Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Restaurant
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Please wait to be seated at each entrance
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Enough tables set for breakfast and to standard
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Breakfast area clean and free from debris
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Entrances clean & welcoming
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Toilets clean & fully stocked
Buffet tables
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Buffet to be covered with brand nominated cloth, clean and in good repair (na in W Inns)
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Rotary toaster resting on stable surface with "careful hot" notice on top
Display baskets and stands fully stocked with
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White & brown tin bread
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Cinnamon and raisin bagels, sourdough crumpets
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Pain au raisin and pain au chocolat
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Flapjack and buttermilk pancakes
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Black plastic tongs (not metal)
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Butter and sunflower spread portions
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Selection of jams and marmalade, honey,maple syrup, peanut butter, marmite and nutella
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Cereal rotary unit filled with branded cereals incl granola
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Weetabix, muesli, & mixed dried fruit available in white crock dishes
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Strawberry, raspberry, redcurrant & cherry compote
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Yeo valley yogurts: natural Greek & 3 flavours displayed in ice
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Brand wire baskets with bananas and apples
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Brand bowls with ice for fruit salad and grapefruit
Drinks
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Orange juice, cranberry, Apple, fruit smoothie and iced water on brand coasters
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Teas available as standard: everyday, peppermint, camomile, pure green tea(not flavoured), lemon & ginger, decaf +2 flavours
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Kenco decaf coffee sachets
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White, brown and low sugar sachets
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Brand designated coasters for whole, semi-skimmed, & skimmed milk next to cereals
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Semi-skimmed milk next to coffee station if on separate table
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Air pots positioned safely back from edge of table
Crockery
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White pot for dirty teaspoons
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Cereal bowls, side plates, mugs, glasses and teaspoons all clean and in good repair and match
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Teapots min 6, small jugs min 6, clean and in good repair
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Napkins beside plates
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Metal table tidy for teabags etc
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Clean teaspoons next to yoghurts
Food quality checks, appearance, taste and temperature
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Bacon
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Sausages/vegetarian sausages
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Fried eggs/poached
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Scrambled eggs/omelettes
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Hash browns not fried
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Grilled tomatoes
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Mushrooms (don't hold in water or longer than 20 mins)
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Bubble & Squeak
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Black pudding
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Baked beans
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Is correct crockery being used in buffet sites (high volume/low volume), and we always start & finish with plated food to ensure food is always served hot
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In buffet restaurants, probe food regularly to ensure food is kept hot
Team
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Is everyone's uniform clean, ironed and in good condition
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Is everyone's hair clean & tidy? If longer than shoulder length, is it tied back?
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Only sleeper earrings or plain wedding band?
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Nail should be clean, short & free of polish or extensions
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Tights or socks should be worn
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All team should wear black, low heeled, closed toe shoes
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Duty management should look smart and professional
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Brand loyalty cards should be available & team confident to discuss the benefits
Comfortable atmosphere
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Is the background music set to required level & not too loud?
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TVs should be on bbc news channel only and mute