taps?

  Yes

  No

  N/A

• Does it look like there is enough water pressure, is it running like normal?

  Yes

  No

  N/A

• Is the main tank in the plant room filling up?

  Yes

  No

  N/A

• Is there water coming out of the general taps?

  Yes

  No

  N/A

• Does the water look cloudy and then goes clear? There could be air in the water supply.

  Yes

  No

  N/A

• What water supply has the kitchen lost?

  Select Mains Drinking N/A

  • Mains
  • Drinking
  • N/A

• What time were Thames Water first contacted?

  Date

• What information was given by Thames Water?

• What is the estimated time of restoring the water supply?

• • If the water supply is not restored then the restaurant needs to be closed to the public.
  • Bronze to contact Thames Water to see if there is any update.
  • Silver to contact Gold to inform them that the water is going to be off and for how many hours.
  • Once the water has been restored complete Check Sheet 2.

Check Sheet 2

• Perform a full water flush of the system following the Beck check sheet to get rid of the air pockets that will be in the pipes.

• Is the water running clean and clear from all of the drinking water taps?

  Yes

  No

  N/A

• Are all water supplies in the kitchen working?

  Yes

  No

  N/A

• If there are NO answers from the above what are the details?

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• Signature

  Sign

• Date and Time

  Date