Title Page
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Auditor Name
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Date & Time of Audit
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Location
Barista's Drink Quality
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Drink Ordered:
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Name of Barista:
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Poured cold milk into pitcher first
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Button 1 flush
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Handle leveled and wiped
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Tamper used correctly (1-click Espresso, 2-click Ristretto)
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Timer used (Espresso, Macchiato, Con Panna, Ristretto, Flat White)
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Correct ROP (Espresso 20-22 sec, Ristretto 15 sec)
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Milk steamed whilst the coffee's extracting
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Thermometer used
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Steam wand purged and wiped (before and after)
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Milk poured correctly
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Milk quality up to standard (no bubbles, creamy)
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Foam proportions to standard
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Milk Management acceptable
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Drink finish to standard (disc or heart, ring of crema)
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Presentation up to standard (clean cup, correct serving standard)
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Clean as you go (back bar clean and organized)
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Take a photo of the drink served to you
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Are there any follow-up points to Barista's Drink Quality?
Espresso Standards
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Coffee checks 100% completed? (Take photo of last 4 weeks)
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Record ROP of each Espresso Grinder on bar
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Extraction at time of visit correct?
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Decaf Espresso available
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Ensure water volume of each grouphead is correct (87.5g-90g)
- Correct
- Incorrect
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Are there any follow-up points to Espresso Standards?
Filter Coffee Standards
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Are all filter offerings within 1-hour brew mark? (Take photo of coffee urns)
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Classico: Taste to standard?
- Balanced flavor & body
- Bitter taste, over-extracted (check dose and grind)
- Sour taste, under-extracted (check dose and grind)
- Past 1 hour brew, stale taste
- Not available during visit
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Single Origin: Taste to standard?
- Balanced flavor & body
- Bitter taste, over-extracted (check dose and grind)
- Sour taste, under-extracted (check dose and grind)
- Past 1 hour brew, stale taste
- Not available during visit
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Are there any follow-up points to Filter Coffee Standards?
Cold Brew Standards
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Cold Brew: taste to standard?
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Nitro: Taste to standard?
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Toddy and Kegs labeled?
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Are there any follow-up points to Cold Brew Standards?
Equipment
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In-store cleaning and maintenance conditions
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Are all equipment cleaning supplies accessible (Cafiza, backflush discs)?
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Are there any coffee equipment issues or needs?
Communications
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Is the most current Maestro Moment on Internal Comms Board?
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Is the Coffee Equipment & Cleaning guide in the bar file?
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Is Cold Brew Procedure accessible for team members (near cold brew station in back of house)?
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Overall store visit experience:
Brand
Brand
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Correct POS/signage
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Retail coffee display full? Is coffee within expiration dates?
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Cafe/dining area in good condition (upholstery clean, bookshelves full, etc.)
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Displays filled appropriately (sandwich, impulse, pastry, etc.)?
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Product fresh & baked to correct color, in shelf life, & properly presented?
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All recipes, food, and display tools out & in use?
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All refrigeration at correct temp and with thermometers? (See temp log)
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Clean and organized prep areas?
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Evidence of pest activity?