Title Page

  • Site conducted

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Coffee Audit

  • Is the Speed of service correct for the time of day?

  • Is the Barista interacting positively with customers during their wait?

  • Does the Barista on the coffee machine show level 1 skills as a minimum?

  • Is there a Head Barista in the bakery showing level 2 skills?

  • Is there a sufficient amount of baristas showing level 1 skills?

Espresso

  • Is there two weeks worth of coffee present on site or two weeks worth on order?

  • Is the coffee in the hopper within 4 weeks roast date?

  • Is the Group head flushed?

  • Is the portafilter dried?

  • Dose pulled 3 times, does it weigh between 18.5 & 19.2g with minimal spillage

  • Is the coffee levelled correctly?

  • Tamping correct (straight wrist, using tamp mat & edge of the group handle & tamper twisted perpendicular to basket?

  • Was the Espresso brewed immediately after inserting portafilter into group head?

  • Is the Extraction time between 22-26 seconds?

  • Is the Yield between 33-36g?

  • Is the Crema creamy & an even caramel colour? (Auditor to take photo)

  • Taste 'Sweet, balance between acidity and bitterness and no faults (ashy, dirty, astringent etc)'

Barista Knowledge

  • Barista can demonstrate how to check and adjust dose

  • Barista can demonstrate how to check & adjust extraction time

  • Barista answers 3 of the following correctly. <br>What affects extraction time <br>What is the difference between arabica & robusta beans? <br> What is the name of our espresso blend? <br>What is the espresso spec ? <br>What is the name of our coffee roaster & why do we love them? <br> How often should the recipe be checked <br> What factors effect the extraction time of the espresso - name 3 (Auditor to comment on which three were asked)

  • Auditor to Ask the barista to describe 1 of a Cappuccino, latte. flat white, piccolo & espresso

  • Why do we only serve our coffee in one cup size?

  • What should be done with excess coffee grounds at the end of the night?

Milk Based Drinks

  • Is fresh milk being used and is all milk within date and stored according to FIFO?

  • Is the clean jug is being used & all 3 sizes of latte jug?

  • Are milk thermometers available and calibrated to read 0C in iced water?

  • Is the milk steamed to the correct temp? - 150F/65 degrees C

  • Is the steam wand purged before & after steaming?

  • Is the steam wand cleaned with yellow cloth?

  • Is the milk textured correctly?

  • Is the milk finished correctly? (tapped & polished (silky, glossy surface, with no air bubbles)

  • Is the drink visually correct? (depth of foam & latte art & served according to spec

  • Is the persistence of foam correct - foam does not collapse & springs back when pushed away with a spoon

  • Sensory Assessment - is the temperature & balance of espresso & milk is correct

Equipment

  • What is the grinder make and model

  • Is the coffee area clean and tidy?

  • Is the grinder clean & in good working order?

  • What date was the grinder last deep cleaned?

  • Is the cup warmer functional & clean?

  • Is the steam pressure between 1-1.5 when steaming?

  • Is the water pressure 9 bar when brewing?

  • Are all control buttons clean & working?

  • Is the steam wand fully functioning & clean?

  • Is the steam arm and nozzle not leaking?

  • Is the brewing temperature of water hitting the coffee inside the group head at 91-92 degrees?

  • Shower screens clean & not damaged

  • Are the group seals in good repair & portafilters are not leaking?

  • Are the portafilter springs holding the baskets & handles in good repair?

  • Is the drip tray clear from coffee stains?

  • Is the drain box free of coffee build up?

  • Is the exterior of the coffee machine clean (including customer side, legs & underneath)?

  • Does the Flow meter on the water filter read no less than 500L remaining?

Barista Tools

  • Are there two sets of scales available? One for Yield and one for Dose

  • Is the hand tamp available & clean and free of dents/scratches?

  • Is the tamp mat available & in good repair & clean?

  • Is the timer available & working?

  • Is there a portafilter towel available & clean?

  • Is there a red drip tray cloth in use?

  • Is the Decaf tub clean, one pack of decaf in tub at one time & correct measuring spoon available?

  • Is there a group head brush available and clean?

  • Is Puly Caff available & correct amount being used - half a scoop used for backflushing one grouphead and 2 scoops used for soaking portafilters in hot water?

  • Is a Burrs brush available and in good working order?

  • Are spare group seals, shower screens, portafilter springs, burrs all available?

  • Is there a flat head screwdriver available in tool box?

  • Steam wand cleaner available & used correctly?

Paperwork

  • Is the Barista log book complete & actions noted?

  • Is the Monthly coffee audit complete?

  • Barista

  • Bakery Manager

  • Area Manager

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