Briley Supervisor Contact

• Conducted on

  Date

• Prepared by

• Location
  Address

Service/Sense of Urgency

• 1. Reply Time:

• 2. Avg. Time:

• 3. Late Ticket%

• 4. Delivery Times( time 5 orders)

• 5. Number of switchboards in Use

• 6. Clocking of Orders

• 7. Tray Presentations and neatness

• 8. Position Chart/Deployment Chart

• 9. Carhop Procedures/Checkbacks

Qualtiy/Food Safety

• 1. Handwashing

• 2. Sonic Safe Implemented/GBS

• 3. Fountain Procedures

• 4. Ice Cream Procedures/ Fountainette Clea/Sanitized/ Toppings Containers clean & Rotated

• 5. Ice Cream Machine/ clean, proper temp, overrun

• 6. Grill Procedure/ Meat Freezer

• 7. Bun Toaster

• 8. Dresser Procedure/ dresser unit

• 9. Front Swamp procedures/ Coney Station

• 10. Expediter

• 11. Product Tempering Procedures

• 12. Walk-in Cooler product storage, temp, rotation

• 13. Walk-in Freezer product storage, temp, rotation

• 14. Review Food Prep Levels

• 15. Sanitizer Buckets

Cleanliness Interior

• 1. Hand sink good repair, soap, sanitizer, towels

• 2. Wall/Ceilings

• 3. Floors

• 4. Counter Tops

• 5. Equipment/ Clean underneath

• 6. 3 Compartment Sink

• 7. Storage Area

• 8. Mop Sink

• 9. Air Filter

Cleanliness Exterior

• 1. Landscaping

• 2. Parking Lot

• 3. Walks

• 4. Canopies

• 5. Poles

• 6. Menu Housings

• 7. Picnic Tables

• 8. Picnic Tables

• 9. Restrooms

• 10. Dumpster Area

• 11. Roof - HVAC units, exhaust fans, grease pans

Marketing Related

• 1. Banners

• 2. Window Clings

• 3. Menu Extenders

• 4. Wall Posters

• 5. POP Cards

• 6. Local Marketing

Employees

• 1. Uniforms and Appearance

• 2. Crew Size and Target Size

• 3. Training/STAR/E-Learning

• 4. Employee Files

• 5. Crew Schedule

• 6. Crew Meeting

Safety and Security

• 1. Exterior Lighting

• 2. Back door locked

• 3. Safe Locked

• 4. Banking procedures/deposits

Financial Controls

• 1. Cash handling/ Opening cash

• 2. Ticket Recalls & cancels

• 3. Labor/Payroll Procedures

• 4. Inventory

• 5. Repair and Maintenance

• 6. Food Cost

• 7. P&L Review

Monthly Goals

• Sales Increase

• Food Cost

• Paper Cost

• Labor

• AV Time

• Reply Time

• Mystery Shop

• Late Ticket %

• Manager

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• Supervisor

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