Information
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Service User Name & Address
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Time & Date of Spot Check
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Prepared by
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Carer Name
Section 1 - Spot check details
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Employee Name
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Rostered Call Time
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Did the carer/support worker start on time
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Actual finish time
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Scheduled visit duration
Section 2 - Appearance
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Identity badge on show
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Appropriate footwear worn
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Wearing appropriate clothing for the job role
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Jewellery worn meets with CCNW standards/policy
Section 3 - Personal protective equipment
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Gloves available
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Gloves used
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Aprons available
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Aprons used
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Hand gel available
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Hand gel used
Section 4 Pre-work checks
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Logged into ACP
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Care plan reviewed
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Risk assessment reviewed
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Latest Progress Notes Read
Section 5 - Moving & handling technique (where provided)
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All moves performed in an appropriate and safe manner
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Hoist used in an appropriate and safe manner
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Moving and handling equipment used where required<br>i.e. slide sheets/banana board/stand aids
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Comments
Section 6 - Task performance (personal care, where provided)
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All personal care is performed to meet the objectives outlined in the client's care plan
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All personal care performed meets the company quality standards
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All other tasks are performed as required to meet the objectives out-lined in the client's care plan
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All Objectives in the care plan met ?
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Comments
Section 7 - Approach to client/work
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Employee displays a positive attitude and approach
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Employee seeks to maintain the client's dignity and respect
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Comments
Section 8 - Communication
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Employee uses appropriate language and tone
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Content and topic of conversation is appropriate and professionalism is maintaned
Section 9 - Company & Client Confidentiality
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Has the carer followed the CCNW policy on Company and Client Confidential
Section 10 - Administration of medication
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Is medication administered during the visit
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If yes then has the MARS chart been completed correctly
Section 11 - Waste disposal
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Waste disposed of appropriately (gloves, aprons, pads, etc)
Section 12 - Record keeping
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Full factual care notes was written for the visit
Outcome:
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Has the spot check been satisfactory
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Employee feedback provided:
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Improvements/Training needs identified (bullet point areas where additional training is required/when it will take place/method of delivery
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Improvements/training identified
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Employee signature
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Spot checkers signature