Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
FRESHNESS
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Ground coffee level
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Shots pulled to order
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Opening and closing procedure.
CLEANLINESS
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Clean brewing heads
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Clean brewing handled
TECHNIQUE AND GRIND
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Correct dosing and packing
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Correct Tamping
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Correct fill Level
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Extraction 20 - 25 seconds
PERFECT MILK
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Cold, fresh milk
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Prepared to order
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Milk Steaming
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Milk foaming
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Temperature
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Milk Polishing
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Purging and wiping steam wand
RECIPES IN THE CUP
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Cappuccino
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Latte
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Americano
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Mocha
COFFEE STATION APPEARANCE
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Grinder area
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Machine
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Tools
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Counter
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Floors
SERVICE AND SPEED
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Sense of Urgency
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Efficient working
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All tools to hand
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Teamwork and communication
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Customer Communication