Title Page

  • Site conducted

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Contractor personnel present

Chill Demise

Cleaners Cupboard

  • Cleaner’s cupboards are clean, tidy and butler/rinse sinks cleaned to remove waste and stains. All cloths, tools and buckets are washed and stored to avoid cross contamination. Any mop heads are stored upwards to dry. Chemicals are correctly labelled, stored and separated according to COSHH requirements

1st floor staff canteen

  • Food service areas are compliant with Food Safety Regulations

  • Hard surface flooring free of food and drink spillages and stains

  • Furniture free of food and drink spillages and stains

  • Refrigerators are emptied of food and drinks that are past use-by date, and cleaned with suitable non-odorous fluid

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

  • Partition and door glazing, including frames and cills, kept free of dust, dirt and smears

  • Vending areas are free of spillages, waste cups, and litter, with all surfaces cleaned with suitable germicide

  • Waste bins are emptied when 75% full or odorous and before overflowing, and new poly liner inserted if required. Bins free of any spillages or marks.

1st floor staff toilets

  • Washroom areas are compliant with Workplace Regulations

  • Every part of each toilet, urinal, washbasin (including vanity units and shelves), shower area, and any exposed pipework, is clean and free of dust, dirt, smears, stains, soap and limescale deposits, and suitably hygienic to meet statutory requirements

  • Mirrors are clean and free of dust, dirt, smears or marks at the beginning of each working day

  • Consumables meet agreed specifications for soap & toilet paper

  • Consumable stocks are sufficient

  • Floors and walls (especially behind bins and Doors) are clean and free of dust, dirt, surface marks and suitably hygienic to meet statutory requirements

  • Waste bins are emptied when 75% full or odorous and before overflowing, and new poly liner inserted if required. Bins free of any spillages or marks.

  • Feminine hygiene disposal bag stocks are adequate

  • Feminine hygiene bins are emptied before becoming 75% full.

  • Bins are free of dust, dirt, surface marks, odours and suitably hygienic to meet statutory requirements

1st floor offices - inc. meeting room

  • Carpets (especially edges and under furniture) are kept free of accumulating dust and waste/litter

  • Copier bays are clean and tidy, with bins empty and no accumulated / uncollected printed material or spare paper on work surfaces

  • Furniture (including cupboards and equipment such as fire extinguishers, light switches, pictures) are kept free of accumulated dust and free of smears or marks caused by food, drinks or dirty operations

  • Desks, Tables and chairs are free of dust and dirt, and any spillage stains removed

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

  • Pictures, display panels and signs are kept clean, free of marks and any damage reported to the FM

  • Partition and door glazing is kept free of accumulating marks, finger prints and smears

  • Waste bins are empty and new poly liner inserted if required. Bins free of any spillages or marks inside or outside

1st floor balconies x 2

  • All floors are kept free of dirt, stains, litter, spillages, etc.

  • Chairs are free of dust and dirt, and any spillage stain removed

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

  • Partition and door glazing is kept free of accumulating marks, finger prints and smears

1st floor Sports bar floor

  • Hard floors are free of dust, dirt, stains, footwear scuffs, and are buffed where necessary to maintain appearance

1st floor conference rooms x 4

  • Carpets (especially edges and under furniture) are kept free of accumulating dust and waste/litter

  • Furniture (including cupboards and equipment such as fire extinguishers, light switches, pictures) are kept free of accumulated dust and free of smears or marks caused by food, drinks or dirty operations

  • Desks, Tables and chairs are free of dust and dirt, and any spillage stains removed

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

  • Pictures, display panels and signs are kept clean, free of marks and any damage reported to the FM

  • Partition and door glazing is kept free of accumulating marks, finger prints and smears

  • Waste bins are empty and new poly liner inserted if required. Bins free of any spillages or marks inside or outside

Main staff entrance stairwell

  • All floors are kept free of dirt, stains, litter, spillages, etc.

Ground floor staff changing rooms

  • Washroom areas are compliant with Workplace Regulations

  • Every part of each toilet, urinal, washbasin (including vanity units and shelves), shower area, and any exposed pipework, is clean and free of dust, dirt, smears, stains, soap and limescale deposits, and suitably hygienic to meet statutory requirements

  • Mirrors are clean and free of dust, dirt, smears or marks at the beginning of each working day

  • Consumables meet agreed specifications for soap & toilet paper

  • Consumable stocks are sufficient

  • Floors and walls (especially behind bins and Doors) are clean and free of dust, dirt, surface marks and suitably hygienic to meet statutory requirements

  • Waste bins are emptied when 75% full or odorous and before overflowing, and new poly liner inserted if required. Bins free of any spillages or marks.

  • Feminine hygiene disposal bag stocks are adequate

  • Feminine hygiene bins are emptied before becoming 75% full.

  • Bins are free of dust, dirt, surface marks, odours and suitably hygienic to meet statutory requirements

Changing Village

  • All floors are kept free of dirt, stains, litter, spillages, etc.

  • Carpets (especially edges and under furniture) are kept free of accumulating dust and waste/litter

  • Ski Fit bays are clean and tidy, with bins empty and no accumulated / uncollected printed material or spare paper on work surfaces

  • Furniture (including cupboards and equipment such as fire extinguishers, light switches, pictures) are kept free of accumulated dust and free of smears or marks caused by food, drinks or dirty operations

  • Desks, Tables and chairs are free of dust and dirt, and any spillage stains removed

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

  • Pictures, display panels and signs are kept clean, free of marks and any damage reported to the FM

  • Partition and door glazing is kept free of accumulating marks, finger prints and smears

  • Waste bins are empty and new poly liner inserted if required. Bins free of any spillages or marks inside or outside

Group Changing rooms 1-4

  • Washroom areas are compliant with Workplace Regulations

  • Every part of each washbasin (including vanity units and shelves), shower area, and any exposed pipework, is clean and free of dust, dirt, smears, stains, soap and limescale deposits, and suitably hygienic to meet statutory requirements

  • Mirrors are clean and free of dust, dirt, smears or marks at the beginning of each working day

  • Consumables meet agreed specifications for soap & toilet paper

  • Consumable stocks are sufficient

  • Floors and walls (especially behind bins and Doors) are clean and free of dust, dirt, surface marks and suitably hygienic to meet statutory requirements

  • Waste bins are emptied when 75% full or odorous and before overflowing, and new poly liner inserted if required. Bins free of any spillages or marks.

  • Bins are free of dust, dirt, surface marks, odours and suitably hygienic to meet statutory requirements

Cash Office

  • Carpets (especially edges and under furniture) are kept free of accumulating dust and waste/litter

  • Copier bays are clean and tidy, with bins empty and no accumulated / uncollected printed material or spare paper on work surfaces

  • Furniture (including cupboards and equipment such as fire extinguishers, light switches, pictures) are kept free of accumulated dust and free of smears or marks caused by food, drinks or dirty operations

  • Desks, Tables and chairs are free of dust and dirt, and any spillage stains removed

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

  • Pictures, display panels and signs are kept clean, free of marks and any damage reported to the FM

  • Partition and door glazing is kept free of accumulating marks, finger prints and smears

  • Waste bins are empty and new poly liner inserted if required. Bins free of any spillages or marks inside or outside

Landlord Demise

1st floor Security Control room

  • Carpets (especially edges and under furniture) are kept free of accumulating dust and waste/litter

  • Copier bays are clean and tidy, with bins empty and no accumulated / uncollected printed material or spare paper on work surfaces

  • Furniture (including cupboards and equipment such as fire extinguishers, light switches, pictures) are kept free of accumulated dust and free of smears or marks caused by food, drinks or dirty operations

  • Desks, Tables and chairs are free of dust and dirt, and any spillage stains removed

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

  • Pictures, display panels and signs are kept clean, free of marks and any damage reported to the FM

  • Partition and door glazing is kept free of accumulating marks, finger prints and smears

  • Waste bins are empty and new poly liner inserted if required. Bins free of any spillages or marks inside or outside

1st floor public toilets (east)

  • Washroom areas are compliant with Workplace Regulations

  • Every part of each toilet, urinal, washbasin (including vanity units and shelves), shower area, and any exposed pipework, is clean and free of dust, dirt, smears, stains, soap and limescale deposits, and suitably hygienic to meet statutory requirements

  • Mirrors are clean and free of dust, dirt, smears or marks at the beginning of each working day

  • Consumables meet agreed specifications for soap & toilet paper

  • Consumable stocks are sufficient

  • Floors and walls (especially behind bins and Doors) are clean and free of dust, dirt, surface marks and suitably hygienic to meet statutory requirements

  • Waste bins are emptied when 75% full or odorous and before overflowing, and new poly liner inserted if required. Bins free of any spillages or marks.

  • Feminine hygiene disposal bag stocks are adequate

  • Feminine hygiene bins are emptied before becoming 75% full.

  • Bins are free of dust, dirt, surface marks, odours and suitably hygienic to meet statutory requirements

1st floor balcony glass

  • Glazing is kept free of accumulating marks, finger prints and smears

1st floor corridors

  • All floors are kept free of dirt, stains, litter, spillages, etc.

  • Furniture (including cupboards and equipment such as fire extinguishers, light switches, pictures) are kept free of accumulated dust and free of smears or marks caused by food, drinks or dirty operations

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

  • Pictures, display panels and signs are kept clean, free of marks and any damage reported to the FM

  • Partition and door glazing is kept free of accumulating marks, finger prints and smears

Main west side fire exit stairwell

  • All floors are kept free of dirt, stains, litter, spillages, etc.

1st floor public toilets (west)

  • Washroom areas are compliant with Workplace Regulations

  • Every part of each toilet, urinal, washbasin (including vanity units and shelves), shower area, and any exposed pipework, is clean and free of dust, dirt, smears, stains, soap and limescale deposits, and suitably hygienic to meet statutory requirements

  • Mirrors are clean and free of dust, dirt, smears or marks at the beginning of each working day

  • Consumables meet agreed specifications for soap & toilet paper

  • Consumable stocks are sufficient

  • Floors and walls (especially behind bins and Doors) are clean and free of dust, dirt, surface marks and suitably hygienic to meet statutory requirements

  • Waste bins are emptied when 75% full or odorous and before overflowing, and new poly liner inserted if required. Bins free of any spillages or marks.

  • Feminine hygiene disposal bag stocks are adequate

  • Feminine hygiene bins are emptied before becoming 75% full.

  • Bins are free of dust, dirt, surface marks, odours and suitably hygienic to meet statutory requirements

Cleaners Cupboard

  • Cleaner’s cupboards are clean, tidy and butler/rinse sinks cleaned to remove waste and stains. All cloths, tools and buckets are washed and stored to avoid cross contamination. Any mop heads are stored upwards to dry. Chemicals are correctly labelled, stored and separated according to COSHH requirements

Ground floor disabled shower & toilet

  • Washroom areas are compliant with Workplace Regulations

  • Every part of each toilet, urinal, washbasin (including vanity units and shelves), shower area, and any exposed pipework, is clean and free of dust, dirt, smears, stains, soap and limescale deposits, and suitably hygienic to meet statutory requirements

  • Mirrors are clean and free of dust, dirt, smears or marks at the beginning of each working day

  • Consumables meet agreed specifications for soap & toilet paper

  • Consumable stocks are sufficient

  • Floors and walls (especially behind bins and Doors) are clean and free of dust, dirt, surface marks and suitably hygienic to meet statutory requirements

  • Waste bins are emptied when 75% full or odorous and before overflowing, and new poly liner inserted if required. Bins free of any spillages or marks.

  • Feminine hygiene disposal bag stocks are adequate

  • Feminine hygiene bins are emptied before becoming 75% full.

  • Bins are free of dust, dirt, surface marks, odours and suitably hygienic to meet statutory requirements

Ground floor public toilets

  • Washroom areas are compliant with Workplace Regulations

  • Every part of each toilet, urinal, washbasin (including vanity units and shelves), shower area, and any exposed pipework, is clean and free of dust, dirt, smears, stains, soap and limescale deposits, and suitably hygienic to meet statutory requirements

  • Mirrors are clean and free of dust, dirt, smears or marks at the beginning of each working day

  • Consumables meet agreed specifications for soap & toilet paper

  • Consumable stocks are sufficient

  • Floors and walls (especially behind bins and Doors) are clean and free of dust, dirt, surface marks and suitably hygienic to meet statutory requirements

  • Waste bins are emptied when 75% full or odorous and before overflowing, and new poly liner inserted if required. Bins free of any spillages or marks.

  • Feminine hygiene disposal bag stocks are adequate

  • Feminine hygiene bins are emptied before becoming 75% full.

  • Bins are free of dust, dirt, surface marks, odours and suitably hygienic to meet statutory requirements

Alpine Street inc. fire exit to west side

  • Hard floors are free of dust, dirt, stains, footwear scuffs, and are buffed where necessary to maintain appearance

  • Waste bins are emptied when 75% full or odorous and before overflowing, and new poly liner inserted if required. Bins free of any spillages or marks.

  • Bins are free of dust, dirt, surface marks, odours and suitably hygienic to meet statutory requirements

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

  • Partition and door glazing is kept free of accumulating marks, finger prints and smears

Escalator

  • All glass panelling free of dust dirty marks and finger prints. Hand rail free of dirt

Passenger Lift & Stairs

  • Lifts - (inc. all glass panelling) free of dust dirty marks and finger prints. Lift door runners free of dirt

  • All floors are kept free of dirt, stains, litter, spillages, etc.

West side tenants corridor

  • All floors are kept free of dirt, stains, litter, spillages, etc.

  • Furniture (including cupboards and equipment such as fire extinguishers, light switches, pictures) are kept free of accumulated dust and free of smears or marks caused by food, drinks or dirty operations

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

West side bin store

  • All floors are kept free of dirt, stains, litter, spillages, etc.

  • Furniture (including cupboards and equipment such as fire extinguishers, light switches, pictures) are kept free of accumulated dust and free of smears or marks caused by food, drinks or dirty operations

Car Park

  • Flags cleaned to keep dirt and algae/mildew free

  • Pathways, roadways and parking areas are free of litter and seasonal accumulations

  • Waste bin areas are clean and free of spillages and loose unsecured rubbish

East side tenants corridor

  • All floors are kept free of dirt, stains, litter, spillages, etc.

  • Furniture (including cupboards and equipment such as fire extinguishers, light switches, pictures) are kept free of accumulated dust and free of smears or marks caused by food, drinks or dirty operations

  • Walls, partitions, skirting, doors, door frames and ironmongery are kept free of dust, dirt and superficial marks

East side bin store

  • All floors are kept free of dirt, stains, litter, spillages, etc.

  • Furniture (including cupboards and equipment such as fire extinguishers, light switches, pictures) are kept free of accumulated dust and free of smears or marks caused by food, drinks or dirty operations

Monthly Service Review

  • Staff Performance/efficiency/attitude

  • Staff Uniform/appearance

  • Standard of service

  • Contract administration/documentation available and up to date?

  • Management support/supervision

  • Clear accurate invoices

  • Efficiency of problem solving

  • Availability of consumables

  • Capability of equipment

  • Is COSHH data on site?

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