Christmas big hit visit

• Christmas big hit visit

• Pub Name

• Conducted on

  Date

• Prepared by

Externals

• Is the business decorated externally for Christmas?

  excellent - high impact - very creative

  standard decs - some nice touches

  basic decs

  no impact - poor

• Are external standards good? No weeds, cigarette bins emptied, beer gardens looking good etc

  Yes

  No

  N/A

• Are Christmas opening times being communicated externally

  Yes

  No

  N/A

• Is Christmas food being communicated externally?

  Yes

  No

  N/A

• Are Christmas drinks and events being promoted externally?

  Yes

  No

  N/A

Internals

• Is the Christmas Home Alone incentive on display back if house and up to date?

  Yes

  No

  N/A

• Is there evidence of project 2 fingers delivery and performance tracking?

  Yes

  No

  N/A

• Is the business blinged up for Christmas?

  excellent - high impact - very creative

  standard decs - some nice touches

  basic decs

  no impact - poor

• Is the back bar merchandised well with premium product focus?

  amazing - in line with stocking policy and great focus on premiumisation, upswell and Christmas

  nice back bar but some elements missing

  decorations but no clear merchandising

  no real effort - poor

• Is Christmas food promoted internally on pos or blackboards

  Yes

  No

  N/A

• Are Christmas events being promoted internally featuring all selection box events as per format?

  Yes

  No

  N/A

• Are Christmas opening hours clearly communicated internally?

  Yes

  No

  N/A

• Are team incentives in place for the festive period with clear targets and rewards detailed?

  Yes

  No

  N/A

• Is the Christmas sales plan available?

  Yes

  No

  N/A

Food and Drink

• Are festive ales available and all well merchandised

  excellent - full range - all merchandised with tags and pots and simple or dimple on offer. Christmas ale also available

  good range which is merchandised well

  basic range - basic merchandising

  poor range no merchandising

• Is Christmas food being served to spec in a timely fashion and tasting great

  Yes

  No

  N/A

• Was an upsell on food or drink offered?

  Yes

  No

  N/A

Digital

• Is pre-booking actively marketed on site and are all staff aware of the process?

  Yes

  No

  N/A

• Is the central webpage up to date with personalisation and local events?

  Yes

  No

  N/A

• Is Facebook screaming Christmas with all up to date information?

  Yes

  No

  N/A

• Has the site achieved its' Christmas bookings target?

  Yes

  No

  N/A

Other

• If visiting during sports event, is STS and last goal board evidenced?

  Yes

  No

  N/A

• Are toilets in good working order with all locks working, paper, soap, free from graffiti, smelling nice etc?

  Yes

  No

  N/A

• Does the site have a clear ROTW in place and communicated well?

  Yes

  No

  N/A

• Does the site have an up to date newsletter in place detailing local events and information?

  Yes

  No

  N/A

Bonus section

• Is there anything else worthy of mention which you feel is worth bonus points for going above and beyond?

  exceptional division leading idea

  combination of a number of unique and memorable additions

  one thing which stands out

• Is the site one step ahead of the competition?

  Yes

  No

  N/A