Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

(1) Bus Station

(2) Cleaning Contractor

(3) Tenants

(4) External Presentation

  • 4.1 Are landscaped areas well maintained?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 4.2 Are paths, paving and walkways free from moss, weeds and litter?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 4.3 Are exterior structures, entrenches, fencing clean maintained and in good state of repair?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 4.4 Are pedestrian and vehicle access and egress points clear and free from hazards?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 4.5 Are tactile areas free from defects or damage and clear of hazards?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 4.6 Pedestrian and vehicle crossing points clearly defined?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 4.7 Are bollards, carriageways clean serviceable and in good state of repair?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 4.8 Are pedestrian walkways, pathways and steps serviceable and in good state of repair?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

(5) First Impressions

  • 5.1 Is directional signage showing bus stands and services clear?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 5.2 Are entrances and concourses presentable and clean?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 5.3 Are bus station staff showing a clear presence?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 5.4 Are there spider maps at all entrances?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 5.5 Where available are the TIC displaying hours of operation?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 5.6 Does the overall impression give a clean, safe and welcoming feel?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

(6) Internal Presentation

  • 6.1 Are windows clean and free from smears, floors clean and free from litter?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 6.2 Where fitted are leaflet and timetable displays clean, we'll stocked, in date and easily accessible?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 6.3 Are only Centro approved notices being displayed?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 6.4 Are all information notices being displayed printed and not hand written?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 6.5 Are EPI's working and readable?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 6.6 Are auto doors in operation and working normally?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 6.7 Is view of assistance window tidy and provides a professional image?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 6.8 Are posters on display in date and displaying relevant information?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 6.9 Is lighting good and all illuminated signage lit?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

(7) Staff Performance

  • 7.1 Bus station staff in full, clean designated uniform / attire including name badge?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 7.2 Bus station staff are not eating, drinking, smoking in view of customers?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 7.3 Staff are available within time for location for customer assistance?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 7.4 Do staff greet customers courteously?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 7.5 Information given is correct and impartial?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 7.6 Information given is in a clear manner?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 7.7 Are staff following a procedure to deal with complaints in addition to recording them?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 7.8 Are Bus station supervisors carrying their First Aid pouches?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

(8) Documentation

  • 8.1 Are daily health and safety checks being carried out by bus station supervisors?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 8.2 Are daily security checks being carried out by bus station supervisors?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 8.3 Are weekly HVEA checks being carried out?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 8.4 Are weekly vehicle speed checks being carried out?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 8.5 Are weekly auto door operation checks being carried out?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 8.6 Is there a record of monthly Bus Station Manager health and safety check?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 8.7 Are the Legionella checks being carried out and recorded?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 8.8 Is the bus station risk assessment up to date?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 8.9 Are the routine Fire / Emergency lighting tests being carried out?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

(9) Environment and Waste

  • 9.1 Is public address system working and audible and announcements being made as needed?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.2 Are help points clearly signed?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.3 If toilet facilities are available are they clean, accessible, fully equipped and monitored?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.4 Are bus station clocks accurate?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.5 Are seating areas clean and bins litter free?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.6 Are disabled access areas clearly signed?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.7 Are waiting areas clean, tidy and weather proof?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.8 Are bus station lights fully operational and providing optimum levels of lighting?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.9 Are oil spill kits available and appropriate disposal arrangements in place?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.10 Are pedestrian crossings in good state of repair?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.11 Is carriageway in good condition and marked appropriately?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.12 Is the disposal of general waste being routinely carried out?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.13 Is recycled waste disposal routinely carried out ?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.14 Are bins / receptacles and area of waste disposal secure?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.15 Are designated waste disposal and storage area/s generally clean, tidy and serviceable with sufficient capacity?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.16 Is spill control equipment available on site and is any used spill control equipment / absorbent granules stored in there own designated container?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.17 Is there a designated waste paper recycling receptacle / bin within office areas ?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 9.18 Are automatic light sensors working correctly where installed?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

(10) Safety and Security

  • 10.1 Are fire emergency notices prominently displayed?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.2 Are fire exits from stands clearly identifiable?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.3 Are bus loading areas lined and clear?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.4 Are auto doors displaying warning notices?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.5 Are security staff on site showing a HI VIZ presence?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.6 Are health and safety at bus stations vinyl's visible?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.7 Is a first aid box present on site and is it fully stocked?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.8 Are drivers wearing required Hi Viz attire whilst on site?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.9 Are carriageway markings showing signs of deterioration?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.10 Is the fire alarm test record available and up to date?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.11Have fire extinguishers been inspected?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.12 is there a lift test record in place and is it up to date?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.13 Is there a roof fall arrest certificate in place and is it up to date?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 10.14 Are quarterly bus operator meetings taking place and being recorded?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

(11) Drivers Database

  • PLEASE SELECT RANDOM INFORMATION FROM DRIVERS DATABASE

  • 11.1 TICKET (1) Has ticket been recorded on drivers database?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 11.2 TICKET (1) Has operator responded?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 11.3 TICKET (2) Has ticket been recorded on drivers database?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 11.4 TICKET (2) Has operator responded?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 11.5 TICKET (3) Has ticket been recorded on drivers database?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 11.6 TICKET (3) Has operator responded?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 11.7 TICKET (4) Has ticket been recorded on drivers database?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

  • 11.8 TICKET (4) Has operator responded?

  • Action required?

  • Add action

  • Action
  • Action

  • Person Responsible

  • Completion Target

  • Actual Completion Date

(12) General Comments

(13) Completion & Review

  • Lead Auditor / Inspector

  • Designation

  • Site Supervisor / Manager

  • Designation

  • Audit / Inspection concluded at :

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.