Internal Audit of the Non Conformance Investigation
Who is responsible for the investigation of non-conformance?
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
Is a cross functional team used during investigations?
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
Are quality tools used during the investigation of non-conformance?
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
How are control measures validated before deployment?
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
How are control measures deployed into the process?
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
How are control measures resulting from non-conformance deployed across the group?
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
How do we track timely closure of customer non-conformance?
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
Do department heads demonstrate accountability in the investigation of internal non-conformance?
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
Further Evidence
Additional findings<br>
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
Additional findings<br>
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
Additional findings<br>
Major Non-conformance
Minor Non-conformance
Opportunity for Improvement
Meets Requirement
Good Practice
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Patrick O'Donnell
CMR US Internal Audit - Non-conformance Investigation
Non-conformance Investigation
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