Castleberry

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Castleberry Visual Aids

• Sonic Drive In career path to success posted visible to all employees.

  Yes

  No

  N/A

• Castleberry 20/20 program post visible for all employees.

  Yes

  No

  N/A

• Castleberry 5 second rule posted visible for all employee.

  Yes

  No

  N/A

• Store set up with all visual training guides and current promtional material. ie: Fryers, tong charts

  Yes

  No

  N/A

Castleberry Contracts

• Castleberry Group Management Training Handbook read and commitment contracts signed by all management team then scanned into Training Folder on desktop.

  Yes

  No

  N/A

C.A.R.E. Program

• Working the Castleberry CARE program properly (Commitiment books and coins in carhop aprons and being used when needed)

  Yes

  No

  N/A

Assistant manager meetings

• General Manager conducts 2-2 hour red book training classes per month. Assistant manager complete each red book E-learning module.

  Yes

  No

  N/A

• General Manager conducts 2-1 hour assistant manager meeting per month, including 15 minutes of operational manual review. Meeting notes scanned into system 8

  Yes

  No

  N/A

Top 3 Assistant Manager Development

• Delegated duty list to top 3 assistant managers and posted in Drive In. Supervisor view.

  Yes

  No

  N/A

• Q & A with lower assistant managers to follow up on top 3 training skills.

  Yes

  No

  N/A

Castleberry Assistant Manager Proficiency Checklist

• Assistant Manager proficiency checklist updated monthly, printed and posted in Drive In.

  Yes

  No

  N/A

• General Manager

  Sign

• Area Supervisor

  Sign

• Select date

  Date