Title Page
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UPRN
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Conducted on
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Prepared by
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Installer
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Customer Name
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Address 1
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Address 2
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Town
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Postcode
Customer Questions
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Did the Team show their ID Cards?
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Did the operative conduct a pre-installation walkthrough prior to commencing work?
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Did the operative explain about the noise levels before work started?
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Was there suitable floor covering used to offer protection?
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Were all walkways and access points kept clear of obstruction throughout the property?
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Were all work areas kept tidy during and on completion of the install?
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Were the team polite and professional throughout the Install?
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Any other issues?
Boiler Install Quality
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Is there cross-bonding (earth) present at the gas meter?
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Has the boiler been installed in a suitable location?
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Is the boiler accessible for servicing and maintenance?
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Is there an electrical isolator (fused switched spur, or plug) installed adjacent to the boiler?
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Has the flue penetration been made good?
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Is the flue terminal 2m or less from ground level?
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Has a terminal guard (cage) been fitted?
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Is the condensate terminated correctly (drain, soakaway or existing waste pipe)?
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Is any of the condensate pipework external?
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Is it insulated for it's entirety (external route only)?
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Is the electrical supply to the boiler clipped where necessary?
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Are all penetrations made good?
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Any other issues?
Internal Pipework
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Is the pipework clipped for it's entirety?
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Is all visible pipework copper?
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Is there any relevant pipework in the roofspace?
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Is it insulated?
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Are all visible pipework routes in suitable locations (i.e. radiator drops)
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Is all visible pipework neat and tidy?
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Any other issues?
Heating Controls
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Are the controls in a suitable location?
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Is the room thermostat in a suitable location?
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Has the operation/adjustment of the controls been explained to the customer?
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Any other issues
Radiators
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Do all radiators have thermostatic radiator valves/radbots (except the bypass radiator)?
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Radiator 1
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Radiator 2
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Radiator 3
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Radiator 4
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Radiator 5
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Radiator 6
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Radiator 7
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Radiator 8
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Additional radiators
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Are all radiators free from obstruction which would impair their performance?
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Are there any other issues?
Actions
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Action 1
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Passed to
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Action 2
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Passed to
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Action 3
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Passed to
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Action 4
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Passed to
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Action 5
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Passed to
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Any other issues/information that needs to be shared