Information

  • Restaurant #

  • Conducted on

  • Above Restaurant Leader

  • MOD

Restaurant Visit - Bites with Gravy

POP & Cashier Knowledge

  • 8pc Meal for $15.99 and 6 Bites combo for $3.99 window decals posted. Sustain pot pie.

  • Bites combo DT & FC LTO panels are posted and priced at $3.99 and $5.99.

  • 8 pc. Meal w/ 10 Bites DT & FC LTO panels posted. Add 12 cookies for $4.99.

  • Bites DT topper is posted and priced at $3.99 and $5.99.

  • Tripod Banner: Bites with sauce, Pot Pie, and Chicken Little posted.

  • Register wrap & DT speaker box lug-on. 6pc = $3.99 & 10 pc = $4.99. Bites pole sign posted.

  • Readerboard: 6 pc Bites combo $3.99; 8 pc. Meal only $15.99.

  • Sustain all cookie POP (display box, FC mat, door decal, buttons, and DT post sign).

  • Dialogue card posted at each register and TMs are executing.

  • TMs suggesting Bites combo for lunch and 8 pc. Meal w/10 Bites for dinner.

  • All cashiers can describe promotions.

  • All TMs signed off on communication log verifying training complete.

  • All ACMA POP discarded

  • $19.99 Window Decal and all Kids meal POP stored for future use.

Packaging & Holding

  • Bites on-hand match projections and within hold time.

  • Bites have correct color and only serving big pieces. Small pieces restaged.

  • Gravy portioning job aid posted on pack line and/or prep area.

  • 1.5 oz ladle in use and 3 oz of gravy prepped in small sides cup.

  • Tabs on lid and container base are slightly offset and gravy within hold time.

  • Portioned gravy cups are held in a place to be easily identified and only stacked 2 high in cabinet.

  • Each order of 6 or 10 Bites get 1 gravy container. Bagging: clamshell first then gravy container.

  • Buffalo sauce available. If customer requests dipping sauce: 6pc = 1 sauce & 10pc = 2 sauce.

  • Observe TM making gravy. Correct procedures executed.

Bites Thawing and Cooking

  • Bites thaw projections posted and bites thawing match projections

  • Bites have thaw time of 48 hours and discard of 48 hours

  • Cook breading up to 2 lbs. max with no dip water and roll basket buried in flour

  • Cook cooking up to 4 lbs. max and seperating at 2 min mark

Big 5

  • Projections / Colored time tags

  • Shift Planner / Floor Management

  • Oil management & tracker

  • Chicken Mastery

  • Cleaning Process

NOTES

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