Compliance Audit INSEE Ecocycle partners

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Auditors

• Auditees

Internal use only

• Select date

  Date

• Organization

• Address
  Address

• Fax

  Yes

  No

  N/A

• Type of business

• Business registration number

• Number of employees

Agency certification and licenses

Certifications and Compliance requirements

• OSHAS 18001<br>

  Yes

  No

  N/A

• ISO 9001<br>

  Yes

  No

  N/A

• ISO 14001

  Yes

  No

  N/A

• EPL

  Yes

  No

  N/A

• SWML

  Yes

  No

  N/A

References

• Company name

• Contact personnel

• Designation and contact details

1. General

• Requirements/criteria <br>

  Yes

  No

  N/A

• 1. Is there enough staff to maintain the service continuously?

  Yes

  No

  N/A

• 2. Is there a trained staff to provide services?

  Yes

  No

  N/A

• 3.Is additional charge required to provide service after warranty period?

  Yes

  No

  N/A

• 4. Period of warranty for service/product

  Yes

  No

  N/A

• 5. Frequency service maintenance

  Yes

  No

  N/A

• 6. Is the vendor willing to sign a vendor service agreement?

  Yes

  No

  N/A

• 7. Is staff accessible when required?

  Yes

  No

  N/A

• 8. Is service provided within the requested time frame?

  Yes

  No

  N/A

• 9. Do you collect feedback from clients? If yes, please specify the frequency of the process

  Yes

  No

  N/A

• 10. Is there a proper procedure for invoicing and paperwork’s?

  Yes

  No

  N/A

• 11. Do you have customer complaint handling process?

  Yes

  No

  N/A

• 12. Do you update clients about your improvements and upgrades?

  Yes

  No

  N/A

2. Service specific

• 1. Do you currently follow standard operating procedures (SOPs) when supplying a service? If yes, give the list of SOPs<br>

  Yes

  No

  N/A

• 2. Do you have following SOPs in place?<br>- SOP for sorting and destruction (including verification)<br>- SOP for collection and transport of items from sites<br>- SOP for calibration of equipment<br>- SOP for staff training <br>- SOP for producing destruction certificate<br>- SOP for archival of destruction certificates <br>- SOP for handling customer complaints<br>- SOP for corrective and preventive actions

  Yes

  No

  N/A

• 3. Do you posses any bank accounts?

  Yes

  No

  N/A

• 4. What type of transaction methods you use currently?

  Yes

  No

  N/A

• 5. What is your staff strength at the moment?

  Yes

  No

  N/A

• 6. Do you have a mode of transportation? If yes, please specify the types

  Yes

  No

  N/A

• 7. What are the standard conditions (environment) used for the destruction purposes?

  Yes

  No

  N/A

• 8. Do you have a list of customers to recommend your services other than above mentioned personals?

  Yes

  No

  N/A

Annexure 1.0

Criteria

1. Quality system and manual

• A. Is there an established quality system and a quality manual?<br>

  Yes

  No

  N/A

• B. Is the quality manual available to appropriate personnel?

  Yes

  No

  N/A

• C. Is the quality system documentation kept current and readily available to employees, customers, auditors or designee(s)?

  Yes

  No

  N/A

• D. Does the quality control manual include a detailed description of:<br>1. The organization and relationship of the QC department to the rest of the organization?<br><br>

  Yes

  No

  N/A

• 2. The assignment of personnel but title, for specific functions within the quality system? <br>

  Yes

  No

  N/A

• 3. The revision control system for the quality system documentation?<br>

  Yes

  No

  N/A

• 4. Record keeping system?<br>

  Yes

  No

  N/A

• 5. Training requirements and records?<br>

  Yes

  No

  N/A

• 6. Receiving inspection procedures?<br>

  Yes

  No

  N/A

• 7. Test and inspection equipment calibration program?<br>

  Yes

  No

  N/A

• 8. Storage facilities and specifications?<br>

  Yes

  No

  N/A

• 9. Environmental controls?<br>

  Yes

  No

  N/A

• 10. Inspection stamp control?<br>1

  Yes

  No

  N/A

• 11. Self s Audit /evaluation programs?<br>

  Yes

  No

  N/A

• 12. How frequently the facility is being audited by external parties?

  Yes

  No

  N/A

4. Training and authorized personnel

• A. A personnel who key functions properly trained?<br>

  Yes

  No

  N/A

• B. Are the above personnel properly authorized?<br>

  Yes

  No

  N/A

• C. Are both formal classroom and on the job training documented and maintained?

  Yes

  No

  N/A

5 measuring and test equipment

• A. Is there an effective calibrations program for test equipment?

  Yes

  No

  N/A

Conclusion and auditor's comments

• Date of audit completed

  Date

• Signature of auditor

  Sign

• Date of auditor's signature

  Date

• Signature of auditee

  Sign

• Date of auditee's signature

  Date