Title Page
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Date
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Prepared by
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Job Number
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Product
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Job Type
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Multi Screen
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Required Photos.
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DISH & LNB (Taken from the ground)
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CABLE RUN AND CABLE ENTRY POINT (If communal system only show cable from plate to STB) (This should be sealed with plate if required and cable should have drip loop)
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DISH ALIGNMENT RESULT (Photo from SM3)
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DATA LOGS (Photos from SM3)
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STB CONNECTIONS
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SYSTEM INFORMATION SCREEN
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MESH
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CUSTOMER'S PACKAGE
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Are all boxes on the correct software?
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If not why?
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Have you walked through the completed work with the customer? <br>(If upgrading or swapping a box have you confirmed all other TV’s are still working)
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If not why?
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Have you talked to the customer about ACE?
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If not why?
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Have you promoted the Sky Apps and their Benefits?
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If not why?
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Have you promoted Sky VIP and the Benefits?
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If not why?
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Have you left the customer with a Sky Q Quick Guide?
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Have you spoken about the Customer Satisfaction Survey?
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If not why?
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Any additional information relevant to the visit.
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Sign Off
